Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeCoach

ResumeCoach

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ResumeCoach?
grey stargrey stargrey stargrey stargrey star

ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
352
This company does not typically respond to reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

TooBrbdbdbdve
August 8, 2024

Dbegevevrggrestefegevevevevevevevevfeffegecefecevegevececegrvrvrvrvrvrg

Date of experience: July 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Michael,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Texas
1 review
0 helpful votes
Follow Timothy U.
Unfollow Timothy U.
Share Review
Report Review

Nhfb fhhuihfrebfahfiorhfrnvbrejbfureanfurhfejrnfjuuerbt

Date of experience: July 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Timothy,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

South Africa
1 review
0 helpful votes
Follow Refilwe Z.
Unfollow Refilwe Z.
Share Review
Report Review

MashaAllah Alhamdulillah SubhanAllah AllahukAbar Shukraan to Allah

Date of experience: July 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
Follow Vanessa D.
Unfollow Vanessa D.
Share Review
Report Review

Alo of work
August 7, 2024

Way easy to use and had nice templates and good suggestion made my resume. Ice

Date of experience: July 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Vanessa,

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Lola

ResumeCoach.com Team

Texas
1 review
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

Very easy experience
August 7, 2024

Very easy experience. Got my resume done quickly and easily.

Date of experience: July 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Michael,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Arkansas
1 review
0 helpful votes
Follow Julia Q.
Unfollow Julia Q.
Share Review
Report Review

You kick $#*! noah
August 7, 2024

You kick $#*! noah. Keep up the good work. I hope your work day just flies by.

Date of experience: July 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Julia,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
Follow FELECIA B.
Unfollow FELECIA B.
Share Review
Report Review

100% Satisfaction
August 7, 2024

I came across this tooling my Google search for assistance with doing a resume. The AI assistance in this tool was absolutely amazing. I now have a resume I am proud of.

Date of experience: July 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Felecia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

AE
1 review
0 helpful votes
Follow Olga P.
Unfollow Olga P.
Share Review
Report Review

There was no information that paymet is compulsory or how to cancel it if needed. Need to look for this information now after completing my CV and the paymet

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Olga!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search.

To assist you as fast as possible, we'll need you to contact us directly to [email protected] so we can process your petition.

Best regards, Amy

ResumeCoach.com Team

Israel
1 review
0 helpful votes
Follow נופר S.
Unfollow נופר S.
Share Review
Report Review

I only bought a one resume that costs 0.95$ and you charged me a week later 29$ from my bank acount

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Amy

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
Follow Storm U.
Unfollow Storm U.
Share Review
Report Review

Simple and easy
August 7, 2024

Super easy to use and follow. The template options were great too. The AI generator was helpful as well for someone who's never written a resume before. The only thing I don't like is finishing the entire thing and THEN being asked to pay for it. I would've preferred being told that information at the beginning.

Date of experience: July 28, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lily

ResumeCoach Team

Hong Kong
1 review
0 helpful votes
Follow GLORY E.
Unfollow GLORY E.
Share Review
Report Review

Perfect website for job seekers who wish to write cv to win new jobs

Date of experience: July 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Glory,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Nevada
1 review
0 helpful votes
Follow Scott Y.
Unfollow Scott Y.
Share Review
Report Review

The AI suggestions were top-notch and helped give my resume a much-needed boost in quality!

Date of experience: July 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Scott,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Qatar
1 review
0 helpful votes
Follow Fayaz T.
Unfollow Fayaz T.
Share Review
Report Review

I got scammed by your website
August 7, 2024

I have used my credit card to pay the mount and download the CV, Now somebody is using my credit card to pay there CVs payment i have lost 30$ USD since now

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Fayaz,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing [email protected]

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Lily

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
Follow Ashley S.
Unfollow Ashley S.
Share Review
Report Review

Quick and Effective
August 7, 2024

This process was very easy and fast, I truly appreciate the straight forwardness along with the AI generator for help!

Date of experience: July 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ashley,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Georgia
2 reviews
0 helpful votes
Follow Sarah E.
Unfollow Sarah E.
Share Review
Report Review

Easy to use
August 6, 2024

Easy to use. Loved it and would totally recommend to anyone who just needs some help getting started. Bottom line - resume writing DOES NOT have to be intimidating!

Date of experience: July 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sarah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

New York
1 review
0 helpful votes
Follow Bahriddin I.
Unfollow Bahriddin I.
Share Review
Report Review

Best of the best, and I loved it, it was easy payment everything great thank you

Date of experience: July 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Bahriddin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

South Carolina
1 review
0 helpful votes
Follow Shawnna V.
Unfollow Shawnna V.
Share Review
Report Review

Thank You!
August 6, 2024

Thank You! Great service. Easy to work with and make adjustments as necessary.

Date of experience: July 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Shawnna,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lily

ResumeCoach.com Team

Illinois
2 reviews
0 helpful votes
Follow Selena D.
Unfollow Selena D.
Share Review
Report Review

False advertisement
August 6, 2024

False advertisement. I was lured in under the guise of free CV tool and was tricked into paying after spending an hour crafting my resume. Helpful, but deceiving.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Selena,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via [email protected]

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Lily

ResumeCoach.com Team

AE
1 review
0 helpful votes
Follow Zahra Y.
Unfollow Zahra Y.
Share Review
Report Review

I love the application, its very easy to edit and create the resumes

Date of experience: July 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Zahra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Indiana
1 review
0 helpful votes
Follow Zachary A.
Unfollow Zachary A.
Share Review
Report Review

The templates and the ability to copy and paste your previous resume into it is super helpful. The template will have issues with formatting and sometimes it will leave out information you may have previously had. The one issue I had was that I received a 30 dollar charge recently even though I completed my resume well over a month ago.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Zachary!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]

Best regards, Lily

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain