On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
I deposited $150 with RichAds to run advertising campaigns for my business, expecting genuine, high-quality traffic. What I received was clearly fraudulent: bot clicks and fake traffic with absolutely zero real engagement.
Here are the facts:
My Google Analytics data confirmed the discrepancy. Thousands of reported clicks from RichAds, but only a small fraction appeared as actual sessions on my website.
Zero sign-ups. Zero conversions. No real user activity whatsoever.
When I stopped my campaigns and requested a refund for my unused balance, RichAds refused. Instead, their team insisted I spend more money to continue "testing."
Their support was unhelpful and dismissive. Their "account manager" only pushed me to increase my budget rather than addressing the obvious quality issues.
I am not alone in this experience. A quick look at RichAds on Trustpilot (2.1/5 rating) shows countless other advertisers reporting the exact same pattern: fake bot traffic, zero results, and a flat refusal to return unused funds.
If you are considering RichAds, do not make the same mistake I did. They trap your money, deliver worthless traffic, and will not refund your balance. There are far better, more transparent advertising platforms available.
Recommendation: Avoid at all costs.