Roaso

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2.7
Reviews 221
5 Stars
32%
4 Stars
4%
3 Stars
2%
2 Stars
0%
1 Star
62%

Texas
1 review
2 helpful votes
Follow Fritzie Z.
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Terrible!
August 20, 2017

I recently purchased two bathing suits and am quite unhappy with my purchase. The items received had holes and the quality was poor with a number of loose threading found everywhere on the garment pieces. After contacting *******@roaso I was offered a 15% off coupon and was offered $5 to bring it to a local tailor to fix the items. After such a horrible experience, I am certain I will not be making future purchases with Roaso. I emailed to request for my money back, but of course they refused to pay for shipping cost (which would cost be $60 to ship to China, more that what my items cost me to buy) and told me that it was my reaponaibility since they paid for the shipping cost when I placed the order. Its unfortunate that I received defective items, but I can't get my money back unless I ship the items back to China out of my own pocket. It's been such a horrible experience with them that I decided to seek help from the Better Business Bureau regarding Roaso's business conduct. This was my first AND LAST purchase with this company.

Date of experience: August 20, 2017
California
1 review
0 helpful votes
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Terrible.
August 19, 2017

The first bag I opened, the strap off my dress was broken. The material is extremely cheap and you can't return anything due to being a third party website. Don't waste your money. How disappointing

Date of experience: August 19, 2017
New Jersey
1 review
1 helpful vote
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Terrible
August 18, 2017

Will NEVER order from this site Roaso again, material very cheap, Order a pantsuit and jumpsuit, cheap very very very thin materal for both, the Black and white suit was stiched over with red stitching, which i could submit pictures. Waist of money definitely

Date of experience: August 18, 2017
Pakistan
2 reviews
0 helpful votes
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Excellent And The Best Online shopping
August 15, 2017

Wow, this was my first experience of online shopping after my friend recommendation. After it I love the place Roasa there were many variety of good quality clothes. I ordered Bohemian Style Printed Qmilch that was looking stunning and beautiful, In such reasonable price after it I also make a purchase of Embroidery Navy Blue Two-piece Skirt Set.

Roaso services are really logistics and fast the quick and fast shipment I have ever experience just in a week I got my both dresses which I ordered for my friends wedding mostly she did shopping her wedding shopping by Roaso. Really this site has variety of beautiful clothes and dresses. The clothes were as beautiful as were in the picture well packed and delivered on time. Roaso is best online shopping place there were many discounted dresses too.

As my friend recommend me Roaso I also recommend this excellent place to every one you guys are going to love Roaso I am updated every month by mail about new arrivals and sales items. Now Roaso you have become a part of my life. Thanks a lot will surely buy again and again from Roaso. Go guys check it out, Highly recommended place!

Date of experience: August 15, 2017
California
1 review
0 helpful votes
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Great products and friendly service
August 2, 2017

Placed my first order with Roaso last week, I was waiting for my outfit to arrive before I went ahead and left a review. I had a few questions about my order after placing it, and their staff was super quick in providing a response. I was a bit curious as to how the colors looked in real life vs the pictures. The staff took the time to send me multiple images of my product and even further references to help re-assure me that the colors I saw were the ones I'm getting.

Seriously love the outfit I ordered too! For the price I paid for it, I can't believe how it looks as feels! Definitely going to do some more browsing on Roaso. My order came quickly and packed in professional and elegant packaging. I've had bad experiences previously where dresses I order come in flimsy packaging that eventually ends up ripping or tearing in really odd places. I'm glad Roaso actually has quality packaging standards.

I seriously can't wait to show it off this weekend!

Date of experience: August 2, 2017
Oregon
2 reviews
2 helpful votes
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Outstanding experience!
August 2, 2017

Definitely returning back because the website is super user-friendly and I got some good deals! I am a happy customer and would recommend Raoso to anyone!

