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RevolutionGolf Reviews Summary
RevolutionGolf has a rating of 2.9 stars from 194 reviews, indicating that most customers are generally dissatisfied with their purchases. RevolutionGolf ranks 2nd among Golf Clubs sites.
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This is what I wrote, "My apologies if I used the word Epic. I bought a Tour Edge XJ1 "4 wood" from you awhile back. So, I don't need 2 more Fairway Woods.
But, if you had a Tour Edge XJ1 12* Senior flex Driver I might be interested. Up to you.
Dell"
NEVER GOT AN ANSWER; SAVED ME SOME MONEY BUT I STILL LOVE YOU ALL!
I look forward everyday of opening up each Revolution Golf tip Daily. Dealing with Customer Service has been very positive
Thanks for your review of Revolution Golf, we always appreciate hearing positive feedback like this from our customers, always feel free to reach out to customer service if there's anything you need!
The purchase was very easy and I enjoy the product. I have also purchased a couple of range finders, one I returned, and both transactions were exceptional. I have enjoyed the videos and I know it has really helped me lower my scores and get more comfortable playing again in Arizona.
Thanks for the review Gary! We are always happy to hear form a satisfied customer, always feel free to reach out to us with any questions concerns and thank you for using Revolution Golf!
I had a problem a signing into my RG + account and also getting to Revolution site because of cookies. Alex went out of his way talking me through the cookie problem on my computer and then resolving the signing in.He then made sure everything was working properly and I was happy! It is rare today in Customer Care to find people like Alex! Alex puts the "Customer First"!
Thanks so much for your review Michael! We are happy to hear that Alex was able to help you get back into your account and he made sure all was working correctly for you, we will be sure to pass your kind words along to Alex! Thanks for being a part of Revolution Golf, please reach out anytime.
I was a customer of these people from the very start and bought a few of their streaming videos. A couple of years ago I bought an item which proved not as advertised (it immediately required me to make further purchases to get what I thought I was getting straight away). I applied to get my money back/cancel the order by email to customer services. No response. I even emailed there principle "Justin Tupper" who appears on the site guaranteeing everything, to no response. I tried phoning despite being in the UK and needing to phone the US. The number given did not work. I decided to cut my losses and not buy anything else from them.
My motivation for this post is that one of their products that I did use has suddenly disappeared from my account. It shows as a product that I have purchased on my account, but when I try to access I get a 404 item not found message. I contacted customer service by email and after a couple of attempts got a response asking me to try a different browser. I spent more time following this advice to no effect. I contacted again and after a few more emails got a response that the product involved a member of the staff who was no longer with Revolution Golf and had taken there intellectual property with them. Now this person had in fact left the organisation some years previous and I had continued to have access to the videos (these were stretching exercises that I use regularly). I made the point that I had bought the videos from RG and it was their problem to supply me with them. I tried another line of customer service in the chat line and hung on for 30 minutes before getting a response. Got the impression that whoever responded really couldn't deal with my query and was not part of an in house customer service group but a sub contracted service. He was polite but had to pursue the problem with "administration" and would get back to me. That was over a week ago and I have heard nothing since.
I still get emails from RG which seems to have mostly a pusher of various training aids and is laughable in the way that every product or new video set is advertised to knock 5 - 10 strokes off your game!
There are many other sites out there now which offer a more systematic approach to training which go beyond the "tip fest" of RG and which I would steer any other golf geek towards.
Thank you for your honest review Jon. We are sorry to hear about the frustrations that you have been feeling while interacting with Revolution Golf as of late. This is not what we strive for and we are hoping to look into this situation a bit further for you. Please look out for a direct message so that I can get some information from you.
I had some issues with my email and login to the site as well as some billing issues. I was able to reach Kevin one of the customer service reps and he not only handled this three issues very effectively he had me stay on the line until we could make sure that each and every issue was resolved correctly. I was very impressed and I'm very please with the service thanks
Thanks for your review Mike! Kevin is one of the best we are happy to hear that he was able to help you and even made sure everything else was working smoothly. Thanks so much for using Revolution Golf!
I recently had an issue with an item that I had purchased about 6 months ago. I spoke with the customer service staff and they quickly helped me to start the process to get the return handled. I do not anticipate having any issues that will keep this from getting resolved quickly.
Thank you for your review Jim. We are sorry to hear that one of our products did not work out for you but very happy to hear that our customer service team was able to assist you in a timely fashion. Always feel free to reach out to us if you need any assistance.
Just before my yearly subscription was about to expire, I saw their year-end sale for a low subscription rate. After signing up and paying the fee, my card was billed for the automatic yearly fee at the old rate. I had forgotten/didn't realize that this would happen. I asked for a refund of the 2nd subscription fee and they promptly refunded my card.
Thanks for the review Carl! We are always happy to hear about successful interactions with our customer support team! Thanks so much for using Revolution Golf.
By accident I ordered 3 instead of one watch. After I received order confirmation I noticed my mistake. Directly contact with Revolution golf and they promised to contact Vendor for cancellation of 2 wachtes ( I just want to have one). So far they promised me 3 times that they will do their best. But till now no further reaction.NOT HAPPY
Thank you for your honest review of Revolution Golf. We are sorry for the trouble that yo u are facing, unfortunately once an order has been placed in our system the information is automatically sent to the shipper so that all orders are sent out as soon as possible. When a change request or a cancellation request is put in we do everything that we can to make the proper changes and/or cancel the order, however, sometimes the shipping process is just too quick! We will send you a private message to retain a bit more information and to check on the status of your request.
