Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeCoach

ResumeCoach

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ResumeCoach?
grey stargrey stargrey stargrey stargrey star

ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
352
This company does not typically respond to reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Natasha W.
Unfollow Natasha W.
Share Review
Report Review

Awesome job!
May 10, 2024

Awesome job! This was very user friendly. It took me less than 30 minutes. I absolutely love it.

Date of experience: April 29, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Natasha,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Erin

ResumeCoach.com Team

Missouri
1 review
0 helpful votes
Follow Brian Z.
Unfollow Brian Z.
Share Review
Report Review

Don't lead on that the resume is free then charge for it. This is a misleading practice to spend time and then be charged.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 29, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Brian,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Erin

ResumeCoach.com Team

Minnesota
1 review
0 helpful votes
Follow Dionne T.
Unfollow Dionne T.
Share Review
Report Review

Very easy to format
May 9, 2024

I loved the way my resume looked. The options were very professional

Date of experience: April 29, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Dionne,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Erin

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
Follow Morgan X.
Unfollow Morgan X.
Share Review
Report Review

Amazing
May 9, 2024

Great job! Thanking you so much. I am so happy I chose to work with you.

Date of experience: April 29, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Morgan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

India
1 review
0 helpful votes
Follow Sharik T.
Unfollow Sharik T.
Share Review
Report Review

Great and easy service. It was user friendly and i was able to generate my CV in my format i wanted in less than 15minutes. Thank you so much!

Date of experience: April 29, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Sharik,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Oman
1 review
0 helpful votes
Follow Pradeep R.
Unfollow Pradeep R.
Share Review
Report Review

To be honest I need more support in my resume to highlight more on my experiences in the healthcare or hospital administration and operation and in pharma industries, Can you please help me as I am very much interested in getting into hospital administration or in pharma industries

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 29, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Pradeep,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Lelie

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
Follow Jared P.
Unfollow Jared P.
Share Review
Report Review

Review
May 9, 2024

Pretty good! DId not have much of a hard time but would like a few more bolder colors on some of the other templates. Or gradients!

Date of experience: April 28, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Jared,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Texas
1 review
0 helpful votes
Follow Noel G.
Unfollow Noel G.
Share Review
Report Review

Awesome and very useful tool
May 9, 2024

Awesome and very useful tool. Thanks so much. I'm so happy with my Resume.

Date of experience: April 28, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Noel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Canada
1 review
0 helpful votes
Follow Kane E.
Unfollow Kane E.
Share Review
Report Review

What out for extra charges
May 8, 2024

I don't like how I'm being charged every month for a subscription. I don't recall reading anything about it and now my credit card has been charged $41 CAD the last two months

Date of experience: April 28, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Kane,

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Anne

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
Follow Kelsi O.
Unfollow Kelsi O.
Share Review
Report Review

Can't save the resume. I had to screenshot it and edit the picture to be able to actually have it saved. Either way I tried to save it, there was no sign of my resume on my phone. I'm probably done using this.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 28, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Kelsi,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Lelie

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Curriculum T.
Unfollow Curriculum T.
Share Review
Report Review

Good templates
May 8, 2024

Overall easy and fast experience when creating the cv

Date of experience: April 28, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Alabama
2 reviews
0 helpful votes
Follow Dondraus R.
Unfollow Dondraus R.
Share Review
Report Review

Great product
May 8, 2024

Great product is a great tool to use while making a resume

Date of experience: April 27, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Anthony B.
Unfollow Anthony B.
Share Review
Report Review

Awesome
May 8, 2024

Great easy to use great resume builder very professional and clean

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 27, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Anthony!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Lelie

ResumeCoach.com Team

Texas
2 reviews
0 helpful votes
Follow Ronald K.
Unfollow Ronald K.
Share Review
Report Review

Easy Setup
May 8, 2024

My experience was easy you put your job title in and let AI do the rest.

Date of experience: April 27, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Ronald,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Greece
1 review
0 helpful votes
Follow PANAGIOTIS N.
Unfollow PANAGIOTIS N.
Share Review
Report Review

Professionals!
May 7, 2024

Absolutely fantastic! They helped me build a modern CV with a refreshed look and I gotta say I like it a lot!

Date of experience: April 27, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thailand
1 review
0 helpful votes
Follow Ratchadaporn Y.
Unfollow Ratchadaporn Y.
Share Review
Report Review

Awesome 🌟
May 7, 2024

Awesome! I like this apps simple easy to use and classy template.

Date of experience: April 27, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

New York
1 review
0 helpful votes
Follow Amjad Z.
Unfollow Amjad Z.
Share Review
Report Review

Very professional
May 7, 2024

Great site, easy to navigate. I really like it. Different resume outline to choose from. Uploading tmy picture was a. Bit of a challenge but overall excellent job

Date of experience: April 26, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Amjad,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thailand
1 review
0 helpful votes
Follow Yar Z.
Unfollow Yar Z.
Share Review
Report Review

Why is it cutting from my credit card?
May 7, 2024
Updated review

I finished already using it
It has been cutting from my card since last month also this month
Please do not cut my balance anymore

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 26, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Yar,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Sara

ResumeCoach.com Team


Good and fast
March 25, 2024
Previous review

Good and fast

Date of experience: March 14, 2024
Iraq
1 review
0 helpful votes
Follow Anwar Z.
Unfollow Anwar Z.
Share Review
Report Review

Nice
May 7, 2024

Good experience nice templates make some free templates

Date of experience: April 26, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Anwar,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
Follow Jennifer O.
Unfollow Jennifer O.
Share Review
Report Review

Served its purpose
May 7, 2024

Useful application and served its purpose. Worth the $3 that I spent.

Date of experience: April 26, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Jennifer,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain