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business logo of Rosewe

Rosewe

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
811
value
767
shipping
779
returns
711
quality
757

We monitor reviews for authenticity

NL
1 review
1 helpful vote
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I absolutely love this dress!
May 12, 2015

I absolutely love this dress! After reading the comments I ordered a size bigger. I am usually a M so I ordered a large, it's a tiny bit to big for me but it's an easy fix. I also ordered a petticoat to go underneath. I got the blue, it looks amazing. Definitely one of my favorite dresses I own.

Date of experience: May 12, 2015
California
1 review
0 helpful votes
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CUTE!
May 12, 2015

I have been shopping here for a long time. I love this website because they update their items almost every day according to different seasons. You can always find the items you need it is like a personal shopping wardrobe. It can satisfy almost every your demands.

Date of experience: May 12, 2015
California
1 review
0 helpful votes
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Great!
May 12, 2015

I love this website and their items. The shipping was very fast and they can offer you tracking information to inform you where your package is.

Date of experience: May 12, 2015
California
1 review
0 helpful votes
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NICE
May 12, 2015

Great items at such low price. These items have new fashion style and you can find the similar items from websites everywhere. But it’s so difficult to find them at such low price. The most amazing part is they have very good quality. I will buy more from here.

Date of experience: May 12, 2015
California
1 review
0 helpful votes
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CHARMING
May 12, 2015

Great after sales service. I love this website and their sales service. The items I bought are not very fit, so I contacted them and asked for an exchange. They exchanged my items and shipped the dress I want quickly. Love this website.

Date of experience: May 12, 2015
California
1 review
0 helpful votes
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Enjoy it!
May 12, 2015

I love the dress and their customer service. The dress I chose was out of stock, so they contacted me and offer me some same style dresses to choose. I found one I love more than the former one, so I placed an order again. During this whole process. They were very kind and professional. I love this website, will come back again.

Date of experience: May 12, 2015
California
1 review
0 helpful votes
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VERY LOVE!
May 12, 2015

Very fast delivery. I bought a cute t shirt from here and I love it very much. The best part is the delivery was so fast even though I didn’t choose the fastest delivery.

Date of experience: May 12, 2015
California
1 review
0 helpful votes
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SO HAPPY!
May 12, 2015

I really love this website! I bought one maxi dress from this website and got it in 15 days. This dress is really gorgeous; friends keep asking me where I got it. Their sales service is really great. People there are very nice, I love this website.

Date of experience: May 12, 2015
California
1 review
0 helpful votes
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Fits well well!
May 12, 2015

I order a dress with very low price, $13 only and free shipping. The dress arrived 2 days ago. It is made of spandex and fit me like a glove. My boyfriend told I am very sexy in this dress.

Date of experience: May 12, 2015
California
1 review
0 helpful votes
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GOOD!
May 12, 2015

I received my jumpsuit today. Just like the picture. It made of lace and very soft. I love it very much, so sexy!

Date of experience: May 12, 2015
California
1 review
1 helpful vote
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SATISFIED!
May 12, 2015

I have never been disappointed while I am shopping here. Most of my orders are arrived very quickly except festivals. I like their styles very much. Sometimes, the products are even better than I expected. Of course, I do meet some problems like improper size or shipping delay. When the size is improper, if the product is not very expensive, I will keep them and change it with something else with people who like it. When it is expensive, I will send it back and get my refund quickly, of course, I have to bare the shipping fee. But luckly, this doesn't often happen since I will check the measurement now. In General, shopping, in rosewe do bring me a lot of fun and save me many money for dressing.

Date of experience: May 12, 2015
California
1 review
0 helpful votes
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LOVE IT!
May 12, 2015

My new t shirt from rosewe is very cute! I like the cat print a lot! The material is cotton and very comfortable to well. Needless to say, I have already recommended this site to many of my friends

Date of experience: May 12, 2015
California
1 review
0 helpful votes
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GORGEOUS!
May 12, 2015

I bought a gift here for my mother’s day. I am happy it arrived so soon! The Dress looks great and much more expensive than it’s price. I will buy a beautiful box for this dress. I am sure my Mom will be impressed for this gift.

Date of experience: May 12, 2015
California
1 review
0 helpful votes
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Very well
May 12, 2015

Such Great Service! Their response is quick and helpful. They do care what I meet and what I want. My problem get solve very efficiently. And I get my refund very quick since one of my picks is out of stock. Thanks so much! I always think service is as important as products.

Date of experience: May 11, 2015
California
1 review
3 helpful votes
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Don't waste your money on this garbage! One you receive the low-quality item and request an immediate return and refund, they ask why and try to get you to keep it. When you say no they say they can only give you a 60% refund and you may have to pay $30 in shipping.

Date of experience: May 11, 2015
Rosewe R. Rosewe Rep
over a year old

Dear customer.
Terribly sorry for any troulbe, and we totally understand your feeling, please no worry, will apply the best help for you.
Hope you could contact us directly
Please click http://www.rosewe.com/support.php
Thank you so much

Japan
1 review
0 helpful votes
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So great
May 12, 2015

I want to write a review here because I received very good service from Cathy. I bought many clothing from this shop but I received only part of them. I am very surprised and angry at first because I think they forget to send me the others. I submit a ticket that night and received response in very short time. Lily helped me track my order and told that since I bought many items at once, it would be safer to send them in different parcels in order to avoid trouble in the customs. She also drop me two tracking numbers, the tracking result shows that the other parcel still in the post office. She told me I could wait for the processing of the post office or contact with the local post for sending the parcel. I prefer to wait. Guess what? I received another parcel 2 days later. I am thankful for their consideration for their customers.

Date of experience: May 11, 2015
Canada
2 reviews
4 helpful votes
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Scam!
May 11, 2015

I ordered a romper from here and it took a month to be delivered. I was so excited to receive it and when it finally arrived, it looked nothing like the photo and it looks like a child made it (which probably did)!

Date of experience: May 11, 2015
Rosewe R. Rosewe Rep
over a year old

Dear customer,
Terribly sorry for any inconvenience.
Could you please contact with us directly?
Please click http://www.rosewe.com/support.php
Looking forward to hear from you

Japan
1 review
0 helpful votes
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FITS WELL
May 12, 2015

Overall nice jacket. Not as Heavy as I thought it would be in the picture... But love the style and the long sleeves and long on the waist. True to fit got on size fits all.

Date of experience: May 11, 2015
Japan
1 review
0 helpful votes
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Love this dress!
May 12, 2015

Fabulous! The fabric is so soft and smooth the overall fit is beautiful I'm planning on wearing it to the beach over a swimsuit also the color! I tool a close picture to show how beautiful it is Happy with the purchase

Date of experience: May 11, 2015
Japan
1 review
0 helpful votes
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It is so cute
May 12, 2015

This is the cutest one I have seen yet! I showed all my friends and they are planning on getting on this website as well!

Date of experience: May 11, 2015