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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Oregon
2 reviews
0 helpful votes
Follow Natalie Q.
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It was really helpful
May 15, 2024

I love all the details that help. It really breaks it down and you have so many choices. The only down part was it came off as free, and then after going through all that time and finishing the resume; it asked for money. I just think you should know from the beginning.

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Natalie,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Anne

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Only half of my resume downloaded
May 15, 2024
Updated review

After turning in the resume to my job; I realized that only 1 page downloaded missing all the relevant job experience pertaining to the position I was applying for. They have already gotten back to me with a no hire. This experience sucked. I wont use your service in the future.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Matthew,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Lelie

ResumeCoach.com Team


You are asking me what I think and I have not seen the finished resume yet. I am not sure what my opinion is until after i see what you have done for me.

Date of experience: April 29, 2024
Texas
1 review
0 helpful votes
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It was nice to be able to just put together a nice simple but efficient resume. They provide automatic descriptions of jobs so you don't have to think about it. Made very simple and professional.

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Devon,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Alaska
1 review
0 helpful votes
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Excellent
May 14, 2024

I needed to write a resume graduate school and this was a great way to get it done.

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello John,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
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Totaly Satisfyd
May 14, 2024

Man, choosin' was tough with all them options, lol custumer service rocked, helped me big time! Thanksss

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Julia,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
Follow Amber Q.
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I was procrastinating beginning my resume because there were a lot of things I had to change and add to it. This app did everything for me so I saved so much time and ended up with a beautiful resume! Thanks so much!

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Amber,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Indiana
1 review
0 helpful votes
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The short time spent on this site has been a great experience, I am glad I found you.

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Anastacio,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Washington
1 review
0 helpful votes
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The templates are great and the editing tools are easy to use

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Marc,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Texas
1 review
0 helpful votes
Follow Keianne U.
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So easy to make a professional resume. Looks great as well

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Keianne,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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I thought this was going to take me hours to finish... Took under 30 minutes!

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Patrick,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

California
1 review
0 helpful votes
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It's ridiculous that you make it sound free and then have to pay for it. Shame on you.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Lelie

ResumeCoach.com Team

Israel
1 review
0 helpful votes
Follow אהוד M.
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יש
May 14, 2024

מעולה ממש אהבתי ימלצצרטצטמקטמקצקוצקטמטצוקצקמקטטצקאיץ

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

שלום,

תודה רבה שנתת לנו 5 כוכבים! אנו שמחים לשמוע שהייתה לך חוויה חיובית עם שירותי בניית קורות החיים שלנו ואנו שמחים לעזור לך בחיפוש העבודה שלך.

שוב תודה לך על המילים החמות ועל הבחירה ב-Resumecoach. אנו מאחלים לך כל טוב בפרויקטים המקצועיים שלך!

בברכה, Anne

צוות ResumeCoach.com

PS
1 review
0 helpful votes
Follow Abd D.
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Great resumes designs, it's really helpful, I'll come back here after updating my resume again

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Easy, helpful and honest
May 14, 2024

This didn't take me long at all, had plenty of helpful tools and at the end was not a crazy price or a water mark to get it. Definitely worth this one

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ashleigh,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Qatar
1 review
0 helpful votes
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Horrible! They deduct my money in my account without permission. Please return my money!

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Wella,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lelie

ResumeCoach.com Team

Hong Kong
1 review
0 helpful votes
Follow TINGTING K.
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The templates are very useful, but each time I download my CV. Sometimes the template showed as not the one I chose. No idea why this happened,

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Tennessee
1 review
0 helpful votes
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It was quick and easy. I thought it was free because that's what I google'd. You tricked me into paying $2.43 then after 14 days it increases.

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kevin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Switzerland
1 review
0 helpful votes
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Excellent software/app
May 14, 2024

Excellent software/app. Easy to use and great end product

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Rodric,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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Everything was perfect except that there's a line that need to be deleted and i was not able to (Experience text, handled VIP meetings for 'exclusive patients' that was the example and never came off)

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 3, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Mayra,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Lizzie.

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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Zdcv
May 13, 2024

******************************************312

Date of experience: May 3, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain