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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Indiana
1 review
0 helpful votes
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ResumeCoach Pros & Cons
August 9, 2024

Prose: 1) Easy to use. 2) love the library of duty descriptions you can add with just a title. 3)there are a variety of templates to choose from. 3) there is a cover letter draft/template that requires very little modification to complete.

Cons: 1) you can't drag and drop to move sections around. I personally like certifications before work history, but it's listed last - I would love to be able to drag it to place above work history or place on the left, under skills.

2) The formatting had some odd spacing on some of the layouts. I was ably to remove the text where odd and add back in, which fixed issue.

3) you can only download in pdf format. Would like to have a Word option as well. My Perfect Resume AI allows both options.

4) and this was the biggest issue. When I applied for jobs with my resume and chose the autofill option for my application, only the date fields copied over correctly. Everything else (Name, Job Title, Duties, Education, etc.) copied over bogus data or the wrong section.

Date of experience: July 30, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Amanda,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Great online resume company they are quick and easy to use only issue is it's not free as advertised

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jesus,

Thank you for leaving this valuable feedback.

We understand your frustration with the payment process, and we'd like to apologize for any inconvenience this has caused you. If you are still having trouble with your payment, please reach out to our Customer Care team directly at [email protected] and they will be more than happy to assist you.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search.

Thank you for choosing ResumeCoach and we hope we can continue to assist you in your career endeavors.

Best regards, Anne

ResumeCoach.com Team

Greece
1 review
0 helpful votes
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It is advertised as a free service after you spend all this time to create the cv it ends is not a free service. This practice is dishonest

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Dionysios,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Anne

ResumeCoach.com Team

California
1 review
0 helpful votes
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Does not inform of price till end, you leave people with little information until they have already spent all this time creating a resume then making them pay otherwise forcing them to start the whole process over. You pay for you name look-up to pop up when looking up "free resume builder" to give off the illusion that it is truly free when it is anything but that.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Brett,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Lelie

ResumeCoach.com Team

Louisiana
1 review
0 helpful votes
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Process was easy and simple, Templates were useful, functional, and dynamic

Date of experience: July 30, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jude,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Panama
1 review
0 helpful votes
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It was very useful and easy to use
August 9, 2024

Getting the resume was a good experience, only issue is that I am trying not to cancel my suscription due to monthly fee, I have not been able to. I do not have my password and I am unable to get it reset.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Alejandro,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you need to get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/

Warm regards, Lelie

ResumeCoach Team

Florida
1 review
0 helpful votes
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August 9, 2024

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Date of experience: July 30, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Yudeysi,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Easy to use. Great interface.
August 9, 2024

Easy to use. Great interface. Very professional looking. Looking forward to getting some calls back.

Date of experience: July 30, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Todd,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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I love resume coach i love how i was able to do a resume in about 20 mins ill be using this site now on to make my resumes! I will be recommending this site to all my friends that's looking to fix their resume.

Date of experience: July 30, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jazmine,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

South Africa
1 review
0 helpful votes
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Great help setting up CV's
August 9, 2024

There is a catch after you paid the 1dollar for your CV only than will you see the amount increase for your monthly subscription fee. I personally feel this is wrong.

Date of experience: July 30, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Denisia!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]

Best regards, Lelie

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Sir, you are a God sent to people like myself. This may help me to achieve things I've never been able to achieve. Thank u

Date of experience: July 30, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jerry,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Malta
1 review
0 helpful votes
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Ok for creating a resume on this site. Easy and cheap we can utilize it..

Date of experience: July 30, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Umar,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Minnesota
1 review
0 helpful votes
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Great Website Resume Builder!
August 9, 2024

Great Website Resume Builder! I really Recommend starting here.

Date of experience: July 29, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Julian,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Minnesota
1 review
0 helpful votes
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Life saver
August 9, 2024

I was trying to format my resume and could not get anything to work in google docs to word so I researched other resources

Date of experience: July 29, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Elise,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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This was very useful
August 9, 2024

This was very useful. Just wished I could put sections where I wanted to.

Date of experience: July 29, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jontelle,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Clara

ResumeCoach.com Team

Tennessee
1 review
0 helpful votes
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Really organized and simple, very good.
I had no trouble understanding the app.

Date of experience: July 29, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Christopher,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clars

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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I am impressed thus far, and I look forward to seeing what this enhancement to my resume may bring.

Date of experience: July 29, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Charles,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Great job!
August 9, 2024

Great job! Appreciate you and all the help you provided

Date of experience: July 29, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sandra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Minnesota
1 review
0 helpful votes
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Super user-friendly
August 9, 2024

Very easy to use, helpful and good template selection. Pricing was very good, too.

Date of experience: July 29, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Julie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Oklahoma
1 review
0 helpful votes
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Thank you for the help
August 9, 2024

Thank you for the help. This made my resume building easier.

Date of experience: July 29, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Gina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain