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ResumeCoachReviews 11,009

4.0

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Mexico
1 review
0 helpful votes
Follow Samuel J.
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It was easy to use, but some options need to be added. But very good option

Date of experience: January 8, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Samuel,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lily

ResumeCoach Team

AE
1 review
0 helpful votes
Follow Douglas V.
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I edited my resume so easy, very powerful, I like it thank you so much

Date of experience: January 8, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Douglas,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

California
1 review
0 helpful votes
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Easy Peezy
January 17, 2025

You just clocked a couple times and resume is done I love it. I'll definitely be back again to make some job targeted resumes! Thank you

Date of experience: January 7, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Katyra

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Maryland
1 review
0 helpful votes
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Template is Fine, Review is Generic
January 17, 2025

I liked the look of my resume when it came out, however when I opted to have it reviewed- I got some generic feedback. Would not recommend the review.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hey Brittany!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your review let us know that we're on the right path, however we're aware that we can still improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Lola

ResumeCoach.com Team

Texas
1 review
0 helpful votes
Follow Kiersten C.
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It is fine
January 17, 2025

Fast and easy. No hiccups or anything of that nature. May use again in future.

Date of experience: January 3, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kiersten,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Sharmila E.
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Thank you so much does it really have to be 50 characters?

Date of experience: January 6, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sharmila,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lily

ResumeCoach Team

Florida
1 review
0 helpful votes
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Very quick and professional
January 17, 2025

Very quick and professional. I did it very fast and with the words I wanted.

Date of experience: January 6, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Maby,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

California
1 review
0 helpful votes
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Fun while updating
January 17, 2025

It was actually all fun when updating my resume here. They have a bunch of templates to use, also de IA feature ir very usefull, recommended

Date of experience: January 6, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Phyllis,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Idaho
1 review
0 helpful votes
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I feel like I am the victim of false advertising, or at the very least bait and switch. Website says there is a free version including download txt. Couldn't do it, only option was to pay. I called customer service and was told you no longer offer that. Well then you should remove that as an option from your advertising.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Geoffrey,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Lola

ResumeCoach.com Team

South Carolina
1 review
0 helpful votes
Follow Kerstin D.
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I was offered a variety of resume formats and an easy to follow process for uploading and editing information. The AI was helpful and helped to polish up descriptions.

Date of experience: January 6, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kerstin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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It was not made clear I had to pay money before I spent my time making a resume

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Elijah,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Lola

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Do not charge me
January 17, 2025

Do not charge me any dollar! I saw that you want to charge me 30$! I did not accept that

Date of experience: January 6, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We want to thank you for taking the time to share your feedback.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via [email protected]

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Lily

ResumeCoach.com Team

Texas
1 review
0 helpful votes
Follow She'Obony R.
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Everything went good until the very end, I am trying to download my resume and nothing is popping up

Date of experience: January 5, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at [email protected] so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We hope that you'll use ResumeCoach again for your professional growth and development.

Warm regards, Lola

ResumeCoach Team

New York
1 review
0 helpful votes
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Just Satisfactory
January 17, 2025

Unable to edit font size to fit page. Didn't like the ability to download for over 48 hours

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Amber,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Lola

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
Follow Randy L.
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Easy to use and edit existing documents for future submissions

Date of experience: January 5, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Randy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

California
1 review
0 helpful votes
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More professional and better format.
January 17, 2025

Worth the price to get a professional résumé and cover letter written for you at an affordable price and one that I can easily edit if I need to with a PDF editor.

Date of experience: January 5, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sonny,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

California
1 review
0 helpful votes
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Fooled by Marketing
January 17, 2025

Liked how it was easy but i google search free resume builders and this website was first on the list. It was marketed as free even though i still ended up paying for my resume to be completed

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Nadia,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Lola

ResumeCoach.com Team

California
1 review
0 helpful votes
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Great Help to me in a crunch
January 17, 2025

I had to rush to getting a resume in for a job that was perfect fir me
They helped me get one day with cover letter was sent off in an hour and I got the job

Date of experience: January 2, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Vikki,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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GENIALL
January 17, 2025

Mi experiencia ha sido fabulosa, nunca tuve problemas para calificarme en mi curriculum y me interesa muchisimo obtener trabajos con respecto a mi nivel de experiencia.

Date of experience: January 5, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hola, William:

¡Muchísimas gracias por darnos 5 estrellas! Nos alegra saber que has tenido una experiencia positiva con nuestros servicios de creación de CV y estamos encantados de haberte ayudado en tu búsqueda de empleo.

Gracias de nuevo por tus amables palabras y por elegir ResumeCoach. Te deseamos todo lo mejor en tus futuros proyectos profesionales.

Atentamente, Lily

El equipo de ResumeCoach.com

Georgia
1 review
0 helpful votes
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Excellent but could be better
January 15, 2025

I loved that there are multiple templates to choose from and a guided sequence of filling up the resume. My only comment is that the downloaded format of the resume is not compatible on MS Word and PDF and looks weird (small fonts, indentations and spacing messed up) when I try to convert or copy the resume.

Date of experience: January 5, 2025
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Mezzy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain