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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Minnesota
1 review
0 helpful votes
Follow Ayobami N.
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You are awesome!
November 2, 2024

You are awesome! This is a good customer serve. I try to share this to as many as would be interested so that they too can see the wonderful job you are doing. Thank you for everything.

Date of experience: October 23, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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Job Magnet Magic
November 2, 2024

This service is like job magnet magic. The slick templates and easy navigation draw in the callbacks.

Date of experience: October 23, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Lynne,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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Good app
November 2, 2024

Comes in handy when you need to build a resume and it is quick and easy

Date of experience: October 23, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Luisa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Saudi Arabia
1 review
0 helpful votes
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Great website
November 2, 2024

Great website. Easy and clear program. Second time to use it :).

Date of experience: October 23, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Naif,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Was a great experience i love how it helps with the resume and helps you structure your resume.

Date of experience: October 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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Easy to use but still being charged 30 a month and i don't know why

Date of experience: October 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Anthony,

Thank you for taking the time to leave us a review and we're sorry to hear the inconvenience this situation may have caused you.

Please be informed that our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via [email protected] to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Tina

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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Great experience made this process so easy didn't have to think about the correct words to use it auto filled in for me

Date of experience: October 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Dannette,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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You say free, then we put all the info in and then find out you charge, a real sneaky move

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via [email protected]

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Tina

ResumeCoach.com Team

California
1 review
0 helpful votes
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Support That Shines
November 1, 2024

The customer support? Shines brighter than the rest. Quick to help, easy to talk to, and always on point.

Date of experience: October 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Patsy,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Tina

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Solid
November 1, 2024

The AI section really helped me with the suggestions. I found the resume to be very structured so I could go through the sections and it made a lot of sense.
I also think the different options you have to add different sections is excellent.
I'm going to see how good the document turned out to be & see how companies view it so I can have a clearer picture of it as a product.

Date of experience: October 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Yair,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

KR
1 review
0 helpful votes
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I noticed an unauthorized charge of $28.98 on my account. Could you please check this for me and provide more information regarding the charge? I would appreciate your prompt assistance in resolving this issue

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Dahee,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Sara

ResumeCoach.com Team

Cambodia
1 review
0 helpful votes
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Create CV
November 1, 2024

Good application to help creating my CV in order apply for job

Date of experience: October 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

California
1 review
0 helpful votes
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Game-Changer
October 31, 2024

This platform is a legit game-changer. Transforms the chore of resume building into a totally empowering experience.

Date of experience: October 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Oscar,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

California
1 review
0 helpful votes
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Thank you very much for all you help it was fast and easy i will definitely recommend it

Date of experience: October 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Luis,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Portugal
1 review
0 helpful votes
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Its very nice but where is the picture i can not found my picture in this cv

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Sara

ResumeCoach Team

New York
1 review
0 helpful votes
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No Fuss, All Fun
October 31, 2024

No fuss, all fun when updating my resume here. The process is streamlined and enjoyable, turning a chore into a highlight of my job hunt.

Date of experience: October 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kathleen,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Cancel download me money
October 31, 2024

You downloaded me money motley. Cancel
Immediately!im going to complain you!

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello ניסים ב,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via [email protected] to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Natti

ResumeCoach.com Team

France
1 review
0 helpful votes
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Such a straight forward process!
October 31, 2024

Such a straight forward process! I love how simple and efficient the experience was.

Date of experience: October 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Églantine,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

KR
1 review
0 helpful votes
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It does not arrange the infomation in the given page formate and does ot highlits the important information

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Asif,

We are grateful for your valuable feedback.

Rest assured that we are working hard to improve our platform to make it even better.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Sara

ResumeCoach.com Team

Massachusetts
1 review
0 helpful votes
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Very helpful and made the process of updating the resume so much easier.

Date of experience: October 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Leslie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain