Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.














The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I do shop from Rosewe once in every month but never found anything bad they are very much organized. Customer support team is very much responsive to there customers. And till now i found nothing bad about there products.
I loved it very much. What a super collection on Rosewe. I was confused to found gift for my cousin but Rosewe. Give me super collection of some new dresses. I bought a dress for her from it and surely come again for me. Highly recommended.
"Recently i ordered a skirt for my wife, now i see that it looks him so sexy.
My wife was surprised about the quality and design.
And i find out that Rosewe service is so fast than other of online store.
So i would like to recommend this fast service to all.
"
I usually shop at other online shop, and ordered a dress that had only a size 10 left. I wear a 12 and researched the dress to find that resewe. Had one in my size. On line ordering was no problem and I received my dress within 3 to 7 days. I would order again.
I was looking to buy two Dresses and a Bag but i couldn't find one near Canada so i ended up ordering online from Romwe for the first time. Ordered it about 2 weeks ago and i Got my Dresses and a Bag today and i love them. Fits perfectly. Thanks for the right size Romwe :) i cant be more satisfied. Thank you so much Romwe i will definitely be using Romwe again!
I would like to extend my gratitude for the fast service and quality of clothing received. Great service I see ever my life. I will continue to purchase from this Rosewe.com
1. The items are very poorly made
2. Sizes are NOT U.S.A. sizes, Asian sizes at best
3. Customer service is very poor, they respond in broken english via email only
4. Returns are non-existent, I have asked 7 times for a refund - I will gladly send the merchandise back. Their EXACT response:
"Have you review our return policy? But it is not worthwhile for you to return according our return policy, you should bear the shipping fee back, it is so expensive and you should wait a long time and we just refund you not include the shipping fee when we send the order for u. As for the one you received, if you really cannot wear them, I suggest giving others as a gift or selling them on line. You will sell them at good price."
I ordered from them previously for a dress so I was happy about that purchase even though the dress didn't look exactly as pictured so I decided to place an order again. Boy, what a mistake I made. All of the outfits were two sizes to big and when I e-mailed them about the defective items asking to return them, I had to file a complaint wit Paypal in order to get the return address to send it(which pissed me off because I had to pay for the return for the defective items). I have been waiting on my refund for over a month. I will never shop with Rosewe again. BUYERS BEWARE! I will NEVER ORDER from here AGAIN!
I ordered a swimming costume from here & it arrived within a week but the sizing is way too small. I contacted several times to return but no reply. Eventually got a reply from the FB page in which they wanted a photo? Confused I Sent one anyway & they said it looked fine. I told them it wasn't damaged & that I just wanted to return but I couldn't find an address! They avoided the question by saying I had to pay for returns which I knew. Still no address, still no reply & guess what it's nearly past the 30 day return policy. The site should get shut down!
Had a review done in my name. Nope didn't write it. Also says I ordered a size 2. Nope again. Ordered an xlrg. Couldn't even get it over my knees. Says it was used for a pin up shoot. Again nope. Not worth the hassle of a return. Other bathing suit. Junk. Came with a g string bottom. Never would I wear it. Also no cup holder for boobs. I'm a d. Not letting these puppies just hang. Waste of money also review was done 5/2016. I ordered in 2014
I ordered a dress in rosewe. The material is so good, I cant wait to wear it to go to a party. The color of the dress is just like the picture. I will recommend more friends to shop in rosewe. I love the website.
I purchased a bathing suit in March and I have yet to receive it for the longest time it said processing then changed to shipped in May and yet nothing. SAVE YOUR NONEY. For a better company or for a mani pedi.
I don't even think the entire shirt is included in the package. I ordered the Coffee Round Neck Lace Stitching Blouse (google it, it looks cute) I received a rectangular piece of fabric wit holes for arms and lace at the top and a cord like piece of material. I ordered a large. I put my arms in the wholes and the fabric didn't come close to meeting in the front. I promptly tossed it in the garbage. I will not do business again.
For the record, I also ordered Feather Print Grey Cold Shoulder T Shirt, its cute and seems solidly crafted, its a little small, but I may be able to wear it a few times and then pass it on to my daughter. I wish I ordered it in XL.
