Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Wonderful program to learn how to put a resume together!
This feedback will be published on ResumeCoach's Sitejabber review page to help future customers make better decisions. Please be respectful and follow the review guidelines.
Dear Alex,
We are sorry to hear that you had a negative experience with our service.
From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.
In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing [email protected]
Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.
Thank you for considering our request and we hope to hear from you soon.
Sincerely, Carol
ResumeCoach.com Team
Honestly didn't think a template would make a difference, but I stand corrected. Got two callbacks already thanks to ResumeCoach
Hello Wilma,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
Everything was super simple and laid out where all I had to do was take my last resume and copy it over. Really liked the format options
Hello Michael,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
I was looking into upgrading my resume from the standard Europass form, and RC was a great way to do so! Wherever I found myself stuck our out of idea what to write, their AI helped me choose the right words to express myself. I'd recommend them for your next resume upgrade.
Hello Mirnesa,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
Great for create your resume with variable options :)
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
Precise, simple and very fast. I love the edits and configurations
Hello,
Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.
We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.
We hope you have an amazing week and thank you again for choosing ResumeCoach!
Best regards, Carol
ResumeCoach.com Team
This experience has been misleading.
I created my resume with ease, it does not allow me to download it without creating an account and paying $2.45.
There was NO sign of having to pay throughout the entire process, until the page asking for payment details. The payment was then taken from my account, but read that there was an error on screen which again DID NOT allow me to download the resume.
After paying AGAIN, I was given the opportunity to log in to download.
I attempted to call them and the number said they're experiencing issues, and to email. There is a chat option that I tried to use, and that stated they are closed and cannot assist me. EVEN THOUGH they advertise customer support 7 days a week. SMH.
Disappointing.
Hello Keyon,
Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.
Best regards, Carol
ResumeCoach.com Team
I was able to generate my resume from scratch, step by step in a professional manner.
With the help of AI,I managed to come up with achievements and key skills that are aligned with my occupation.
The final design was awesome and would encourage every serious professional to use ResumeCoach to revamp their Resume.
Hello Abubakar,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Carol
ResumeCoach.com Team
My man Noah, i hope they pay you a good wage, remember, the boss makes a dollar, i make a dime, that's why i $#*! on company time
Hello Dimitrios,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
Good work and well arranged as opposed to the original.
Dear Lennie,
Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.
We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.
We hope you have an amazing week and thank you again for choosing ResumeCoach!
Best regards, Carol
ResumeCoach.com Team
I love how easy and simple it is to use and maintain. I am very happy with how the CV turned out.
Thank you very much
Hello Zedd,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
Keep up the fantastic work, Noah! Your passion for delivering exceptional service does not go unnoticed.
Dear Besmir,
Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.
We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.
We hope you have an amazing week and thank you again for choosing ResumeCoach!
Best regards, Carol
ResumeCoach.com Team
Great help on a last minute requirement for a resume! I was traveling internationally and had no access to my current resume. This program was a lifesaver.
Hello Lisa,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
I love the variety of templates on ResumeCoach; I found the perfect design for my professional profile effortlessly.
Hello Sherry,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
I hope you can help me leave here. I hired a lawyer and I was unable to do anything. I hope you can help me.
Hello Mohammed,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
My experience was quick and easy! Absolutely love the AI feature as well.
Hello Briana,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
Easy to complete and very straight through 5/5 for sure!
Hello Preston,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
Easy to use, great choice of templates and easy to edit.
Looks very professional.
Hello Hallie,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
A minha experiencia foi muito boa, espero usar mais vezes sempre que for necessário.
Olá Manuel,
Muito obrigado por dedicar algum tempo para nos deixar um comentário. Estamos muito satisfeitos por saber que teve uma experiência positiva com os nossos serviços de elaboração de currículos.
Na ResumeCoach, sempre nos esforçamos para fornecer aos nossos clientes um serviço e suporte da mais alta qualidade. É maravilhoso saber que os nossos esforços estão a dar frutos e que fomos capazes de o ajudar a criar um currículo profissional e eficaz.
Se houver mais alguma coisa que possamos fazer para o ajudar, não hesite em contactar-nos. Estamos sempre aqui para ajudar e agradecemos o seu feedback.
Mais uma vez, obrigado pelas suas palavras amáveis e por ter escolhido a ResumeCoach!
Com os melhores cumprimentos, Carol
Equipa do ResumeCoach.com
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


Hello Anyssa,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team