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From the business

At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.


rocketlawyer.com
Founded in 2008
San Francisco, CA, United States
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All the legal help you need. Anytime. Anywhere.
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Rocket Lawyer Reviews Summary

Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.

This summary is generated by AI, based on text from customer reviews

service
92
value
84
quality
81

We monitor reviews for authenticity

Illinois
1 review
1 helpful vote
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Convenient, professional and easy!
March 18, 2019

I needed an NDA for my marketing business and the online template was so professional and easy to use. I was even able to get questions answered along the way while filling out info. I will be utilizing this service for all legal docs. This makes owning a business easier and hassle free!

Date of experience: March 16, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Lydia,

Thanks so much for your review and we're pleased to know that you've enjoyed our document creation! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks again, Lydia :)

Florida
2 reviews
1 helpful vote
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Computer illiterate old lady
March 18, 2019

Quite easy considering I am an 82 year old lady and computer illiterate. The gentleman on the phone who helped me was very pleasant and kind.

Date of experience: March 15, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Louise,

We sincerely appreciate you taking the time to share your experience and we're really glad that you got the assistance you needed! Please feel free to email us at [email protected] with any other questions or concerns, we're always happy to help. Thanks so much.

New York
1 review
1 helpful vote
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Highly recommend
March 18, 2019

It was so easy to write the will. I am so glad I use this app. It will be great to update the will as needed..

Date of experience: March 15, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hello Margaret,

Thank you for your review and we're very pleased that you've had a positive experience with our app! Please don't hesitate to email us at [email protected] with any questions or concerns. Thanks again!

Georgia
1 review
1 helpful vote
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Great experience
March 18, 2019

Thank you for allowing me the use of site on trial. Didn't really need a subscription/membership but was still able to complete one form. Thank you.

Date of experience: March 15, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Cathy,

We appreciate your feedback and happy that you were able to utilize our 7-Day Free Trial to get what you needed accomplished! If you have any questions or concerns, please send an email to [email protected] for assistance. Thanks so much, Cathy!

Kansas
1 review
1 helpful vote
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Very helpful for me to use.
March 15, 2019

I will use this again. It's cool if I come get this any time I want to and extra copy. Would like it if I could edit my contact information when I wanted to.

Date of experience: March 14, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Steven,

Thanks so much for your review, we're glad you've enjoyed our product! When you purchase a document (so long as it isn't eSigned), you can edit a document for up to a year, so keep that in mind for the future. :) Have a great day!

Pennsylvania
1 review
2 helpful votes
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Great Experience
March 14, 2019

Fast, professional, complete documents at a very reasonable price. Very happy with the experience and will use the service again on the future.

Date of experience: March 13, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Cindy,

We're delighted to know that you've enjoyed our services and appreciate your review! If you have questions or concerns at this time, just send an email to [email protected]. Thanks!

Florida
1 review
2 helpful votes
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Excellent service
March 13, 2019

Outstanding, all questions were easy to follow and complete, easy to share and download document, to print.

Date of experience: March 11, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hello Beatriz,

Thanks so much for your review, we greatly appreciate it! If you have any questions or concerns, just send an email to [email protected] for assistance. Thanks again!

Nebraska
1 review
3 helpful votes
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Awesome!
March 11, 2019

I was so lost when it came to my friends estate, but when I clicked on Rocketlawyers website I was truly impressed. They had everything I needed from affidavits to a lawyer I could talk to. Awesome!

Date of experience: March 8, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hello Connie,

We're really glad that our product was able to help out with your legal needs and truly appreciate your review! If you have any questions or concerns at this time, please don't hesitate to send an email to [email protected] for help. Thanks so much!

Florida
1 review
2 helpful votes
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Appreciative
March 7, 2019

I needed a bill of sale quickly and Rocket Lawyer came through in unbelievable fashion. I really appreciate what Rocket Lawyer did for me.

Date of experience: March 6, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi John,

Thanks so much for leaving your feedback and we're pleased to know that you've enjoyed our services! Please don't hesitate to email us at [email protected]. Thanks again, John!

Pennsylvania
1 review
1 helpful vote
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Very helpful
March 6, 2019

I had been trying to update my will for years. It took me only about 20 minutes using Rocket Lawyer. Thank you!

Date of experience: March 5, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Yona,

We sincerely appreciate your review and we're glad that you've been able to update your Will with us easily and efficiently! If you have any questions or concerns, just send an email to [email protected]. Thanks!