Date of experience: August 1, 2017
Germany
1 review
0 helpful votes
Follow Darlene A.
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I'm ordered first time on this online shop Roaso some months ago and I want to share my impressions about my experience with that online clothes shop, also I want to share what products Ive got and how the services of this company is.
My first look of this website was very good. The page looks good and all informations that shows that it is a trusted company I could find on it, and so I gave it a try to ordered. The descriptions for the products was complete and informational, also the pictures was looking nice and very impressive. So I really ordered in high expectations and choose a dress and a swimming suit.
The ordering procedure was very easy. I just had to chose and then put the clothes in the shopping cart, chose a payment method and that's it. The prices they offer are low for that what they offer. That is a really good service, especially for the new costumers that decide to give it a try. Logistics is fast and I've got my order to Germany in a very short time period and I could track it on the way to me. All the packages of the products was good and nothing had any kind of damage. After I opened the package I was very happy with my first look on it. The clothes are as beautiful as the picture, and it didn't smell like bad. All colors of the clothes was great and the material very high quality. The processing of the products was great made too. No loose threads or material defects. Then I tried on my new clothes. The swimming suit was very good-looking and the size matched perfectly in S with me. The bikini bottom and top did not slip off or constricted me Also the tested dress was without any question awesome. It looked elegant and was absolute comfortable while wearing it. Then I tried washing them, to see if the colors and didn't bleed out. The material and colors stayed beautiful like before and that's perfect
My impressions about this online shop, products and service are really great.
Perfect quality clothes and very fast shipments are there offered. All products are worth of their price. I'm very happy with that shop and I will definitely buy on this shop again. I can only recommend this wonderful shop and it is worth a purchase.

Date of experience: August 1, 2017
Texas
1 review
3 helpful votes
Follow Oriel m.
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Order at your own risk!
July 30, 2017

I ordered a dress that was about 24-26 dollars July 20th it now been about a week and a half of waiting I got to track the dress. No info available! I email the store no response. I find it annoying that before I ordered the dress I spoke with someone via email they made me feel pretty confident in making a purchase. However, now I can't get a response hopefully my order will arrive soon.

Date of experience: July 30, 2017
Arizona
1 review
1 helpful vote
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The best ever
July 29, 2017

Ordering clothes from ROASO was not a bit stressful. It was really a great experience and easy all the way. They operate a good customer care, fast shipment and, top-notch service. My elder brother actually introduced their site to me. At first, i was quite skeptical about them perhaps because have been disappointed by several sites who stage something attractive on the internet but deliver something horrible when ordered. Well, I kind of like what i saw on their site and I decided to order a hollow-out backless red lace mini dress for my younger sister. Well, she loved the dress when I showed her and ordered it as her birthday gift. So, in order not to disappoint my sister, waste my money again, I strongly anticipated the very best from ROASO. Actually, the delivery came faster than expected - like within few days. Also, the dress came as perfect and beautiful as we saw it online. Thank you ROASO for not failing me and for putting a smile on my lovely sister's face.

Date of experience: July 29, 2017
Pennsylvania
1 review
0 helpful votes
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Horrible
July 16, 2017

Order a dress from the website it came ripped abs with hoes, ask for refund and to send dress back and was told in order to get refund I had to get the dress fixed. WORST EXPERIENCE EVER!

Date of experience: July 16, 2017
Nigeria
1 review
0 helpful votes
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My first experience with Roaso
July 13, 2017

Roaso's quality of service is awesome. I got an awesome personalised service from Roaso. I love the experience I had with Roaso so much that I want to share it with the whole world. First and foremost am not that kind of guy that goes about writing about my experience online but this is worth it. At first, I couldn't navigate through the site as I am not internet savvy. I had to use their chat system "charter" to ask for support. I was aided by the support throughout my buying process until I got checked out. This made me feel like a Very Important Personnel because I was treated like one. As I was going through their catalogue to check for the clothes I could buy, I observed that the clothes had quality. But I decided to keep calm until I see the clothes in real life, as its a trend to buy quality online only to get a substandard cloth in real life, I almost gave not buying but on a second thought, I decided to give Roaso a trial. I finally purchased a long-sleeve print two piece polyester swimwear at an affordable price. After check out, I was sent a confirmation email twenty-four hours later. Roaso's logistics is quite a fast one, it is quite above the industry's average.it took two weeks and some days before I received my clothes. A three-day processing window and twelve days shipping window. Roaso's shipment is also fast as I went for the standard shipping which took twelve days before it got to my country. When I received the cloth on the fifteenth day I hesitated to open it because of my past experience with other online fashion retailers. I gave it to my grand daughter to open the package. When she opened the package to our greatest surprise the quality of the swimwear is way better than what we saw on screen. As am writing this my grand daughter already wore the swimwear to swimming with her friends last week and her friends loved it. My experience with Roaso changed my perspective about buying clothes online. I and my family have agreed to buy from Roaso when next we need a female swimwear. We also agreed to refer family and friends when the need arises. Thanks Team Roaso for the wonderful experience.

