On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Builder Reviews Summary
Resume Builder has a rating of 4.1 stars from 2,809 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Builder most frequently mention great experience, easy process and day access. Resume Builder ranks 13th among Resume sites.
We monitor reviews for authenticity
Resume Builder had building my resume quick and painless. Checkout was extremely easy
I looked up free resume builders or templates and found resume builder. It immediately prompts you to choose a template and insert all of your resume details
You get to see how it looks, it disables screenshots immediately, but are given the ability to save/download your resume in preferred format... Then you are redirected towards the plans and payment options I had already built the resume so did not feel like I had a choice, but luckily the 2-week option was do-able. I understand the developers and software team needs to get paid, but it was deceivingly free and that felt like a con or scam whereas I would have been happier to pay the small cost to use the program if they had been transparent upfront. Confusing how to save different versions of your resume on the web app, it seems to write over the last one I had and not sure where they are stored. Not sure if you need a different plan to keep different resumes on file but hopefully I can edit it once its downloaded on my computer. I just wish I could more easily see and save different templates once it is al filled out. Thanks
Hello,
Thank you for taking the time to share your feedback. We're pleased to know you found value in the resume-building process and that the two-week option met your needs. We apologize if the transition to the subscription step was not as clear as expected. While our platform is designed to allow users to build and preview their resumes before selecting a plan, we understand that expectations can vary, and we're always working to improve communication around this.
Regarding resume management, yes, users can save multiple resumes and switch between them at any time. If you’re experiencing any difficulty accessing or managing your documents, our support team will be happy to assist you.
Please feel free to contact us at [email protected] for help with this or any other questions. We appreciate your feedback and the opportunity to improve your experience.
Best regards,
Resume Builder Support Team
Just trying to see my resume... keep having to go through hoops to see it
Hello,
Your feedback is greatly appreciated, as it helps us identify and address any issues. We’d like to understand your experience better and provide the proper assistance. Please do not hesitate to contact us at [email protected], and make sure to include all your account information and the details of the situation so we can better assist you.
We are certainly committed to ensuring that you receive the excellent customer service we pride ourselves on.
I didn't know this was not free, it appeared to be free, so it feels like a bait and switch and now this site has all my edits hostage until I pay.
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced while navigating our website. We completely understand your concerns and would like to clarify how our service works.
Our platform offers two types of accounts: Basic Access (free of charge) and Full Access (paid).
The Basic Access option allows users to explore the resume builder and try out its main features before making a financial commitment. With this free account, you can create documents and test the platform’s functionality. However, downloads are limited to plain text versions, and premium features are not included.
The Full Access account, available for a small fee, unlocks additional tools such as the ability to print, email, and download your documents using our professionally designed, copyrighted templates. It also provides helpful job search resources like cover letter builders and interview tips. This subscription gives you 14 days of full access to these features. If not canceled within that time frame, it will automatically renew into a monthly plan to maintain uninterrupted access.
We’re committed to continuously enhancing our platform and delivering a smooth, transparent experience. Should you have any further questions or need assistance, please don’t hesitate to reach out to our customer support team.
Best regards,
Customer Service Team
I noticed you guys didn't bring up payment until the very end. Since the user can spend up to hours working on their resume, they'll be much more likely to try the discounted trial to get access to their finished PDF file rather than back out of it, and the price is low.
I bought it. Props to the fisherman.
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We understand that budgeting for a subscription can be challenging. While we offer our services through a subscription-based model, we are always trying to improve our offerings to provide the best value for our services, without disregarding our customers' needs. We will be happy to assist you, so please feel free to reach out to us at [email protected] to provide you with any special offerings available that could help make our service more affordable for you. Thank you for your feedback.
Best regards,
Customer Service Team.
You took money on my account but you did not send me my resume
Hello,
Thank you for taking the time to share your feedback. We sincerely apologize for any dissatisfaction or inconvenience you may have experienced.
We’d like to clarify that our service operates directly through our platform, where you can select the resume format that best suits your needs. You can edit your resume at any time and download it instantly.
If you have any suggestions or questions, please don't hesitate to contact us at [email protected]. We'll be happy to help you!
The AI generated content was very helpful. Helped me put into words the detail of the tasks I am responsible for.
Hello,
We’re grateful for your generous feedback in this review! We’re pleased that the AI generated content helped you articulate your thoughts clearly and meaningfully. Your feedback truly motivates us to keep delivering valuable support.
Not a free resume program. It sounds nice and sweet to get help finding a job until you get hit with a paywall.
Hello,
We sincerely apologize for any dissatisfaction that you may have experienced. We understand your concerns and would like to offer some clarification regarding how our platform operates. Our service works on a subscription basis, and these details are clearly presented before, during, and after the subscription purchase process to ensure transparency. Our platform is designed to offer users full access to all features during a 14-day paid trial period.
First, our platform offers two types of accounts: basic access (free) and full access (paid). The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription.
We also provide this information in the welcoming email sent after the purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. We’re always here to help.
Best regards,
Customer Service Team.
Cheap and helpful. Hopefully, the cancellation works so I don't get charged almost $24 once I get my resume.
