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RewardPort Surveys

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RewardPort Surveys

1.0
rewardport.com

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RewardPort Surveys Reviews Summary

The company's reputation has significantly declined, with numerous customers expressing frustration over delayed rewards and unresponsive customer service. While some users previously enjoyed redeeming points for gift cards, a common sentiment is that the site has devolved into a scam, with many waiting months or even years for promised rewards. The lack of communication from customer support exacerbates these issues, leading to widespread dissatisfaction. Overall, the feedback highlights a troubling trend of unreliability and poor service, overshadowing any past positive experiences customers may have had.

This summary is generated by AI, based on text from customer reviews

service
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value
1
quality
1

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Washington
3 reviews
4 helpful votes
Follow Laura G.
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I've been with this company for many years and had redeem points for Amazon gift cards, which I received in 8 weeks, then I guess someone took the company over at the end of 2011, since then I tried to redeem on 1-2-12 and 9-12-12 and never received either, when I try to get in touch with them I get a wrong IP address notice... it's odd that they can fill up my box daily but I can't ask them a question

Date of experience: May 5, 2013
Missouri
1 review
0 helpful votes
Follow K H.
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I redeemed points for a $25 Walmart gift card which I should have received by July 2012 at the latest. It is now May 2013. I emailed. They responded wanting more detailed account information even when I had given them all I know. No further reply even after 5 additional emails. First problem I have had with the site, but have since stopped doing surveys, etc., because of this. Terrible business practice.

Date of experience: May 3, 2013
Arizona
1 review
1 helpful vote
Follow San S.
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I have redeemed twice and NEVER received either. They were amazon gift cards. This site (RewardPoints) is a fraud and should be taken off the Internet. It's a waste of time and a ripoff big time! Don't sign up!

Date of experience: May 3, 2013
Indiana
3 reviews
0 helpful votes
Follow Estella C.
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I cashed out for 7500 for a Walmart card on January 6,2013. I waited 8 weeks, then I contacted them. They did not respond, so after several failed attempts, I contacted the BBB. This is the first time that I had ever had trouble with them. I had been a member for a long time, I still get surveys from Rewardport Surveys, I never answer.

Date of experience: May 3, 2013
Ohio
1 review
0 helpful votes
Follow Cheryl V.
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Rewardport.com owes me $50. Some of it since *******. I am going to start sending complaint emails every time I check my email. I realize they may just put me in spam, but if everyone they owe starts doing that, maybe it will get us somewhere. Even if it just gets rid of them so they can't keep ripping off new survey takers.

Date of experience: April 29, 2013
Texas
2 reviews
5 helpful votes
Follow Mary C.
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I've redeemed points before and other than it taking a long time, it was okay; that is until Oct. 2012. Still waiting for my gift card and have sent two letters and have received nothing, nada, zilch.If you want to do surveys online and get paid for it, stay away from Reward Port. They told BBB that it was lag time between them being paid and them paying the survey takers. HORSEFEATHERS! Chalk these folks up as rip offs.

Date of experience: April 27, 2013
Georgia
4 reviews
7 helpful votes
Follow Randie K.
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I have redeemed points for 2 Walmart gift cards in the past with no problems. Then in October 2012, I redeemed points for another gift card and still haven't received it. No response to emails. I don't click on their emails anymore. I advise everyone to stay away from this site - - don't waste your time. The BBB won't do anything.

Date of experience: April 15, 2013
Colorado
1 review
0 helpful votes
Follow Gail B.
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They owe me TWO rewards, for MONTHS now, and I emailed them NUMEROUS times now, but get NO reply whatsoever! DON'T sign up with them!

Date of experience: April 6, 2013
Kansas
1 review
0 helpful votes
Follow Jacky D.
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I cashed in my points on 05/24/12 and 03/13/2013 for a $25 Walmart gift card and a $10 Amazon gift card. I have yet to receive either of these items. I have emailed the company multiple times... they never respond. Giving this company 1-star is more than what they deserve.

Date of experience: April 3, 2013
Washington
1 review
0 helpful votes
Follow Cindy H.
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I have been with this site for almost 3 years now. I have earned/recieved in this time 4~ $25. Walmart gift cards. I earned enough points to recieve one more back on 9/18/'12. By the time 4 months had passed, I started to wonder what was going on. Now it's been 6 month's. I looked all over the help page and could find no customer service phone number, just their helpdesk email addy. I have written to them at least 3 times, to no avail. I'd asked them if I was the only one this was happening to or was there a problem? Not once have I gotten a response for them. Now I've landed on this page and I know now it's not just me! Then I decided to go to their Facebook page. Guess what guys? They don't have a page! Who doesn't have a page? Maybe they don't want a page, because they know it would probably look pretty much like this one. Darn it! Can't even complain or ask them any questions that way either.
Don't waste time on their emails anymore. Just send them to "Spam" and hope one day we all might get our gift cards. Does anyone know of a good laywer who could work pro bono and sue these guys for fraud? I'm sure they must be commiting some sort of it. I too had to give one star, it should be a Big Red Flag instead warning you to stay away!

