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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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New Jersey
1 review
0 helpful votes
Follow Sanjay M.
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Easy system to use and simple yet great looking templates!

Date of experience: June 15, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Sanjay,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Theresa V.
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One would think that the resume would be correctly formated but the resume is one long document not in 8.5 x 11 pages. It is a.pdf so easily editing it is not an option

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Theresa,

We appreciate you sharing your experience.

We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- Template: consider using a different template design that allows for more space for content.

If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Clara

ResumeCoach.com Team

Florida
1 review
0 helpful votes
Follow Katrina F.
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Overall I barely had any issues with anything, best of all I was straight to the point 🤣

Date of experience: June 15, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Katrina,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Washington
1 review
0 helpful votes
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RC took my resume up a notch
June 26, 2024

RC took my resume up several notches and made it look beyond awesome. I didn't especially love the AI descriptions, because they weren't specific enough to my liking. I had designed my original resume using Pages on my Mac with one of its recommended formats, but RC formatted my resume to stand out among the crowd.

Date of experience: June 15, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Christopher,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Mississippi
2 reviews
0 helpful votes
Follow Rakita V.
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Thank you!
June 26, 2024

Thank you! Thank You!Thank you! Thank You!Thank you! Thank You!Thank you! Thank You!Thank you! Thank You!

Date of experience: June 15, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Rakita,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Your website says it is a free downloadable and when I enter all my information then it requests a payment. Horrible

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Teresa,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Clara

ResumeCoach.com Team

Norway
1 review
0 helpful votes
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Very good site!
June 26, 2024

Very good site! Easy and simple to use with helper applications and many templates so you can choose what suits you!

Date of experience: June 15, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Christos,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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Excellent layout and resume style options. Great suggestions from Ai technology.

Date of experience: June 15, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Dear Mark,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Clara

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
Follow Brittney S.
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The templates are complete trash and look awful. I would not recommend this site! They don't do auto spell check. It doesn't recommend a lot of generated key points for skills or for job descriptions.

Date of experience: June 15, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hi Brittney,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Clara

ResumeCoach.com Team

Wisconsin
1 review
0 helpful votes
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Great experience!
June 25, 2024

It was very very great, very very very great, very very great.

Date of experience: June 15, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Cody,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Australia
1 review
0 helpful votes
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Very bad and continuously deducting money, very difficult to reach their customer care

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Pandiyarajan,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Clara

ResumeCoach.com Team

Colorado
2 reviews
0 helpful votes
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AI didn't work
June 25, 2024

I filled in my info but AI was no help so I ended up with the same info I already had it was a bit disappointing

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hey Jeffrey!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Sara

ResumeCoach.com Team

New Mexico
1 review
0 helpful votes
Follow Mikayla B.
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This was advertised as free then I was charged. This is ridiculous

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Mikayla,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Sara

ResumeCoach.com Team

California
1 review
0 helpful votes
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Easy and efficient from start to finish, with AI it was predicting what I was entering and was able to clean up my wording and it cut my time in half.

Date of experience: June 14, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Michael,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

New York
1 review
0 helpful votes
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You advertise as free then charge money. That's false advertising.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Christopher,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Sara

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
Follow Joe W.
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Great easy to useCollaborated with weld engineers to implement weld quality, weld testing and weld training

Date of experience: June 14, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Joe,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Virginia
1 review
0 helpful votes
Follow Darion S.
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Easy, intuitive, fast
June 24, 2024

Easy, intuitive, fast. Would highly recommend this program.

Date of experience: June 14, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Darion,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Dasith T.
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Great and very impressive feedback to build your resume. Will be using again.

Date of experience: June 14, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Dasith,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Wisconsin
1 review
0 helpful votes
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Helpful Builder
June 24, 2024

Really enjoyed this product and the ease of drafting a resume

Date of experience: June 14, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Melissa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Washington
1 review
0 helpful votes
Follow Tami W.
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I would have liked to have a variety on AI suggestions rather thean the same ones repeated.

Date of experience: June 14, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Tami,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Sara

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain