On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I uploaded an old CV, selected a template to use, and paid the small fee for this service for a 2-week period. It created a new pdf file but put all the content on a single page so it came out to 19" long, which won't format or print correctly. I also clicked on the feature to have my resume reviewed within 48 hours. This was back on March 5th and I have not yet gotten any response. When I logged in to check on this, the system did not seem to have a record of this and instead asked me again the title of my desired role and then restarted a 48 hour clock. Darn. This seemed like it had promise but I've just wasted time and gotten no value.
Thanks, this was very helpful and user friendly! Greatly appreciate the assistance that was provided.
Hello Christal,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lola
ResumeCoach.com Team
Was quick and easy for me. The service was extremely helpful and useful. Thanks a lot!
Hello Andrae,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Lola
ResumeCoach.com Team
Awesome fefhtfnffrtebtebetbtwwtbwtfbetbtwbwtbwtbgeetbetbtn
Hello alex,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lola
ResumeCoach.com Team
Nice it was very nice nice nice nice nice nice excellent good job you are very good and very good
Hello Aishath,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Lola
ResumeCoach.com Team
Thanks Noah! You are awesome! I was so intimidated, but you guys made updating my resume so easy.
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lola
ResumeCoach.com Team
I have a wonderful experiences while writing the resume in this system. In one word it's awesome
Hello!
Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!
We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/
We hope to see you again!
Best regards, Lola
ResumeCoach.com Team
Quick and easy process. Helpful tips make it easy to complete your resume.
Hello Heather,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lola
ResumeCoach.com Team
Very easy to use! Wish this was around years ago when I first started writing resumes!
Hello,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Lola
ResumeCoach.com Team
My Amazon pay did not work. I also entered my personal card and it did not work either, but I did not get a notification from the merchant.
Hello Crystal,
Thank you for taking the time to review our service.
Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.
Our team is working on a solution to the issue you raised and we hope to have this available soon.
We are always looking for ways to provide our customers with the best possible experience.
Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!
Sincerely, Lola
ResumeCoach.com Team
Second time paying for a 14 days subscription in just three days. Good job guys
Hello Abdulelah,
Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.
Best regards, Lola
ResumeCoach.com Team
Very satisfied was able to input information and receive resume instantly
Hello Byron,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Lola
ResumeCoach.com Team
It was a super easy and quick process, that only cost a few dollars.
Hello Colleen,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lola
ResumeCoach.com Team
Everything was great, very thorough and surprising pricing especially
Hello,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Lola
ResumeCoach.com Team
I created my resume in less than an hour. All I had to do was enter the title of the position and the lines were automatically generated. From there, it was just copy and paste and review
Hello Awa,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lola
ResumeCoach.com Team
The writing assistance and templates are great. I would like the option to change/modify subcategory sections within the overall selected template. I found some of the spacing was off in the templates making the words hard to align and decreasing overall clarity. Overall, very satisfied with my experience :)
Hello Patricia,
We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!
Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.
We hope that you'll use ResumeCoach again for your professional growth and development.
If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/
Warm regards, Lola
ResumeCoach Team
Hhdjs shah d shdishha rjshsbwve Dhaka have. Dbsjahahwvevdgsw
Hello Vasim!
Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!
Looking at your review we cannot tell if you might have had issues with our platform (but by looking at your rating it appears that it didn't quite meet your expectations).
If you need our help with anything, you can contact our Customer Care Team via https://www.resumecoach.com/contact/
We hope to see you again!
Best regards, Lola
ResumeCoach.com Team
Other resume submission to acquire job in 2025. With successful hire
Hello Mary kathryn,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Lola
ResumeCoach.com Team
Helpful start. I have been self employed for a while so it was nice to have something kick start the process.
Hello Abel!
Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!
We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/
We hope to see you again!
Best regards, Lola
ResumeCoach.com Team
Hello,
Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.
We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!
If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.
Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.
We hope to see you again!
Best regards, Lola
ResumeCoach.com Team
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Hello Brian,
We appreciate you sharing your experience.
Rest assured that we are working hard to improve our platform to make it even better.
We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- Template: consider using a different template design that allows for more space for content.
If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.
If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/
Rest assured that we are working hard to improve our platform to make it even better.
Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.
We hope you decide to choose us again in the future.
Sincerely, Lola
ResumeCoach.com Team