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RIM Industries is a company that specializes in police, fire, and emergency vehicles, providing lights, sirens, and communications equipment. They offer sales, service, and installation services for upfitters.
This summary is generated by AI, based on text from customer reviews
I ordered a set of custom lights from them in May, but after a month went by, I emailed them and was told my order would be delivered within a week. Three weeks later, I called them and they apologized and said they send me a tracking number in 48 hours and the delivery a week after that. It has now been over 2 month. No lights have been delivered. It turns out they had 12 BBB complaints about similar issues and have an "F" rating with them. Bad company.
DO NOT buy from them, they charge your bankaccount but never ship the products!
My order is placed in December 2010, and three months later, N O T H I N G!
They also stop responding to emails, so I think they are going out of business soon.
Answer: I think when you report to the IC3 or FTC, there isn't immediate action on the business - as in, they're not there to resolve your personal issue. I think it just puts up a flag, and if there are more customers who speak up about the same website, they investigate into things... But I understand your perspective. If you find a better place, let us know!
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