On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to prepare, just downloaded the template and will make adjustments. I am excited to use this! It is saving me so much time!
I was very skeptical at first, but now im so happyand have had no problems creating my resume. I really hope i get the job.!
Hello Mariah,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Lizzie.
ResumeCoach.com Team
SO disappointing. How does your chat say you're closed but it's 3:47pm on a Tuesday? Very scamey. Won't be using after this third attempt to get a decent resume.
Dear Nadya,
We are sorry to hear that you had a negative experience with our service.
From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.
In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing [email protected]
Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.
Thank you for considering our request and we hope to hear from you soon.
Sincerely, Lizzie.
ResumeCoach.com Team
I want to be able to rearrange boxes and sections titles more easily
Hello Amy,
Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.
We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!
If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.
Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.
We hope to see you again!
Best regards, Lizzie.
ResumeCoach.com Team
Awesome service, this program helped me create a resume for one of my clients, empowering them to build confidence and earn for success
Hello Kyle,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lizzie.
ResumeCoach.com Team
Was able to complete it and it was fast. Very easy and straightforward
Hello Damien
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lizzie.
ResumeCoach.com Team
Excellent job! Very accurate and spot on. It was very helpful.
Hello Nathaniel,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lizzie.
ResumeCoach.com Team
Keep up the good work, thanks for your help, looking forward to using my new resume!
Hello Peter,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lizzie.
ResumeCoach.com Team
It was real easy to navigate once you start an account. Do not start with out opening an account like i did, because i lost all of the info that I typed and had to redo it all over,
Hello Panagiotis,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Lizzie.
ResumeCoach.com Team
!thank you very much. Very good standard and easy way to create resume
Hello ניקול ש,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Natti
ResumeCoach.com Team
Hello Karen,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Natti
ResumeCoach.com Team
The entire CV is in one page, that cannot be printed well and i have to edit it using a differerent software to make it into multiple pages
Hello Mohammed,
We are grateful for your valuable feedback.
Rest assured that we are working hard to improve our platform to make it even better.
We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.
To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.
If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/
Rest assured that we are working hard to improve our platform to make it even better.
Thank you for your understanding and we look forward to hearing back from you soon.
Sincerely, Natti
ResumeCoach.com Team
Made my resume look more professional. I dreaded writing it, but it was simple with Resume Coach.
Hello Ray,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Natti
ResumeCoach.com Team
Hello,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Natti
ResumeCoach.com Team
Its a decent site but pretty limited. You also have to be very detail oriented in that it will throw the examples in your experience or education areas if you dont watch carefully. I.e. The system used Louis Viton sales rep on my resume to show what they wanted in that section. I added my experience and when I went to download it, I noted that LV example was still in the experience section of my resume.
Hello Jennifer,
We are sorry that your experience with us was not 5 stars.
We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/
We look forward to your message.
All the best, Natti
ResumeCoach.com Team
I paid $2.45 for help with my resume but did not sign up for anything else and there is now a charge for $29.95 that I never subscribed to.
Hello Shirley,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Natti
ResumeCoach.com Team
It was great to have direction to compile a complete resume and have assistance with concise wording.
Hello Rhonda,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Natti
ResumeCoach.com Team
Hello Avery,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Natti
ResumeCoach.com Team
Hello Sidra,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Natti
ResumeCoach.com Team
Resume Coach assisted me with making a resume that has gotten me noticed by other companies within a week.
Hello Kimberly,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Natti
ResumeCoach.com Team
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tonya,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards,Lizzie.
ResumeCoach.com Team