My girlfriend ordered the wrong hand gloves for me, I called to see what could be done to correct the problem. Kevin listened to me and went to work checking where my order was in the system. After finding that it already had a tracking number and was in the process of shipping he sent me a RMA to return it and to get an exchange.
Martin, thank you so much for your review! We are glad to hear that Kevin was able to get everything taken care of for you. Always feel free to reach out to us with any questions or concerns!
Ordered something, realized I put the wrong shipping address down, called right away and they said they would leave a note to ship it to where I wanted it to go. Was not sure if they would do that so the next day called and cancelled my order, 2 days later I got an e-mail saying It was shipped to the place I didn't want it to go. Called again and cancelled my Revolution +. Thought they could help me better than that.
Thank you for your honest review of Revolution Golf. We are sorry that we were unable to meet your requests, unfortunately once an order has been placed in our system the information is automatically sent to the shipper so that all orders are sent out as soon as possible. When a change request or a cancellation request is put in we do everything that we can to make the proper changes, however, sometimes the shipping process is just too quick!
I ordered the Light Grip Glove and I received the wrong size. When I received it I immediately called and the rep apologized for the mistake and set up for me to get the right size. I was happy that the problem would be taken care of quickly and I am still waiting to receive the right glove. When I do receive the glove I will be very happy.
The rep was very courteous and helpful and made my problem easier to handle. You know how upset you get when you receive something that you didn't order and you have to call someone to get it taken care of. This rep made the process very easy to handle and I appreciate it. Thank You RevolutionGolf
Thank you for your review! So sorry to hear that you had a fulfillment issue with your order in getting the wrong size. We are glad to hear that the customer service team is on top of it, they should have the corrected product out to you right away!
Could not log in to my account. Called support and it was corrected immediately. I was told that as a result of "Golf" ownership everyone had to log in with a new password.
I had wasted time trying to log in and this could have been avoided if it was a known problem and subscribers were notified.
The support person was quick was quick to identify and correct the problem.
Thank you for your review of Revolution Golf! We are sorry that you were not notified of the change to the new login platform, but we are very happy to hear that the customer service team was able to help you so quickly. If you ever have any troubles please feel free to give us a call so that we can help you right away!
Driver returned on 11/27 Arrived Revolution golf 11/29. Still had no refund on 12/15 so I called. Alex, the rep was extremely helpful and took the extra mile up the food chain till he got to the bottom of problem. Got refund posted two days later on my account. Only reason not 5 stars is that I had to call.
Thank you for your review Ron! We are sorry for any refund delays you incurred, but we are happy to hear that Alex was able to help!
I had bought the Aline golf shoe insoles 2 years ago through Revolution Golf and was exceptionally pleased with them. So, being on holiday in Florida recently (I live in Germany) I decided to buy an extra pair, hoping they would arrive before we flew back home. 4 weeks later they had still not arrived and I sent an email to UPS to ask why not. From them I got no answer, but when I rang RG, the young lady there got things moving so fast that an email arrived the same day (even with the 6 hour time difference) to say that they had finally been dispatched. This is what I call good service. Well done, RG.
Thank you for your review of Revolution Golf. We are sorry that your order got held up in transit, but we are happy to hear that our agent was able to get your issue resolved quickly. As always feel free to reach out to us at Revolution Golf at any time.
The other day I purchased two GPS golf watches in error instead of one. Once I received my confirmation for the two I realized the mistake I done. I called customer service and spoke to Alex who checked my file and submitted a refund form for one unit to the supplier to credit my credit card. The matter was totally corrected within two days. Great job guys.
Glad to hear that Alex was able to help you in a timely manner, feel free to reach out to us at Revolution Golf anytime and thank you for your review!
I love the features and the price on these. Got a couple for Christmas (for myself) and very anxious to try them out!
Glad to hear that you are enjoying your GolfFit watches! Thank you for your review of Revolution Golf.
Have been a RG Member for a long time... Martin Hall is the bomb... After seeing him on Golf Academy I wanted more... Most recently had computer problems so in reloading the RG app to a new Hard Drive the customer service people were awesome in walking me through the new steps necessary to get me back up & running. Love the simplicity of each individual lesson. As the customer service rep reminded me. Don't get overwhelmed with too much information. KISS... Keep only a couple swing thoughts at a time... And the selection of training aids and devices allows you to pick what works best for you...
Thank you for your review! We are glad to hear that you are enjoying our lessons and that your team was able to help you get back on track! Please always feel free to reach out if you need help.
Easy to change and/or add information to purchases. While there are many offers every week, useful tools for this aggravating golf can be found. Many golfers are looking to purchase a good or better swing by buying new clubs, but practice with useful tools is much less expensive and usually produces better results. I hone in on these types of offers and so far the ones that I have purchased have improved my game.
Thank you for your review! We are glad to hear that our products are helpful to your game!
Talked to a rep 5 weeks ago - told me they would send 2 dozen of a cheaper ball within 3 weeks. Haven't gotten those either. Is this a scam? Has anyone actually gotten their free golf balls?
Thank you for your review. We are sorry for the delay on receiving your TaylorMade golf balls. We will be reaching out to you in a private message for more information.
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Thank you for the review Dell. Right now we only have the Tour Edge XJ1 driver in the bundle with the fairway woods, but keep your eyes on our Revolution Golf emails, we will be sure to send something out if we start offering the Tour Edge XJ1 driver by itself. Please let us know if you have any other questions or concerns, we are always happy to help!