Georgia
1 review
1 helpful vote
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It was convenient
March 5, 2019

It's a good tool if you are renting out your home or even a room. Easier to set agreements in writing so all parties are clear of the ground rules.

Date of experience: March 3, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Alicia,

Thanks so much for your review, we really appreciate it! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks again!

Oregon
1 review
0 helpful votes
Follow Louis O.
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Easy and helpful for both parties
March 4, 2019

I needed a NDA for a client of mine and Rocket Lawyer made this easy for both of us. Online signatures really help facilitate doing business quickly. Now I have a copy of the document, whenever I need one.

Date of experience: March 3, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Louis,

Thanks a bunch for trying out our document creation and we're delighted to know that you've enjoyed it! Please don't hesitate to email us at [email protected] with questions or concerns. Thanks again!

Florida
1 review
0 helpful votes
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Got what I needed, no BS!
March 4, 2019

The set-up is super easy, all you do is answer the questions, they have them all, and download the form. Eezy peezy.

Date of experience: March 1, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Cecil,

We sincerely appreciate your review and we're glad that you've had a positive experience with our product! If you have questions or concerns at this time, please feel free to email us at [email protected]. Thanks, Cecil!

Missouri
1 review
0 helpful votes
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Very Professional
February 26, 2019

The service was very easy and user-friendly. Looking forward to using it more often in the future. Overall the experience was really fantastic.

Date of experience: February 25, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hello Prathipa,

We truly appreciate you taking the time to share your experience and glad that you've enjoyed our product! If you have any questions or concerns at this time, just send an email to [email protected]. Thanks a bunch!

Alabama
1 review
1 helpful vote
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Great Convenience!
February 25, 2019

I needed a contract setup really quick fora venue rental. I knew some of the clauses I needed but needed the information to be based on our state's laws. Rocket Lawyer was. Able to provide a form quickly & I could tailor it for my business in a matter of minutes!

Date of experience: February 24, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hello Mimi,

Thanks for sharing your experience and we're really glad that our services were of help to you! Please feel free to email us at [email protected] with any questions or concerns, we're happy to assist. Thanks again, Mimi!

Oregon
1 review
1 helpful vote
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Absolutely worth committing to.
February 25, 2019

Great team the Rockets. Needed a rental contract, they hooked me up with the exact documents I needed to deal with tenant.

Date of experience: February 24, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Carlos,

We're thrilled that you've enjoyed our product and we appreciate you taking the time to leave your feedback! If you have any questions or concerns at this time, just email us at [email protected]. Thank-you, Carlos!

Texas
1 review
0 helpful votes
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Beautifully easy.
February 25, 2019

I was able to take care of three documents for my elderly mother in less than an hour. I printed them off and had them notarized.
Done!
I love it.

Date of experience: February 23, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Debra,

We're delighted to know that you were able to get what you needed for your mother from our product and sincerely appreciate your review! Please feel free to email us at [email protected] with any questions or concerns, thanks so much!

Georgia
1 review
1 helpful vote
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Super easy!
February 25, 2019

I had a will but from another state where I no longer live, plus everything had changed. I was able to quickly fill in the info required, wait a minute or two, purchase my document, and download/print the results. Awesome!

Date of experience: February 23, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Cynthia,

Thank you for taking the time to share your experience, we're happy that you're happy! If you have any questions or concerns at this time, please send an email to [email protected] for assistance. Thanks again and have a great day!

South Carolina
2 reviews
0 helpful votes
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Air Tight!
February 24, 2019

My brother uses Rocket Lawyer for all of his rental leases in SC. When I needed a lease of my own, he recommended you and it was really easy to use and I managed to add some of the things important to me on to the lease. I also liked how you all had the various documents from different states. Thanks!

Date of experience: February 22, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Andrea,

We are so glad that your brother suggested you to try out our services and you enjoyed it! Please feel free to email us at [email protected] with any questions or concerns, we're happy to assist! Thanks :)

Massachusetts
1 review
2 helpful votes
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On point
February 24, 2019

Easy, precise, professional - every aspect of the process and the product seemed to be on point, and very helpful.
Thank you very much, very satisfied.

Date of experience: February 22, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hello Timothy,

We're delighted to know that you've fully enjoyed your experience with our product, that is awesome! If you have any questions or concerns at this time, just send an email to [email protected] for assistance. Thanks, Timothy!