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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
Follow Tonolin S.
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N/A
September 8, 2024

N/A done with resume thank you
Every easy to use cover is next

Date of experience: August 29, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Tonolin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Mississippi
1 review
0 helpful votes
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It was easy to work through
September 8, 2024

It was a very easy experience and I really enjoyed working with the resume coach.

Date of experience: August 29, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Carolyn,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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Solid product honestly!
September 8, 2024

Solid product honestly!

************************************

Date of experience: August 29, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Hunter,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
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Great thanks for making this a easy process for me and my husband

Date of experience: August 29, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jack,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Puerto Rico
1 review
0 helpful votes
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Find A Job
September 8, 2024

Good awesome incredible 5 star good good good good good good

Date of experience: August 29, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jadriel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Israel
1 review
0 helpful votes
Follow בסמלה G.
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Good i love it it's very good and I love it so much to start working with a

Date of experience: August 29, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thailand
1 review
0 helpful votes
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Very good
September 8, 2024

...

Date of experience: August 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Arnun,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Not satisfied
September 8, 2024

Was supposed to be a free template and at the end I had to pay. Only print tint print. Cannot see. Waste of time and money

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Tiffany,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Tina

ResumeCoach.com Team

Nevada
1 review
0 helpful votes
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I appreciate the effort and assistance to update my resume. Thank you!

Date of experience: August 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Robyn,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

California
1 review
0 helpful votes
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Easy to manage and lots of different templates. I really enjoyed this website

Date of experience: August 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Martha,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Arkansas
1 review
0 helpful votes
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Not free like they said in the beginning. They let you go through all the trouble of creating your resume. Then all the sudden you are trapped into paying for it or lose your progress. Besides that it was the best resume builder I have ever used. Shady and dishonest in the beginning.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Justin,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via [email protected]

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Tina

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Excellent every step in which i felt supported and i am happy with the result

Date of experience: August 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

California
1 review
0 helpful votes
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Goid
September 7, 2024

Good……………………………………………………………………………………………………………………..

Date of experience: August 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jorge,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Michigan
1 review
0 helpful votes
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Good templates, Poor service
September 7, 2024

I requested a resume review and all I get are emails confirming that I completed the resume. Responded to the email confirmation that I have completed my resume. Two days later, another email is sent to confirm the same thing. 72 hours has passed and a review has not been submitted to me.

The templates look good. The AI recommendations for resume were fair. Cover letter templates were very generic and required a significant amount of manual editing.

Value overall for the tools is fair but the service leaves much to be desired. I waited 48 hours for the review and then had to start sending it out anyways so I am not missing out on opportunities. I am contacting support to see why they have not processed the request.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Jordan,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Tina

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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It's okay
September 7, 2024

I'm getting charged almost $30
And I'm not sure why I'm getting charged that amount when I paid my $2 for the resume

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via [email protected] to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Tina

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
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Cost to much it makes you believe it is free but that was a lie very unsatisfied

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Nicholas,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Tina

ResumeCoach.com Team

Louisiana
1 review
0 helpful votes
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Awesome
September 7, 2024

Great, very easy to use! Could not have been any easier! Very pleased

Date of experience: August 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kolleen,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Thanks
September 7, 2024

Thanks. That was easy to set up. Kudos to you! I hope it is editable

Date of experience: August 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Benjamin,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Tina

ResumeCoach Team

New York
1 review
0 helpful votes
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Amazing
September 7, 2024

It was reliable and served its purpose, and I will recommend friends and family to use Resume Coach.

Date of experience: August 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Mark,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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My resume is wrong, why did you put french as a language when i have no idea how to speak french

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi,

Thank you for taking the time to review our service.

We are constantly looking for ways to improve our service and cater to the needs of our diverse customer base. Our team is working hard to expand our language options, and we hope to have more available soon, but note that you can select a different language for your resume.

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Amy

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain