Roll20

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Roll20 Reviews Summary

Roll20 has 2 customer reviews and ranks 569th in the Gaming category.

Connecticut
10 reviews
44 helpful votes
Follow Jordan R.
Unfollow Jordan R.
Share Review
Report Review
Cool but confusing
July 24, 2020

My DM uses roll20 in our campaign. Since we do our campaigns online since the members of the campaign our in different states, he likes to use the interactive map. That is so cool! Roll20 was a little har to figure out at first and there are some things I still can't figure out with the site. But I like how it has made it easier to play D&D slightly easier to play online.

Date of experience: July 23, 2020
Samuel P.
Indiana
96 reviews
308 helpful votes
Follow Samuel P.
Unfollow Samuel P.
Share Review
Report Review
Engages in Fraudulent Business Practices
September 26, 2018

Roll20.net is a company that engages in fraudulent business practices through using social bookmarking websites like Reddit and abusing moderator positions to stifle online criticism and critique of their software. While this falling afoul of the terms of use of the website is not a legal issue, it is certainly a moral issue to say the least. They seem to be interested in banning users that say anything negative about their product or banning users proactively to prevent them from saying anything bad if they so much as blink in the wrong direction. Their customer communication is absolutely horrendous and they do not have any interest in actually improving the product, just adding more content to it to appeal to a group of consumer 'whales' that are willing to spend thousands on a single product.

Date of experience: September 25, 2018