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Create your resume with ResumeBuilder’s online resume builder!
We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!
Resume Builder has a rating of 4.2 stars from 2,756 reviews, indicating that most customers are generally satisfied with their purchases. Resume Builder ranks 13th among Resume sites.
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Very good templates - with great options! I also like the AI Integrations that assist with proper wording
Hello,
Thank you for highlighting the helpfulness of our templates and AI features. We're delighted to hear they made it easier and more confident to craft your content. Your feedback inspires us to keep making powerful tools!
Built a quality resume in a short amount of time. Awesome.
Hello,
Thank you so much! We are thrilled to hear you’re happy with the resume and the quick turnaround, looking forward to supporting your career journey wherever it leads next.
Easy to use great functionality. I have used it before with great success
Hello,
Thank you for your wonderful feedback! We're thrilled to hear that you find our tools easy to use and effective, we look forward to continuing to support you on your career journey.
Pretty easy to use. Had a hard time navigating the menu to edit specific sections easily.
Hello,
Thank you for sharing your feedback! We're glad you found the tool easy to use overall and appreciate your note about the menu, we’re always looking for ways to improve, so your input really helps. We’re here to support you every step of the way!
Good platform. I wish i knew from the beginning that there was a charge. I would not have continued.
Hello,
We’re truly sorry to hear about your disappointment and we appreciate the opportunity to clarify how our service works. Our platform is structured to give users two options: a free basic account and a paid full access account.
The basic (free) access is meant to let users explore the builder, experiment with the tools, and create their documents without any upfront cost. However, downloads are limited to a plain text format and premium features are not included under this plan.
For users seeking the complete experience, the full access account is available for a small fee. This option unlocks all premium features, including the ability to download, print, or email documents using our professionally designed templates. The subscription begins with a 14-day access period, giving you the flexibility to fully use the service. If the account is not canceled within this timeframe, it automatically transitions into a monthly subscription.
We are always working to improve our platform so that it remains clear, efficient, and user-friendly. Should you need additional support or have any other concerns, please don’t hesitate to contact our customer service team—we’ll be glad to assist.
Best regards,
ResumeBuilder Customer Service Team.
Was not aware that it was a purchase, was advertised as a free service
Hello,
We’re truly sorry to hear about your disappointment and we appreciate the opportunity to clarify how our service works. Our platform is structured to give users two options: a free basic account and a paid full access account.
The basic (free) access is meant to let users explore the builder, experiment with the tools, and create their documents without any upfront cost. However, downloads are limited to a plain text format and premium features are not included under this plan.
For users seeking the complete experience, the full access account is available for a small fee. This option unlocks all premium features, including the ability to download, print, or email documents using our professionally designed templates. The subscription begins with a 14-day access period, giving you the flexibility to fully use the service. If the account is not canceled within this timeframe, it automatically transitions into a monthly subscription.
We are always working to improve our platform so that it remains clear, efficient, and user-friendly. Should you need additional support or have any other concerns, please don’t hesitate to contact our customer service team, we’ll be glad to assist.
Best regards,
ResumeBuilder Customer Service Team.
I searched FREE RESUME builder FREE not 3 dollars FREE its what i typed FREE is what was advertised. FREE is not what the resume was. Had the CHARGE not been hidden until i finished building the resume i wouldnt feel scammed, but the time spent building the resume is the scsm to get the 3 dollars
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic (free) access and full (paid) access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
ResumeBuilder Customer Service Team.
Tell me you have to pay upfront you $#*!s
Is this 50 chars yet?
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
ResumeBuilder Customer Service Team.
You guys advertised it as Free resume builder then ultimately made me pay at the very end after spending so much time building it. Very unhappy.
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic (free) access and full (paid) access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
ResumeBuilder Customer Service Team.
Amazing designs great for creating a resume that can help further advance.
Hello,
Thank you so much for your kind words! We're thrilled to hear our designs have helped you create a resume you're proud of and excited to use moving forward. Your feedback means a lot to us, and we look forward to supporting your career journey.
The website was not transparent about the subscription fees. I spent time creating my resume, only to find out at the end that i had to pay to download it. This should have been clearly stated upfront to avoid wasting users' time.
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic (free) access and full (paid) access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
ResumeBuilder Customer Service Team.
Everything was quick and easy. Thank you for assisting.
Hello,
Thank you so much, Richard! We're delighted to hear that everything went smoothly and appreciate your kind words. We look forward to supporting your continued success in the future.
Awesome resource. The ease of creating and editing a resume is incredible. The AI feature is helpful as well.
Hello,
Thank you for sharing your positive experience! We're delighted to know the tool is making résumé creation easy and the AI feature valuable for you. Looking forward to supporting you throughout your career journey.
Quick, helpful, Easy to use and fast and self explanatory it came up in a search and the price is reasonable. I will use it again i like the suggestions that it provided and the ability to choose different layout and styles
Hello,
Thank you for highlighting how easy and helpful the process was, and we’re thrilled that the customization options and suggestions worked well for you. We look forward to assisting you again whenever you need!
Quick and Simple way to complete my resume. The checkout was easy and the reminders are great!
Hello,
Thank you for sharing your positive experience! We're delighted to hear the process felt quick and simple and that our reminders helped keep things on track. Looking forward to supporting your career journey every step of the way!
Did not like the deceit of leaving one version of website to go to the same site under a different name
Hello,
Thank you for your comment. We’d like to understand your experience better and provide the proper assistance. Please reach out to us at [email protected].
We would greatly appreciate your detailed feedback, as it would help us identify and address any issues. We are certainly committed to ensuring that you receive the excellent customer service we pride ourselves on!
Thank you for your time,
Customer Service Team.
I feel angry. I spent hours building a resume to find out when I start downloading that I have to pay! You need to put your pricing UP FRONT! You come us as 'free' on Google search. Your 14 day rate is reasonable! No need to mislead us.
Hello,
We sincerely apologize for the negative experience you had with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
It would have been useful to know this was a paid service from the beginning.
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification on the matter. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continually strive to improve our website and provide a seamless user experience. If you have any questions or concerns, please don't hesitate to contact our support team. We'll be happy to help!
Best regards.
You had me with a completed resume and then start with a bunch of stuff that is not relevant to me wanting to work on my resume.
Hello,
We deeply regret your dissatisfaction with the document. Our team is committed to ensuring our users receive the best possible service, so please don't hesitate to contact us if you need any clarification or additional assistance. We will be happy to review your situation and provide the necessary support to ensure you receive the correct format for your document. We greatly appreciate your feedback, as it helps us identify and resolve any issues!
Best regards,
Customer Service Team.
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Hello,
We’re truly sorry to hear about your disappointment and we appreciate the opportunity to clarify how our service works. Our platform is structured to give users two options: a free basic account and a paid full access account.
The basic (free) access is meant to let users explore the builder, experiment with the tools, and create their documents without any upfront cost. However, downloads are limited to a plain text format and premium features are not included under this plan.
For users seeking the complete experience, the full access account is available for a small fee. This option unlocks all premium features, including the ability to download, print, or email documents using our professionally designed templates. The subscription begins with a 14-day access period, giving you the flexibility to fully use the service. If the account is not canceled within this timeframe, it automatically transitions into a monthly subscription.
We are always working to improve our platform so that it remains clear, efficient, and user-friendly. Should you need additional support or have any other concerns, please don’t hesitate to contact our customer service team, we’ll be glad to assist.
Best regards,
ResumeBuilder Customer Service Team.