Rocket LawyerReviews 2,907

This site is a scam. Period. I usually don't write reviews but it was so awful that I felt compelled. I wasted hours and hours of my time creating a legal document that I thought I would be able to send electronically for signatures and the recipients were never able to access it. Then when I tried to access it again I was locked out and have not been able to access it since. I am so upset that I wasted so much time to create a document that I cannot even use! The people at Rocket Lawyer should be absolutely ashamed of themselves.

I submitted my credit card for one week free service. They supposedly would charge my account $39.95 after 7 days unless I cancelled before the 7 days. Low and behold... my bank card was charged $39.95 20 minutes after the transaction was completed. I was unable to get the document edited so I was not even able to use their services.

When I called the service rep to complain and request a refund I asked him how this happened? He said it must have been a computer glitch. Glitch... my hiney! They have it set up that way. It makes me mad thinking about the people who get charged like this and probably don't realize it. If you do catch this so called "error" they will refund your money. It makes me sick how they are intentionally ripping people off.

I will tell any and everybody I know not to deal with these SCAM artists.

I signed up for Rocket Lawyer and i'm on the free 7 day trial and have not provided my credit card yet. So far I've been able to create 4 contracts without having to pay. I will be purchasing the most basic package because it fits my needs. The verbiage and information on all contracts is great! The problem with the past reviews is that people are not good customers... and they are obviously not computer saavy! Had they read through the offers and understood what was needed (meaning your card is not necessary) they would not be complaining! #Happybusinessowner

A week ago I needed two leases for condos that I'm renting out. Rocket Lawyer advertised free forms so I started making a document. Some other reviewers have complained that they don't ask for your credit card info or tell you you will be automatically signed up for a $39.95 per month program, until after you do your whole document. That is true, and for that I have deducted one star. But if you cancel (downgrade) within the week, they say you are not charged. I didn't find out because after 6 days I went on the site to cancel and they offered to downgrade me to $1 per month. For me it's worth $1 per month to have my leases stored on the site, with the ability to make changes and create new documents. I went to my account and it showed that I was billed $1.
I hate to be skeptical, but with all the bad reviews, I still think there might be a chance that charges might start to appear on my credit card bill. But it's also possible that there are many people who expect too much for free. The site was clear that I would start being charged if I didn't cancel within a week.
So all things considered, I am pleased with the services provided.
UPDATE: I have continued to be charged only $1 per month. I have not used the site since the original two contracts several months ago, but I'm happy to be able to edit those contracts, if need be, and to create new documents for free.

This is not free and they ended up charging my social security 39.99 a month without my permission i cannot get the money back because they say there is not fraud... i did not sign up for a monthly fee, trust me! I was caring for my dying mother and wanted to read a document. I put my card info in even though it said free: i had to cancel my card to get the payments to stop. I called about one charge and found monthly! $120.00 to read a power of attorney document. I could not leave my mother accept when a nurse came in. Horrid way to treat people. Now they are being bought by Google i guess. My word. Computer scamming must be big business. I live on a fixed income and this was a hit for me. Notice they have no contact information. I plan on being more careful. I only use amazon.

I went for the free trial week and put in my credit card but when i try and cancel the trial and downgrade the account no options are given and i am told to call a number, so i try and call the number but the operator says this number dosnt exist. I tried to send them 3 emails but still no answer. Watch out this is just a giant scam.

I paid their fee of $300 or so dollars and got a referral to a lawyer who was supposed to give me a special rate. The task was simple, file a couple motions in superior court so I could engage in an aggressive settlement. I ponied up $1,500 for the lawyer to do this which I thought was high for a simple filing. The lawyer then turned around and ASKED FOR MORE MONEY. I demanded my money back, which I got. I complained to Rocket Lawyer, and they referred another attorney, who once again wanted over $1,000 and went so far as to state they do not abide by the "discounted" attorneys fees Rocket Lawyer claims to provide as part of their "service" I had had enough -- I ended up finding a lawyer on Google who did the filings for $400 and then asked for another $200 to handle a legal review of the settlement agreement and execution thereof, a price I thought was more than fair. In the end, I got the job done but at the added cost of $300 and time wasted with Rocket Lawyer.

Bottom line: If you need a lawyer, go to Google and find one directly. Don't waste your time and money with this money grubbing middleman service ad the bogus claims of "discounted lawyer fees"

Rocket lawyer is running a scam!

They advertise free documents, but collect your personal information and credit card data. When you download your "free" document, they charge $39.95 to your credit card and continue to do so every month.

Additionally, based on my experience, the documents provided are very basic and do not cover all the bases that need to be addressed. Even though the documents are suppose to be state specific, I spent several hours modifying and adding information to make sure the document conformed to state code.

It is not worth the expense nor the grief when you find out you have been ripped-off.

Sent a question and was told to find a lawyer. WTF? Not worth the time it took to even set up the account.

Same as everyone else. 'Free' trial required an account setup. Account setup required a credit card. Fine print says that as soon as your 'free' trial ends, you start paying monthly until you cancel. So if you don't proactively cancel, you end up paying until you notice it showing up on your credit card bill.

The quality of the document I got was garbage. I am willing to bet that the majority of their revenue is derived from 'free' trial members who fail to notice the fine print. These paying customers, like me, don't actually use the service. That is, they paying for nothing. It might be legal. But it isn't right. It is a scam.

Scam artists is my term for RocketLawyer. Mom is 96 and I needed a Power of Attorney form. They boast, "We invite anyone to come make one document for free." I did. Then mom started getting charged $39 a month.

The lead-in on the internet said, "100 % Free" and it named the form I wanted. 100 % FREE! I answered all the interview questions and when I got to the end, I had to enter my credit card before I could get my form! Now, I'm no lawyer, but, to me, that's not 100 % free. If that's the definition of "free" to these guys, they must have graduated from MORON lawyer school. You know, I think it's lawyers that give lawyers a bad name.

I had contacted Rocket Lawyer in 2014 regarding landlord rights. I did receive the answer to my questions along with forms that I had printed. The problem is however, that since June of 2015, Rocket Lawyer has been charging me $39.95 each month until now. Shame on me for not catching it sooner. I contacted my bank, who investigated my claim and found that the charge was fraudulent. I'm in the process of filing for the additional months and contacting the MA Attorney Generals office. In my opinion, the credit card number that was charged each month was entered at Rocket Lawyer. I will not use this site again. Should I have the need to inquire or obtain legal advice in the future, I'll try Legal Zoom.