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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
Follow Kay W.
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Extremely useful.
July 8, 2024

Easy to use, wry helpful.

A bit annoyed with myself for forgetting to end the subscription before getting charged $30…

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kay,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Elle

ResumeCoach.com Team

Arkansas
2 reviews
0 helpful votes
Follow felix J.
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Great you guys did great I love you love you love you love you].

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Felix,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Australia
1 review
0 helpful votes
Follow Paula H.
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Document doesn't print properly! Says it's a FREE CV and cost me 0.95c to try and print the dodgy document

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Paula,

We are grateful for your valuable feedback.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Elle

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Hue K.
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Great tool to use for career building! Would definitely recommend.

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Hue,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Texas
1 review
0 helpful votes
Follow Rashaun C.
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Great
July 8, 2024

Fast and good it was very convenient and only cost 3$ bucks and dollars

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Rashaun,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Michigan
1 review
0 helpful votes
Follow Samatha C.
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I have no clue who Noah is from Customer Service.
This company promotes "free resume", it was not free. In fact I had to pay money to get my copy of a "free" resume. Although the amount charged is not much it is the principal we are talking of.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Samatha,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via [email protected]

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Elle

ResumeCoach.com Team

California
1 review
0 helpful votes
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Looks great!
July 7, 2024

Very easy with good selection of lines. It has been a long time since I did one.

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Janice,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

California
2 reviews
0 helpful votes
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Easy to use application
July 7, 2024

Easy to use application. Thanks so much guys.
I will be sure to tell my friends and family about
The ease of use and well worded phrases.

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ricc,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

California
1 review
0 helpful votes
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I love it!
July 7, 2024

Smooth and user friendly, i had an easy time recreating my resume

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sherika,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Texas
1 review
0 helpful votes
Follow Brian A.
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A bit tricky to learn at first but met my needs. Did not upload resume correctly and had to edit the populated fields. Good AI suggestions on job descriptions.

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Brian,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Lelie

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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The website was very helpful and had a Great experience. Thanks so much!

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Danna,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Michigan
1 review
0 helpful votes
Follow Makenna P.
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Thank youuu!
July 7, 2024

Thank youuu! Just what I needed. <3 This helped me save a lot of time when I'm trying to find a job quickly, and was worth what I spent.

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Makenna,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
Follow Christine C.
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THe AI suggestions were not helpful. There was aspace that couldn't be lessened in between the work experience. I couldn't delete the achievements section. There wasn't a final rating given to the entire resume.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Christine,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Lola

ResumeCoach.com Team

New York
1 review
0 helpful votes
Follow Olga C.
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Thanks
July 7, 2024

Awesome. I would like more of these kind of program... I really appreciate it!

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Olga,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Tennessee
1 review
0 helpful votes
Follow Djuna L.
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Thank you so much!
July 7, 2024

Thank you so much! Excellent job Noah! Will definitely share this with family and friends and let them know how simple this was.

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Djuna,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Eswatini
1 review
0 helpful votes
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Love it
July 7, 2024

Great work guys... this was super easy and enjoyable
I love it!

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Winile,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Malawi
1 review
0 helpful votes
Follow MWANAISHA L.
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I am not happy with what the resume team have done today. They have debited my account today the 27th of june 2024, in payment for the resume that I paid for on the 8th of June 2024 already. I paid already and got the resume on 8th of June 2024. Today the debited 29.95 usd for the resume worth 0.95 usd which was paid for. This is fraud. I want my money back please.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lelie

ResumeCoach.com Team

Maldives
1 review
0 helpful votes
Follow Mariyam V.
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Cool great excellent wow perfect amazing have good cv templates nad great effort and cool and cool cool cool cool

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Mariyam,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

NL
1 review
0 helpful votes
Follow Victoria I.
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Easy to use
July 7, 2024

Couple of minutes and you got your cv updated into a new template

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Victoria,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Japan
1 review
0 helpful votes
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User friendly!
July 7, 2024

Copy and paste with a lot of optional templates available on it.

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Alfredo,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain