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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Florida
0 reviews
0 helpful votes
Follow Devin Y.
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Really easy resume builder!
October 16, 2024

Building a resume was really easy with this resume builder. I really appreciate the variety they have as far as templates and layouts.

Date of experience: October 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Devin,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Nebraska
0 reviews
0 helpful votes
Follow Andre T.
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Easy to use and easy to understand thank you resume coach I feel confident in my resume because of your help

Date of experience: October 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Andre,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Amy

ResumeCoach Team

North Carolina
0 reviews
0 helpful votes
Follow Mohammed X.
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Great service i am very happy i will recommend to my friends.

Date of experience: October 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Mohammed,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

South Africa
0 reviews
0 helpful votes
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Nold
October 15, 2024

Well was fruitful because they showed me how to do profile photo.

Date of experience: October 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Nolitha,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Amy

ResumeCoach Team

Colorado
0 reviews
0 helpful votes
Follow T L.
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So Easy!
October 15, 2024

It was such a convenient and easy experience using a professional template to update my resume.

Date of experience: October 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

North Carolina
0 reviews
0 helpful votes
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Never got a response
October 15, 2024

It was fine and easy to use far as filling out the resume|| I might use this site again if needed again|| also the process for downloading and viewing was super easy.

Date of experience: October 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello James,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Israel
0 reviews
0 helpful votes
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Thank you it was very helpful and i had especially with the use of ai

Date of experience: October 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Simon,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Michigan
1 review
0 helpful votes
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Can't cancel
October 15, 2024

I have reached out multiple times asking to cancel,and am still being billed $30/month

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 5, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Dawn,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Kiara

ResumeCoach.com Team

Japan
1 review
0 helpful votes
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I like it
October 15, 2024

It was very easy ti use and to print. No room for confusion so i like it

Date of experience: October 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello John,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow ENRIQUE G.
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Good service,it was super easy and very helpful, I recommended 100, thank you for everything, I'm glad for your help

Date of experience: October 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Enrique,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Australia
1 review
0 helpful votes
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AI not as good as the first site that I tried. Why did you say free then add cc details. Misleading

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi Patrick!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]

Best regards, Kiara

ResumeCoach.com Team

Washington
1 review
0 helpful votes
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Very easy
October 14, 2024

Very helpful and easy to navigate and user friendly had an easy time

Date of experience: October 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Daniel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Oklahoma
1 review
0 helpful votes
Follow Joseph R.
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Easy to navigate and understand
October 14, 2024

Your site is easy to navigate and understand very helpful five stars

Date of experience: October 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Joseph,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Angel F.
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Easy to use
October 14, 2024

It was super easy to use. Very intuitive. I would use it again.

Date of experience: October 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Angel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Greece
1 review
0 helpful votes
Follow Stefanos Z.
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The AI-assisted tools work wonders! The skills section was especially easy to fill and I am confident that my updated CV will assist me in my future career endeavors. However, the AI-assisted job descriptions and resume goals may be too bland - in danger of being easily identified, if not refined and amended to each one's taste.

Date of experience: October 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Stefanos,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lizzie.

ResumeCoach.com Team

Oregon
1 review
0 helpful votes
Follow Juan W.
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Easy to use, helps improve description of work history and skills much quicker. Love the Ai component.

Date of experience: October 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Juan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

AE
1 review
0 helpful votes
Follow Ahmed Z.
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Great i love the interface so easy to use and many templates!

Date of experience: October 4, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Ahmed,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Washington
1 review
0 helpful votes
Follow Katrina R.
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Really nice and helpful site
October 13, 2024

Really nice and helpful site. Only problem is its not actually free, when its time to download, then it wants you to pay.

Date of experience: October 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Katrina,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lily

ResumeCoach Team

California
1 review
0 helpful votes
Follow David N.
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Satisfied
October 13, 2024

I was disappointed in the fake ad saying free
Why do I have to enter 50 more characters?
Why do I have to enter 50 more characters.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi David!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]

Best regards, Lily

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
Follow Isabella E.
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This is an awesome service
October 13, 2024

This is an awesome service. Incredibly helpful to someone like me.

Date of experience: October 3, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Isabella,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain