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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Switzerland
1 review
0 helpful votes
Follow Daniela X.
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Great choice of templates
August 31, 2024

Great template selection, and it's super easy to add or remove information. Fingers crossed this CV lands me the job! 🤞🏾

Date of experience: August 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Daniela,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Leyre

ResumeCoach.com Team

Finland
1 review
0 helpful votes
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None
August 31, 2024

There is nothing details everything is ok. Better to be free of charge

Date of experience: August 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Siying,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Leyre

ResumeCoach.com Team

Ohio
2 reviews
0 helpful votes
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This was easy to use and very reasonable price wise. I would recommend this program.

Date of experience: August 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Heather,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Qatar
1 review
0 helpful votes
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Good
August 31, 2024

It was good.overall but i need you to stop my subscription coz i dont need it any more.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Mohammad,

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to [email protected] so we can process your petition.

Thank you for choosing ResumeCoach!

Best regards, Meg

ResumeCoach.com Team

Tennessee
1 review
0 helpful votes
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Decent
August 31, 2024

Got the job done. Really wish it was more personalized. Some off the sections really needed to be in a different spot.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Stephanie,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Meg

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Review
August 31, 2024

I love my resume, it was easy and it didn't take long. Thank you

Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Katherine,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thailand
1 review
0 helpful votes
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It's Very Good
August 31, 2024

That helpfully me for issue new resume. And make me more confident when applying for new jobs

Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Viet Nam
1 review
0 helpful votes
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Appreciate your site and can recommended people this is good site

Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Janaka,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Followed the prompts to create resume and requested a reviewer to provide feedback. 3 days later have not received feedback.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Maureen,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Tina

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Amazing
August 30, 2024

Great had an amazing experience with this platform would definitely recommend

Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Garrett,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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This was awesome, thank you so much
August 30, 2024

This was awesome, thank you so much. It was a very easy and clean service to use!

Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Tyler,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Idaho
1 review
0 helpful votes
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Easy Peasy
August 30, 2024

I liked the preset templates. Made life easier for sure! Thank you!

Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Richard,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Sweden
1 review
0 helpful votes
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Pay
August 30, 2024

It was good but I didn't subscribe to monthly payments. Thanks

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Cameron,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via [email protected] to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Tina

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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It was supposed to be free
August 30, 2024

It was supposed to be free. I wasted time making a supposed to be free resume but at the end this website charged me. Yes I can use my resume but I have no purpose for a 14 day trial. I would like to cancel and receive my one time free resume. Thank you

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Alexias,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Tina

ResumeCoach.com Team

Oklahoma
1 review
0 helpful votes
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Much appreciated to have such a nice layout. This is upgrading my resume to current status I am very satisfied with. Thank you for helping people like me.

Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Stan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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Straight to the point
August 30, 2024

Using ResumeCoach as a resource was very informative and useful. I was able to create a professional resume within minutes. There were multiple template styles and colors to choose from as well as tasks relevant to the jobs listed within resume.

Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

PS
1 review
0 helpful votes
Follow Fouad C.
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Excellent Platform that make you go forward with your career

Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Fouad,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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Awesome
August 30, 2024

Thanks to ResumeCoach I was able to have ideas be brought to my attention that i was unaware of adding onto my resume.

Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Natalie,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Tina

ResumeCoach Team

Canada
1 review
0 helpful votes
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Quick and easy to use
August 30, 2024

Needed a resume quickly. The program was easy to use and the templates are very professional!

Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Heather,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Utah
1 review
0 helpful votes
Follow Sylvie-Anne I.
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Just lost stars because you are making me write this, and you didn't warn me that i would have to pay

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Sylvie-Anne!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]

Best regards, Tina

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain