Rocklove

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Canada
1 review
1 helpful vote
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Scam
September 28, 2024

Shady tracking through DHL bounced around the United States pandan over 13 states ended up back at point of origin. After 40 days. Customer service is a robot never received my package Still after 60 days.

Date of experience: September 28, 2024
Massachusetts
1 review
2 helpful votes
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Got a beautiful bracelet from there for Christmas and finally wore it this past weekend and it broke. Customer service said nothing company will do and basically tough luck. TWO HUNDRED DOLLARS for nothing. They have what looks like great Marvel products but they are poorly made and I am just blown away at the company's BS response. Now my Christmas gift sits around broken. Incredibly disappointed in RockLove

I got told how to fix it MYSELF through customer service, which is just absurd, or bring it to a jeweler. So spend MORE money cause of your company.

I keep getting told oh well. I posted a one star review on the site and they wont post it, they only put up their 5 star ones.

Dont ever buy from here. It took long enough to find a site to review them like this, they clearly dont want to hear negative things.

Date of experience: April 17, 2022