Rockler Companies Inc.
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A good place to hunt for out of production tools. I've bought tools from Rockler many times and it was always a good experience.
This was a first for me. I recently received an inquiry from Rockler asking if I would be willing to help a customer who was considering purchasing an item that I had previously purchased. While I was unable to answer their question I was able to make a suggestion. Recognizing that to a certain extant I was doing Rockler's job I thought that by putting one person in contact with another it gave us the opportunity to feel better about our fellow man/woman. I would feel better for helping someone and they would feel better knowing that someone cared enough to try and help. Win win.
I like the spirit of the company.
I didn't notice the length of shipping as I'm not a contractor and not in a rush, but after an long search at Home Depot and Lowes with little luck, I found hinges and table extension stuff that I could not find elsewhere. Exactly what I need. I also got answers to questions on the site about what I needed and why you can't just stick legs on a table without a table apron. I never knew what those things did! Perhaps I could find all of this stuff cheaper on Amazon, but I might not get exactly what I needed or the quality. I will keep buying from these guys. If I run into delivery problems with another order, I will revisit my review. However 5 stars today!
I will not buy from Rockler unless I go to there local store, and I don't go there very often because its an hour away. I used to order online from them but there shipping is extremely slow and unreliable. I've complained to them about and I guess they just don't care. So no more Rockler for me, unless they get there stuff together I'll take my money some where else.
They do state on their website to allow 7-10 days to deliver. TRANSLATION: We will take 7-10 BUSINESS DAYS to get your items to leave our (or some other company's) warehouse. Have ordered from other woodworking suppliers that routinely ship in half the time at twice the distance from me than Rockler. Don't expect anything to happen fast with this company except them charging your credit card.
I posted a previous review stating that negative reviews may are not posted.
Shortly after my post rockler contacted me ( i believe it was from my earlier attempt to contact them).
Long story shortened, it appears that the site may not interact with mobile devices (i had used an iphone6). It appears like rockler is receiving the review, but rockler does not receive it. The site even does an email confirmation.
I should mention i could not order using my mobile device. At the time, i did not associate that with a possible site problem.
Order oscillating jet sander on 03/06/17 called back two weeks later only to be told the jet order was to big for 3 party vendor JPW to fill. The item is back order till 04/20/17 in the meantime Rockler is making interest of my money.
I got a four poster bed hated the posts reminded me of unicorn horns but, was gonna deal with it as got it from a used store, so started surfin net and finally came up with name of item i needed and lead me to site above
Got my 4 end fpr poster foot and head board, i love them they are perfect, did take 14 working days to get here, but well worth the wait and were in my price range.
THIS IS AN EXCELLENT WEB-SITE TO ORDER FROM,, IF YOUR A WOODWORKER
LIKE ME. GREAT QUALITY, FAST SERVICE...
