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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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1 review
0 helpful votes
Follow Christina T.
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No
September 28, 2023

No i didn t not get any resume and i do not like your service

Date of experience: August 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Christina,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely,

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Jessica N.
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False advertising, the website boasts free CV and then when you're done they trick you into paying. Horrible and unethical.

Date of experience: August 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jessica,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

TW
1 review
0 helpful votes
Follow Trista I.
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Very good
August 29, 2023

Very good, the format is easy to fill in, and there are suggested description methods, making it easy for users to operate.

Date of experience: August 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Trista,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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Be honest about if you have to pay or not.It would save a hope time..

Date of experience: August 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Gerda,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

ResumeCoach.com Team

Croatia
1 review
0 helpful votes
Follow DARIO S.
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They charge me 27€ even I told them that I don't need...
September 28, 2023
Updated review

They charge me 27€ even I told them that I don't need anything else from them…

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Dario,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

ResumeCoach.com Team


ALL GREAT...
August 15, 2023
Previous review

ALL GREAT...

Date of experience: August 15, 2023
Thailand
1 review
0 helpful votes
Follow Tanvir P.
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Excellent
August 29, 2023

It was very helpful and prompt and recommend to all my friends and family to use this Resume coach

Date of experience: August 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

South Africa
1 review
0 helpful votes
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A good experience
August 29, 2023

Very easy to use and happy with the end product of my new resume

Date of experience: August 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

South Africa
1 review
0 helpful votes
Follow Kamo B W.
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I had the most amazing experience using ResumeCoach template, i sent my resume as soon as it finished downloading it, didn't even think twice about it.

Date of experience: August 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Kansas
1 review
0 helpful votes
Follow Sai Devansh U.
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Resume was Good!
August 28, 2023

Liked the output, easy to use. Customer Service isn't good at all.

Date of experience: August 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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StepsThe best part about it was the simplicity of the process without any complicated technicalities or confusing steps. It was incredibly easy to use, and the end result was fantastic. A big thank you to the entire team for their excellent work!

Date of experience: August 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jake,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

California
1 review
0 helpful votes
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Assistance!I am delighted with how effortless and user-friendly the resume building process was with your platform. It provided exactly what I was looking for. The support team was exceptional, especially Cindy. Thank you all for your excellent assistance!

Date of experience: August 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Mitchell,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service agent Cindy, and we'll be sure to share your feedback with them. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We're honored that you chose ResumeCoach to assist you in enhancing your resume. We look forward to serving you again in the future and helping you achieve your career goals.

We wish you an amazing week and thank you again for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Mozambique
1 review
0 helpful votes
Follow Málica K.
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There is limited guidance features to add to the CV and you should mention that there is a charge prior to commencing the cv preparation

Date of experience: August 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

Switzerland
1 review
0 helpful votes
Follow Gyalten P.
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It says free CV and of course when one is complete then surprise...! You need to pay to get it!

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Gyalten,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

ResumeCoach.com Team

Turkiye
1 review
0 helpful votes
Follow Eren N.
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Short but efficient journey
September 27, 2023

AI doesn't work the way I tought it would. Other than that it was a nice experience.

Date of experience: August 27, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hey Eren!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Shaun F.
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A simple, intuitive and complete tool. I am extremely pleased with the outstanding customer service provided.A big thank you to the entire team!

Date of experience: August 27, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Shaun,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Nathan A.
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Very practical way to use the default templates provided. Spectacular support team, which were always ready to help

Date of experience: August 27, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Nathan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Germany
1 review
0 helpful votes
Follow Julija K.
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I needed resume for my city to find work.At first I tried one app and there appeared problems because there is a word limit. But when I tried ResumeCoach,everything was perfect and I did more than I ever expected!)) Super! Its the Best programm for own CV. I am very happy! And Iam sure with such CV I will find good Job!

Date of experience: August 27, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Julija,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Mexico
1 review
0 helpful votes
Follow Fabian Y.
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Bad due to payment issues with double charges within the same month

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Fabian,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely,

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Shannon J.
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I had an unforgettable experience
August 26, 2023

I had an unforgettable experience it is all very nice and you have many options I recommend it. Thank you for your patience cindy

Date of experience: August 26, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Shannon,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service agent Cindy, and we'll be sure to share your feedback with them. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We're honored that you chose ResumeCoach to assist you in enhancing your resume. We look forward to serving you again in the future and helping you achieve your career goals.

We wish you an amazing week and thank you again for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Qatar
1 review
0 helpful votes
Follow IDREES L.
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I have good experience with the resume coach am very happy to finish my work very soon with accurate

Date of experience: August 26, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain