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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Switzerland
1 review
0 helpful votes
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Stunned features to build your professional Resume. It's highly recommend if you are looking to create a great impact on the way people might perceive ive you as a potential and future collaborator.

Date of experience: June 11, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello José,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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.
June 21, 2024

...

Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Hayat,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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Not able to cancel subscription
June 21, 2024

Every month you are charging me 29.95 euros. I am not seeing any options to cancel this subscription. Please cancel it. I do not want to use this.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Kiran,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to [email protected] so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Clara

ResumeCoach.com Team

Utah
1 review
0 helpful votes
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Hey Noah!
June 21, 2024

Hey Noah! Good Work Buddy! Only about 40 more years till retirement!

Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Kynlee,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Clara

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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The service and environment was wonderful. I would give the highest score given
It gives you a peace of mind.

Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Brianna,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

California
2 reviews
0 helpful votes
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Easy Peasy
June 21, 2024

You can upload your current resume so you don't have to spend an hour re-inventing the wheel. The only thing I wish you could do was reduced the line spacing because the page becomes unprintable just onto one sheet

Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Dolores,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Awesome!
June 20, 2024

Awesome! This was super easy to use and efficient! Thank you!

Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Mika,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Australia
1 review
0 helpful votes
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Resume
June 20, 2024

Quick, easy, professional. Took only minutes to bring all my info into the bot

Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ryan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

California
1 review
0 helpful votes
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Easy to use!
June 20, 2024

It was extremely easy to use to update my resume. Happy with the final draft.

Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Beth,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

California
1 review
0 helpful votes
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Not good, wouldn't recommend
June 20, 2024

After finishing my resume, I tried to print out 4 didn't copies and they all came out with extremely small font! Allowing no way to change the text

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Nathalie,

We are grateful for your valuable feedback.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Clara

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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I came here to warn others about this scam website, but unfortunately I see this is already commonplace with them.

Seriously, every second review online of resumecoach.com is about them scamming the customer in the same way - so I guess that this is 100% intentional.

I wish I could give a negative rating - seriously, they should be jailed.

I purchased a 14-day product for ~1 buck, back in April. A simple product
Great.
Now I see that I've been billed ~30 bucks since, every month!

All this without:
1. Sending me receipts, as required by law.
2. ever telling me about this "awsome service" I'm paying for:(

After contacting them they have the audacity to tell me that "every purchase agrees to the 'terms of service' of the site, which states that the billing is recurring for a crazy 30 bucks.

I mean, if I buy a kite on amazon for a dollar, so I agree to buying a car from them, just because it's stated in their "terms"?

Seriously, this is a SCAM.
STAY AWAY.

Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lizzie.

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Super helpful
June 20, 2024

This was super helpful for a grad school resume I hadn't updated for nearly a decade! Great templates and supports

Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Michelle,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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This website is truly a gift from goo I was so lost and had no clue how I was going to make a resume or even where to start this site was a perfect translator for my thoughts.I give it an a plus plus
Kelvin Polanco..

Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kelvin,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

New Mexico
1 review
0 helpful votes
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Good Review
June 20, 2024

It was a great experience. Easy to use. Very helpful, it has an easy template to follow. I really liked it.

Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Magarita,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

South Carolina
1 review
0 helpful votes
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I wish the cost was up front rather than waiting until the end to find out all the work I did with creating my new resume would be lost if I didn't buy into the program.

Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Lori!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]

Best regards, Anne

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
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User friendly and easy to navigate. Will continuously use it and will advise friends to do so.

Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Mayrecell,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Really really great tool for resumes really appreciate this tool

Date of experience: June 10, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Richard,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Qatar
1 review
0 helpful votes
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Ok it's easy to make resume while having details ready.it to me few minutes to complete it,and it's are wonderful place to make your resume

Date of experience: June 9, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Peterson,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Easy use
June 20, 2024

Easy use. I loved the AI help and the addition of other sections

Date of experience: June 9, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Taunya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

California
1 review
0 helpful votes
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Easy resume building
June 20, 2024

Easy way to build a great resume, was quick and easy to use. Recommend.

Date of experience: June 9, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sascha,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain