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I had to get Paypal involved to finally get my order of one pair of socks. It took a month! They don't respond to emails, very poor communication.
Ordered a pair of boxer briefs as a Christmas gift. The sizing chart is not accurate compared to the actual briefs themselves. They run large. Company refused to exchange the boxer briefs for a smaller size for sanitary reasons which is understood to a certain extent, but these had never been tried on. They are a Christmas gift. So I am now stuck with a overpriced and oversized pair of boxer briefs and no way to exchange. They just told me "Sorry". $#*!ty way to do business. Never again
I ordered from this company twice and haven't received my packages yet. But, I made a PayPal mistake and ordered the same thing twice. I contacted the company and within 24 hours I got a refund. Hopefully the socks knock my socks off and I'll definitely be a repeat customer. Thank you.