UPDATE 6/23: They kindly offered me a refund for half of my purchase without me sending it back. If they could just have better quality, this wouldn't happen.
I recently purchased two swimdresses from Rosewe and I absolutely love them. They are very comfortable and the fit was a perfect fit. I am thinking about buying more swimsuits for my mother and sister. I had a very nice experience in the ordering process and my product arrived in a timely manner. I was very satisfied with the ordering online process and I loved their pictured detail of their products. The Rosewe.com site was easy to use and a very fun experience.
I have ordered from Rosewe many times now and I am nothing but satisfied. The quality for the price is pretty amazing and customer service always helped me whenever i had any problems! They have answered within 24 hours and done their best to make sure I was pleased with my order. For most of their items they have sizing charts in different measurements so you can be sure that what you order fits. I am definitely ordering from them again. Lol
Rosewe.com has great fashinable clothes all at very reasonable prices. It is very affordable and i love the clothes i buy from them. Good quality and good customer service. Support service always got replies in one day. I will definitely be shopping at Rosewe again. A must-buy-from site ;)
Ive ordered lots of dresses from Rosewe. I have to say, the shipping is quick for it being overseas, the clothes are such high quality for what you pay for them and the sizing is perfect! The dresses are beautiful, I love the Hollow Waist Striped Navy Blue Dress I just bought from Rosewe.com. Top notch clothing items for such a low price!
I have placed over 10 orders with Rosewe and i love my stuff. I must say, this is the best website Ive found so far, one of my orders got delayed a bit because of out of stock but the customer service where excellent and very helpful with information of when my order would arrive, thier stuff is wonderful and service is excellent! Would definitely recommend anyone to this website. Its great!
I have placed over 10 orders with Rosewe and i love my stuff. I must say, this is the best website Ive found so far, one of my orders got delayed a bit because of out of stock but the customer service where excellent and very helpful with information of when my order would arrive, thier stuff is wonderful and service is excellent! Would definitely recommend anyone to this website. Its great!
Listen, we all need to agree that shopping at these Chinese online shops is risky business and buy American instead. I have stayed away, but saw a couple of good reviews so decided to give them a chance with a bathing suit. It took a couple of weeks to get here, I got good notifications through email of order and shipping confirmation. However, I opened my package today and... I just had to laugh and shake my head. It's a flimsy piece of fabric claiming to be a bathing suit. It was torn on the hem right out of the package, no padding, no shape, no WAY! We all just need to stop buying their junk and then getting mad about what we get. Myself included.
Answer: I agree with Latasha about both. Placing your address here is not a great idea. This company is a scam. After a very long wait on my product I realized the material wasn't even worth putting on my puppy. The pictures are downloaded from other places or sites and the clothes doesn't remotely resemble the picture. I would never order from them again nor would I recommend it to anyone. In any case if you like wasting money then by all means here's the place for you
Answer: No they are not as per the photographs and are no better than floor cloths x
Answer: Hello: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: I would never buy from them. If you want to return something they only give you 30% back! The dress I purchased didn't even fit. It was made so poorly that it wouldn't fit anyone! The arm holes were way to small and the material laid awkward.
Answer: Don't waste your money. They are a scam. Cheap zero quality prices of fabric is all you'll get back.
Answer: Never order from them
Answer: Well as you can see this company uses Americans to buy product and never get or get stuff they did not order. They make so much money because it costs more to send back. So they just made 30 off us. imagine all people that they scam and how much money they make.
Answer: Amber you won't receive it or you will receive something and you will want a refund because the clothes look like s@#t! You may just get a piece of fabric not even sawn on! Then you are going to request a refund and they will tell you that you will need to pay for the shipping and to re-consider the refund as it is not worth the extra fee (weird). Once you send it back they will pretend that they have never received it even though I sent mine back on registered mail and someone actually signed for it and I got notified. I don't think I will ever see my money back! They are a bunch or scumbags!
Answer: Do not order from these people. Nothing is accurate about their size chart. Or their clothes, the pictures are totally different from the clothes
Answer: I received a return address from chat live... 371 Little Falls Rd #4 Cedar Grove N. J. 07009.

