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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Arizona
1 review
0 helpful votes
Follow Benjamin X.
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Do not advertise free if you're going to charge someone anyways.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Benjamin,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Becky

ResumeCoach.com Team

Saudi Arabia
1 review
0 helpful votes
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Thank you
January 26, 2024

Really appreciate it really easy to create CV within short time

Date of experience: January 26, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team

Alabama
1 review
0 helpful votes
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Decent builder, but not being up front and advertising as free to "suck you in" then making you pay to save is completely parasitic. They aren't the only ones who do this, unfortunately it seems to be the norm. I bought it. Why do I only get 14 days access? It's mine now; I paid for it and want full access until I'm lying in my casket. Not satisfied in the least bit with this service.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Michael,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via [email protected] to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Becky

ResumeCoach.com Team

Switzerland
1 review
0 helpful votes
Follow Jonathan F.
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Add more templates
February 2, 2024

Very good, but you should give people options to login

Date of experience: January 26, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hey Jonathan!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Sara

ResumeCoach.com Team

California
1 review
1 helpful vote
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You guys have free resume advertised and obviously it isnt free. Thats not cool at all. I thought bait and switch was illegal?

Date of experience: January 25, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Breanna,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Sara

ResumeCoach.com Team

Switzerland
1 review
0 helpful votes
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Thanks for the great tool
January 26, 2024

Thanks for the great tool. Need you help to fit the CV onto 2 pages

Date of experience: January 25, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Richard,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Kansas
1 review
0 helpful votes
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Thank you!
January 25, 2024

Very Helpful. The different templates were very easy to use.

Date of experience: January 25, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Alex,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Hi noah just wanted to say thanks for any help given cuz im terrible with the written word so its nice to have someone in my corner who is.

Date of experience: January 25, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Ayo,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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..
January 25, 2024

All good thank you maybe more design options to have would be great

Date of experience: January 25, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Yuliya,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
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MIND CALMING
January 25, 2024

My experience was smooth, user friendly and excellent.

Date of experience: January 25, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Rhea,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Indiana
1 review
0 helpful votes
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Greatest innovation this year
January 25, 2024

Top notch, AI coming a long way & I love it really helped building my resume seem alot less intimidating, was like having someone there help you out

Date of experience: January 25, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Collin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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I don't need those any more
January 25, 2024

I don't need this any more can u stop charging me I unSubscribe last week yous keep pulling it out

Date of experience: January 25, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Jonathan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Erin

ResumeCoach.com Team

Greece
1 review
0 helpful votes
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I was looking for online templates until i found Resume Coach. Will definately use again if and whenever necessary!

Date of experience: January 25, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Cleo,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Erin

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
Follow Jamecia H.
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Resume
January 25, 2024

I had no major inquiries. All went well. I Thankyou for your service provided

Date of experience: January 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Jamecia,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Colorado
2 reviews
0 helpful votes
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It was smooth and affordable.
January 25, 2024

Super easy to add my own information and use AI to make it sound even better.

Date of experience: January 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Tracie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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Great!
January 24, 2024

Great! Helped me a lot to create a CV. Would just be nice to have to summarise different jobs under the same company name.

Date of experience: January 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Lizzie.

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Yurbelys Q.
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Excellent
January 24, 2024

Excellent system, very helpful and easy to understand and follow

Date of experience: January 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Yurbelys,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Estonia
1 review
0 helpful votes
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Amazing website
January 24, 2024

Resume site is a real lifesaver for those aiming to stand out in the job market. The intuitive interface and templates make the resume creation process easy, while insightful articles help understand market demands. Flexibility to adapt to various positions and easy distribution across platforms are excellent bonuses. I recommend it to everyone seeking professional success!

Date of experience: January 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Nikita,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Israel
1 review
0 helpful votes
Follow Shiri Q.
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Easy going to sad the 14 day notice escaped to
Spam mail and I was charged with 29.00 and no response from customer service trying to cancel.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hey Shiri!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Lizzie.

ResumeCoach.com Team

Portugal
1 review
0 helpful votes
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No Fuss Cover Letters
January 24, 2024

Liked how there's no fuss in getting a cover letter done here. It's quick and the results are solid. Would use it again!

Date of experience: January 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Tom,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain