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ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
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I made my resume and I am still being charged 35 dollars every month. Do people really need a subscription to make a resume. Why am I still being charged?
It worked well. I liked the ai that helped describe the things you needed to.
Hello Corey,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Amy
ResumeCoach.com Team
It was fast and easy to use. Very helpful to what I needed. I would recommend if you are having trouble formatting your resume
Hello Megan,
We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!
Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.
We hope that you'll use ResumeCoach again for your professional growth and development.
If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/
Warm regards, Amy
ResumeCoach Team
Makes it very simple! I get stressed out trying to format my resume and put in the correct content, this helped tremendously!
Hello Laurel,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Amy
ResumeCoach.com Team
Everything went smoothly and was easy to complete. Thank you.
Hello JennaMarie,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Amy
ResumeCoach.com Team
Not what I was looking for as I wanted assistance editing my resume
Hello Vicky,
We want to thank you for taking the time to share your feedback. Our primary goal is to empower our users with the best resources to excel in their careers or job search and to offer the very best service, so we ask that you please contact our customer service team so we can solve any problem you may be having as soon as possible.
You can do so via the Contact section of our website: https://www.resumecoach.com/contact/
We will be glad to assist you.
Warm regards, Amy
ResumeCoach Team
Hello Natali,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Amy
ResumeCoach.com Team
I appreciate your professionalism; thank you for your assistance.
Hello Alvaro,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Amy
ResumeCoach.com Team
Easy to use and helps me to do it better, i do highly recommend to those who is struggling making their resume
Hello Marlyne,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Amy
ResumeCoach.com Team
For who have no idea how to create the file.
This format could help you.
Hello,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Amy
ResumeCoach.com Team
Don't charge for a "free" template! I took the time to fill in the template but in order to actually use it I am charged! Don't advertise free stuff if the consumer is going to have to pay to print the finished product.
Hi Kristi!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]
Best regards, Amy
ResumeCoach.com Team
The AI assistant was not working, that is the only reason doe the star deduction.
Hi Patricia,
We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.
You can do so via the Contact section of our website: https://www.resumecoach.com/contact/
We will be glad to assist you.
Kind regards, Amy
ResumeCoach.com Team
Easy to use! Thanks for the resume help. I usually get frustrated with updating my resume, and this was helpful.
Hello Melinda,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Amy
ResumeCoach.com Team
They didn't mention it was a paid site when I completed my work. I worked for almost 2 hours and then they asked for payment. I didn't have any other option but to pay.
Hello,
Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.
Best regards, Amy
ResumeCoach.com Team
Easy reworking of resume - I love the ease of use and the formatting is beautiful and professional
Hello Janet,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Amy
ResumeCoach.com Team
Wonderful idea when people need help with starting all over in their career path.
Hello Shenekwa,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Amy
ResumeCoach.com Team
Fou muito rpetavel e rapido gostei bastante. Recormndo a todos que precisem de um para faze lo por este meio. É seguro e fiavel, sem complicações
Olá Debbie,
Obrigado pela gentileza de dedicar um tempo para deixar a sua avaliação para nós. Estamos muito gratos e animados em saber que ResumeCoach ajudou você na busca de emprego e nos passos necessários para conquistar seus objetivos profissionais.
A equipe ResumeCoach está sempre se esforçando para oferecer recursos que melhoram a experiência de se candidatar a empregos, por isso, estamos felizes em saber que podemos contribuir para seu sucesso.
Desejamos tudo de melhor para você em seus próximos desafios profissionais e esperamos que você continue contando com ResumeCoach para se desenvolver na carreira.
Mais uma vez, obrigado por nos escolher e por compartilhar sua avaliação positiva.
Atenciosamente, Amy
Equipe ResumeCoach.com
What are you asking me with the above question? That makes little sense
Hello Vincent,
Thank you so much for taking the time to leave us a review!
We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/
We look forward to your message.
All the best, Amy
ResumeCoach.com Team
It is clear that Im still in the same job since 2020 but they are asking me for my experience in 23,24
Hello Blanca,
Thank you so much for taking the time to leave us a review!
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. So you may contact our customer service team so we can solve any problem you may be experiencing as soon as possible.
You can do so via the Contact section of our website: https://www.resumecoach.com/contact/
We will be glad to assist you.
Kind regards, Amy
ResumeCoach.com Team
This was a very great way to put together a professional looking resume in no time
Hello Ramon,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Amy
ResumeCoach.com Team
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Dustin,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Amy
ResumeCoach.com Team