Date of experience: July 13, 2017
Saudi Arabia
4 reviews
2 helpful votes
Follow Nipu L.
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Really excellent service provided by Roaso! I bought some gifts for my daughter for her birthday from Roaso. The clothing was delivered on time, fit well, and my daughter loved them. The clothes are as beautiful as pictures and the shipment is fast too. I highly recommended the Roaso!

Date of experience: July 11, 2017
Pakistan
3 reviews
3 helpful votes
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This is why i like it:
July 11, 2017

One of my best experience of life. I was referred by one of my friend for Roaso and i wanted to gift my wife on his birthday. I was surprised to see such beautiful variety of outfits. I ordered for a party dress and it was delivered on time. Service is fast and efficient. The process of order is very simple and i am also satisfy with the quality of my dress. There are lot of spam companies. They deceive the customer by showing something else and by giving something else. But employees of Roaso are very honest. I got what i ordered. The packaging is also very attractive. Dress was nicely packed under two layers. The clothes are as beautiful as in the picture.My wife is very happy now. I highly recommend Roaso to everyone and i am very thankful to them.

Date of experience: July 11, 2017
New York
1 review
2 helpful votes
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Horrible
July 7, 2017

I order thing June 20th it says 10 day shipping its now July 07th still nothing I emailed then July 1st no response sent another the following day they emailed me back with a tracking number that wasn't coming up I tried the same tracking number the next day July 4th it say accepted in China I tried sending another email with my concern and I couldnt respond to the email again

Date of experience: July 7, 2017
Michigan
2 reviews
1 helpful vote
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Poor service
July 6, 2017

I ordered a shirt over 3 weeks ago it was supposed to come in 7-10 days no tracking no phone number I feel ripped off I don't recommend this company hopefully 1 day I'll get my shirt or my money back

Date of experience: July 6, 2017
Nigeria
2 reviews
0 helpful votes
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I love it, Good quality and services
July 6, 2017

It is amazing and hot. I really love this swimwear that I order from ROASO online store and heir services is good with great quality clothes, it is beautiful and attractive. I am so excited to find swimwear that fits well and feels great to wear. I am a mature woman who is very active and wants a stylish swimsuit that looks good while providing coverage and support. I love the way the one with built in shorts fit. Very cute and comfortable. I bought one of this suits on vacation and love it so much that I bought four more online at ROASA store. And guess what? They all fit perfectly and look great! The sizes are consistent, the fabrics are durable and the suits are well made. Well not, I have no need to ever look anywhere else for a swimwear. The price reasonable and fast shipping.
I was happy to find items I wanted at ROASO online at a great price compared to the retail store. Ordering process was easy and shipping was super-fast. My items were in perfect shape. Overall, very happy with the whole buying experience with Roaso! This time I ordered four items for my kids. I had one of each already and liked them so much I wanted an extra! My suits arrived quickly, well packaged and fit perfectly! I really recommend this company.

Date of experience: July 6, 2017
Pakistan
2 reviews
1 helpful vote
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Awesome Quality Clothes Website
July 6, 2017

Awesome site loves to have fanatic clothes. I was really happy after seeing the exact cloth deliverance like a picture. Very good quality and prompt service. I would recommend others as well to buy from here.

Date of experience: July 6, 2017
Florida
1 review
0 helpful votes
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Horrible experience!
July 1, 2017

I ordered a jumpsuit that had sequins on it. When the order arrived, It did not have sequin at all. I contacted them and the told me it was the photography lighting. I was insulted, if they had told me the one I received was a default on the assembly line, I would have more respect. Never will I order from them again!

Date of experience: July 1, 2017
Bangladesh
3 reviews
1 helpful vote
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Great Service!
June 30, 2017

The staffs are very helpful, friendly and very much professional in their work. They really pleased me. I should highly recommend them...

Date of experience: June 30, 2017
Florida
1 review
2 helpful votes
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Horrible company
June 28, 2017

I recently ordered a swimsuit and I haven't received it yet I have been emailing and never got a response they don't have a phone number to contact them that should have been a sign but never again will I try to buy from this company the worst online company ever

Date of experience: June 28, 2017