Date of experience: March 25, 2013
Arizona
1 review
1 helpful vote
Follow Sandra T.
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I have just filed a complaint with the BBB. I should of left this site last year after having a problem getting my gift card. But NOOO I had to try my luck on more time. They have not closed my account after complaining to them again. They are actually reading the emails I send them, they just do not reply. They are getting paid for these emails and shopping points that we do and ripping us off, shame on them. I will see if contacting the BBB works it did last year.

Date of experience: March 18, 2013
Florida
1 review
0 helpful votes
Follow Gary G.
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Nothing but a waste of time! They do not help and will not answer any emaildo not waste your time they just suck you in and they have multi- sites and they are all the same

Date of experience: February 27, 2013
Pennsylvania
3 reviews
0 helpful votes
Follow Drazia D.
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I've actually been a member of this site for more than 5 years and had successfully received 4 gift cards from them. I requested my most recent reward from them way back in Sept 2012 and I'm still waiting. I have written customer service multiple times and have not received a reply. I guess my luck has run out.

I'll keep my account with them in the hopes that they'll actually come through, but I no longer hold much hope.

Date of experience: February 15, 2013
Florida
3 reviews
0 helpful votes
Follow marychristine p.
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I have belong for a couple of years. I received a Wal-Mart card first time requested $25.00 Since NOV. 2011 I have requested another $25.00 card and it has set in pending all this time. I receive 1 note April of last year telling they would get to me as soon as possible. Well I am still waiting! Sadder yet is I have racked up over ******* in all. 30 letters no answer. My pc. Had to be worked on & I rec. It back and could not retrive my password. I started all over again, new name & password. Started up again over1000 pts. Can not get in touch with them BOY am I screwed! Almost all other survey companys worked with me & changed me over.AM I STUPID OR WHAT? It may take longer to get points but " my points" is my favorite and they treat you right. Chris

Date of experience: February 14, 2013
Pennsylvania
1 review
0 helpful votes
Follow Janice H.
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Like so many others I have been waiting for over a year for my Wal-Mart gift card. So I'm going to go to BBB and report them and see what happens.

Date of experience: January 29, 2013
Arkansas
1 review
0 helpful votes
Follow Dave B.
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Hey everyone, if you did not recieve you reward card please go to Better Business Bureau and start filing reports to give the site an awfull refiew and maybe get your rewards sooner

Date of experience: December 11, 2012
Pennsylvania
1 review
1 helpful vote
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Don't use this website
December 3, 2012

Don't use this website. I have now been waiting 6 months for my Target gift card. 8-12 weeks is a JOKE compared to what this website actually does. I have emailed them multiple times and they refuse to respond to anything. This website is a SCAM PLEASE DON'T WASTE YOUR TIME. And if you already have, like me, please report them to the better business bureau. They have already had multiple complaints but hopefully we can get them shut down and stop them from scamming anyone else. http://www.bbb.org/new-jersey/business-reviews/online-networking/reward-port-inc-in-cherry-hill-nj-*******

Date of experience: December 2, 2012
Ohio
1 review
0 helpful votes
Follow Meredith B.
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Same as alot of these complaints, I redeemed for Wal-Mart $25 Gift Card on 12/26/2011 for 7500 points and wrote several emails after 4 months of waiting and did not get a thing so I have stopped clicking their junk and advise against this site. I belong to alot of other sites that DO pay and are honest.

Date of experience: November 26, 2012
New York
2 reviews
4 helpful votes
Follow Rita S.
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I have worked for over a year to get enough points to get a $25 Target gift card for my daughter. I finally get there and try to go onto the site his morning to order the card, and i can't even get into my account. I keep getting a message that i need to be logged in. I AM LOGGING IN! It looks to me that my account has completely been wiped, now that i have finally reached my goal. REWARDPORT should be shut down! Don't even waste your time trying to contact them, either. I've sent several emails over the last several weeks, and months, and have never gotten a response REWARDPORT is just a big waste of time.

Date of experience: November 18, 2012
California
1 review
1 helpful vote
Follow I D.
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File your complains with bbb. I was with rewardport for a few years, got several $25 gift cards. Last one was total pita. I waited patiently for ~4-5 months before contacting customer service. No response. I ended up filing a complain with bbb and received my card after that. I am done with rewardport, but it's sad to see another site going down.

Date of experience: November 4, 2012