Restaurant.comReviews 866

Scam. Someone need to to report them to BBB and we need to file class action against them. There were nothing that said 1 gift certificate per party per month until after you purchase and printed out. Not only you have to spend money to buy the coupon you have to use at least $35 to get your coupon to save you a couple of bucks. It's not saving it's a scheme to make you spend money you don't have. I'm sure restaurant owners are super upset about restaurant.com as well. The only winner is restaurant.com.

I have always had excellent experience with Restaurant.com! I use the certificates for special occasions with family and friends to help take a couple bucks off of the bill because they are well... considerable! Especially with the cost of fuel going up, which means food will too, I am certainly going to continue being a Restaurant.com customer! Like a few others have said, they always have deals available, personally I just used the promo code "dinner" which seems to be the best one that I can find right now in early April. I can get a $25 certificate for only $5, which I like! If anyone has problems with any coupon or coupon code, I have had no problem getting in touch with Restaurant.com customer service, when I am not calling during peak times; otherwise, just like with any other company, there is a short wait.

I've read the vast majority of comments regarding Restaurant.com and I wish to take exception with all of the commentators who felt that the discounts provided were inadequate or that they had been swindled. They seem to be incapable of comprehending just exactly what the website provides. They sell EXPOSURE and they sell it for a very nominal fee. Did the restauranteurs benefit from the exposure that the website generated? Evidently, people who would not otherwise have been aware of his restaurant's existence were introduced to it by Restaurant.com. They fulfilled their end of the bargain... no differently than an expensive billboard, an ad in a local newspaper, a radio spot or television commercial. What makes this form of advertisement superior to others is that the proceeds that would have been spent on a media blitz winds up in the pockets of consumers instead of marketeers, publishers and ad agencies. All of the "critics" need to simply recognize that! Ultimately, at the end of the campaign, some of those consumers will never return to the restaurant. Others WILL return if they had a delightful meal and/or felt completely appreciated by the merchant. I have NEVER returned to a restaurant that made me feel inferior for having taken advantage of their promotions, with or without a coupon. I have exchanged numerous certificates as a result of a merchant's indifference or reluctance to accept Restaurant.com's promotions. I had HUNDREDS of dining options, yet I elected to patronize their restaurant... based on their participation with a reputable website that has succeeded in offering value for my hard-earned dollar. The restaurants that overwhelm me with good service and extraordinary food will further benefit from my recommendations to my friends, acquaintances and associates... which is, by far, the most effective advertising a restauranteur could hope for.

Was told by a co-worker of the site so I thought I'd give it a shot. Bought a $25 coupon for $2 with the understanding that 1. Had to spend a minimun of $35,2. Had to pay a 18% gratuity, 3. I had to notify the restaurant of my intent to use the coupon before ordering...

Upon my arrival at the restaurant I was immediately told that I had to spend $50 vice $35 so instead of paying $12 for a $25 coupon I had to pay $40. Tack on the 18% gratuity for below standard service and I don't think the deal is as good as advertised.

Finally, I must point out that the owner of the restaurant went out of his way to say he felt that restaurant.com wasn't upfront about what he was signing up for and that he was cancelling his contract as soon as it expired.

There is no such thing as something too good to be true and this is website is a prime example.

Be very careful They do not show all the terms and conditions until after you have paid for and printed the coupons. The terms shown for the coupon were;

" Minimum purchase of $35.18% Gratuities added prior to discount. Valid for dinner only. Food ONLY. Present prior to ordering. Not valid for in-house promotions"

I decided to by two coupons and I advised my friend to do the same. The same message came up again just before I confirmed my purchase.

Then when I printed my coupon I saw for the first time these additional terms and conditions. " Only one coupon may be redeemed per party per month per restaurant even if the party is seated at separate tables and /or receives more that one check."

So three of the four coupons I purchase were useless. To me this is false advertising. I will be on the phone to them Monday morning. Watch out for these people.

I used Restaurant.com 'certificates' three times. First time, all was perfect and I didn't even meet the minimum. Second time, the food was awful and overpriced (i. E. no savings.) Third time, the creep at the counter tells me Restaurant.com just took their logo and started selling coupons without telling them. Yeah... sure. If they take your coupon and the food's good, that's fine. Don't expect that happen all or even MOST of the time.

One more thing, I love the boring schlemiels who sit there with a calculator and buy exactly $20 worth of food. I mean a lot of these restaurants are struggling as it. What losers.

Well - i have to say i have used restaurant.com for many years - recently - however - i was given the opportunity to understand how this works - bottom line - restaurants HATE RESTAURANT.COM -? Very strange - but they hate the process - the certs etc - DO NOT BUY CERTS FROM RESTAURANT.COM - someone has to take responsibility for the issues going on - BUT BEWARE - 60 - 80 % off is still a 40-20% ripoff - go ahead and buy the certificates - they are WORTHLESS - and only contribute to the owners of RESTAURANTS.COM - wherever they are Caymens I wonder? Call me - I will talk to anyone - *******618 - anyone else ready to post a working number - I guess not

I just used my coupon, but it was a bit of a hassle. The waitress didn't add our sodas to the bill so we didn't make the $35 minimum purchase. I had to talk to the manager and ask why non-alcoholic drinks were not included in the minimum price purchase and she fixed it for me. We all had lunch for $10.00 + $6 tip, so that was nice, but it was a bit of a pain. Has anyone else had a restaurant try to exlcude non-alcoholic drinks? DEFINITELY CALL THE RESTAURANT AHEAD OF TIME TO GET THIS STUFF WORKED OUT BEFORE YOU SHOW UP.

I have to agree with the majority of the posts here, and I also feel bad about the restaurant owner who voiced his views. I recently got one of these certificates, and before downloading, read everything, TWICE, but got something totally different when printed. I have no problem what so ever with paying a higher gratuity, that is if the coupon really is what it says. But when I am asked to spend 25, for 50, but now need to spend 100, it is blatantly a bad scam in my opinion. I wish I had seen this site before I did this, but learned a lesson the hard way, and am now smart enough not to be fooled again.

There is almost no point in getting these coupons, it's a complete con! I paid $15 for a $25 gift certificate, you can only use 1 gift certificate at a time, they add 20% gratuity before they apply the discount, and it's a minimum $50 purchase... so what did I save? Most people tip 15% gratuity... this website should be illegal, especially because they don't show you the "rules" until after it is purchased! I want a refund... a-holes!