Hello,
Thank you for taking the time to leave us a review and use our service.
We have located your account and confirmed that it has been canceled, no further charges will apply. You received an email confirmation about this information.
We appreciate your patience and understanding. Should you require any further assistance, please do not hesitate to contact us at [email protected]. We look forward to assisting you again in the future.
Thank you for your time,
Customer Service Team.
The site was very user friendly. Lots of options to choose from. Would recommend to anyone.
Hello,
We extend our sincere gratitude for your kind words and for choosing our service to assist you in your job search. We're glad that you found our platform easy to navigate and offered choices that suited your needs. Your recommendation is truly valued, best of luck in your job search!
Good place to build resume, lots of options for templates and they even help you with wording if you are like me and don't really have a lot of experience with grammar
Hello,
Thank you for sharing your delightful experience in this five-star review! It's satisfying to learn that our platform was able to assist you in creating a resume that reflected your personal style and assisted you with the challenge of effective wording. We truly appreciate your trust in our service and look forward to continuing to support you in your journey.
Said it was free and was not - said it was free and was not said it was free and was not said it was free and was not
Hello,
We sincerely apologize for any dissatisfaction that you may have experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
We continuously strive to improve our website and provide a seamless user experience. Should you need any assistance or have further questions, please don’t hesitate to reach out at [email protected]. We’re always here to help.
Best regards,
Customer Service Team.
I did not like the fact that it claimed free at the front. I would have paid anyhow but would have liked not feeling hustled. Otherwise it was a great service.
Hello,
Thank you for taking the time to share your feedback and use our service. We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. We would be happy to assist you.
Best regards,
Customer Service Team.
It was fine and easy to use but it said it was a free service and then it made me pay! This was misleading and disappointing.
Hello,
Thank you for taking the time to leave your feedback and use our service. We sincerely apologize for any dissatisfaction that you may have experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. We’re always here to help.
Best regards,
Customer Service Team.
Very easy to use, comprehensive and turned out great
Hello,
We appreciate you for your gracious words in this five-star review! It's wonderful to learn that our platform provided you with an easy and thorough experience, resulting to a successful outcome. Knowing that you came to us based on recommendations is incredibly rewarding. We look forward to continuing to support you in your professional journey!
You say its free but its not you lied and require payment before you give me my resume if i dont pay you hold my resume hostage
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
We continuously strive to improve our website and provide a seamless user experience. Should you need any assistance or have further questions, please don’t hesitate to reach out at [email protected]. We’re always here to help.
Best regards,
Customer Service Team.
Decent selection as far as templates and suggested responses however I feel like this service should be free.
Hello,
Thank you for your sincere feedback. It helps us improve a lot! We sincerely apologize for any confusion or frustration you may have experienced with our website. While we understand your concerns, we want to clarify that our service offers features beyond what is typically available through general AI tools, including professionally designed templates and tailored document optimization.
While we understand that free tools exist, our platform is designed to provide much more than basic assistance. We offer professionally designed resume and cover letter templates, AI-powered content suggestions tailored to specific roles and industries, formatting tools that ensure ATS compliance, and a user-friendly interface to help streamline and enhance the job application process.
Please don't hesitate to contact us if you need further assistance!
Love resume builder. Made my resume in minutes. Resume builder puts it into a format that looks proffesional.
Hello,
We're grateful for dedicating your time to leave us a feedback and a five-star rating! It's gratifying to see that our service has been of assistance in crafting a polished and professional resume quickly. Thank you for mentioning our convenient AI tool, ensuring your satisfaction is our top priority.
Quick and fast, no hidden agendas, know what I will need to pay
Hello,
Thank you for your wonderful remarks in this five-star review! It brings us joy to know that the clarity, transparency, and efficiency of our service aligned perfectly with your expectations. We're committed to provide the tools for career advancement.
Listing your website as "Free resume builder" and then having to pay two dollars and some cents to access your resume is incredibly scummy.
Hello,
We truly apologize for any confusion or inconvenience you may have encountered while using our website. We understand your concerns and would like to offer some clarification.
Our platform provides two types of accounts: Basic Access (free) and Full Access (paid).
The Basic Access account is intended to let users explore our resume builder and try out its core features before making a purchase. With this option, you're able to create documents and get a feel for the platform. However, please note that it only allows downloads in plain text format and does not include access to our premium tools and templates.
In contrast, the Full Access account—available for a small fee—unlocks additional benefits such as the ability to print, email, and download your documents using our professional, copyrighted templates. It also includes extra resources to support your job search, like cover letter tools and interview tips. This plan gives you 14 days of full access to make the most of these advanced features. If the subscription is not cancelled within that period, it automatically renews into a monthly plan to ensure continued access.
We're always working to improve our platform and make the experience as smooth and transparent as possible. If you have any further questions or need assistance, please don’t hesitate to contact our support team. We are here to help!
Best regards,
Customer Service Team
From the business
Create your resume with ResumeBuilder’s online resume builder!
We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your wonderful remarks in this five-star review! We're delighted to hear that the resume creation and checkout process was smooth. We aim to make the user experience as seamless as possible.