Restaurant.comReviews 866

A scam. Got it as a gift certificate from one of the parents of the kids I care for, for Christmas. Called the restaurant today to make reservation and when we mentioned we have this gift certificate, they told us they do not accept it anymore. But there is not way to go back to the site to exchange for anything else. By looking at the reviews on this site, about Restaurant. BOMB, it looks like others have had similar experience.

No integrity! I spent $25 purchasing discount coupons for places that we frequent. They were the only places on the site that we were interested in. Imagine our surprise and dismay when we went to use them and none of the restaurants were participating! The one had big signs all over their doors stating they would not honor ANY restaurant.com issued coupons. I contacted restaurant.com asking for a refund. They wanted proof that the restaurants would not accept them, so I sent pictures of the signage on the doors as proof. After seeing the proof, they then said they would not give me my money back, but that I had to choose other restaurants with my "credit". If I had wanted other restaurants, I would have purchased coupons for them in the first place! The only ones we would use were the ones we purchased. When I explained that fact, they basically said to take a hike. I will NEVER buy from them again. A company that does not stand behind their business is not one that I want to do business with. AVOID!

The site advertised $100 egift card for a restaurant in your area and 2 movie tickets for $30. It is supposedly a Valentines special. I purchased this deal for $30. It was very difficult to even get the info to print my certificates. Once I was able to print them the restaurant certificates printed out in $10 & $25 certificates, totaling $100. Each certificate has a minimum purchase per restaurant and it is double or almost double the amount of your certificate and you can only use 1 certificate per restaurant per month! I will never purchase any deal like this online again unless the site gives specific details before purchase. I am very disappointed with restaurant.com.

I have a new credit of $25 with this company because several years ago I bought a coupon and when we went to the bbq place, they would only accept it if we spent double the $25 and not the $35 it stated, We couldn't eat that much and they didn't allow take-out with coupon. Even though they are a walk-up order and do drop off your food, you get your own drinks, napkins, etc. I was told they still added in the 18% tip as stated on coupon. Needless to say, we left. Now this credit shows up years later, but with my special code, I pay the same for the coupon as its value. Why would I want to hassle with ordering extra food and paying dollar for dollar for a coupon? Some of it was my money in the first place, but I marked it up to a lost cause a long time ago. Restaurant.com may not be a scam, but is definitely a bit shady.

I worked for RDC for less than a year (average length of employment for employees who have integrity). This site is a SCAM. SCAM to the restaurant owners, scam to the people who buy certs. Sales staff does put in unauthorized restaurants because if they don't make their quota, they don't get paid! Worst of all, management and CEO are fully aware of their shady business practices, they just don't care. RDC is a perfect example of corporate greed in today's United States.

Complete and total scam! This concept sucks out loud, completely devised to make people feel like they are getting a deal and them making them want to commit suicide while navigating their complicated and set up to be non-user friendly web site. I received a $50.00 "Gift card" as a Christmas present and thought "Wow, how generous" it turns out, it's actually a coupon, because you ALWAYS have to spend out of pocket to use the "gift card" I waited 2 months while the one restaurant within my dining area that I was even remotely interested in going to "refreshed" it's coupons (Due to the fact that that they only allow so many coupons to be redeemed per month-it took me several times on the web-site and then calling the actual restaurant to find out this info), then I woke up at 6am on the first of the month to be sure I would be able to finally redeem my card for a voucher, only to find out out I HAVE TO SPEND $100 DOLLARS TO GET THE $50.00 OFF! WTF? So now to get my "Christmas present" I have to dish out $50 bucks out of pocket? DO NOT EVER buy this for anyone as a present. It is a curse. Now let me go back to banging my head against the wall for wasting my time...

I first thought this was great. Used several gift certificates at different restaurants in St. Augustine, FL. Then a local place popped up on their site so i purchased two $25 cards. Tried to use one the next day and was told that the restaurant did not authorize restaurant.com to offer this card and that they were not honoring them. CALL THE RESTAURANT BEFORE PURCHASING THE CARD. For all of the one star reviews that i have read. READ THE ENTIRE PAGE PEOPLE. IT IS AS SIMPLE AS FOLLOWING THE DIRECTIONS.

I bought several restaurant coupons, mostly $25 for $4 coupons. I bought for 15 different restaurants. Over time the restaurants stop participating or they only accept the $10 ones. I have over $4000 worth the coupons because there's not much around my area anymore. I bought OIP pizza restaurant 2 days ago. I exchanged coupons for 30 $15 off a $22.50 purchase. The very next day, they stop participating. They were in the program less than a month. It's ok to buy a few but don't hang onto them like I did. They stop participating or they only accept smaller amount coupons. It will take me years to use up $4000 since there's not much around where I live.

Really these shouldn't be considered gift certificates, more like super coupons for restaurants. I bought 7 of these on black friday and only spent $10. I called all the restaurants to confirm they accepted them before purchasing and haven't had a problem. It's a good deal as long as you know you need to spend money to get what you want. It clearly states there is a minimum purchase to use and you can't combine certificates. Everyone must be blind if they can't read the clear print.

I bought certificates to several local restaurants and then found out that they were all fraudulent--the restaurants had not entered into agreements with restaurant.com. When I waited to speak to a Restaurant.com customer service rep, I heard an ad awhich stated that if you signed up five restaurants to the service, you would get $500. So most likely, a scam artist turned in five new contracts to restaurant.com and the company, without verifying with the restaurants that the contracts were legitimate, went ahead and advertised them nonetheless. What a horrible business. Save yourself some time and bother and stay away from it.

This is one big scam. These people who run this site are not honest. When you purchase their gift card you are purchasing a set of coupons to certain places, of your choice (so long as it's on their list) to eat. You must abide by the "restaurants terms", but you don't see the restaurants terms until after you purchase the gift certificate. You will see different amounts of gift certificates that the restaurant is offering. I purchased with a 100.00 gift card 1 certificate to a local restaurant. They offered 2 certificates- 1- 10.00, and 1-25.00. This particular restaurants minimum purchase requirement was 37.50. Okay, so I would buy 1-25.00, and 2-10.00 dollar certificates. After purchasing I see the terms. CAN *ONLY USE ONE CERTIFICATE PER PARTY, PER MONTH, PER RESTARURANT EVEN IF THE PARTY IS SEATED AT SEPARATE TABLES AND/OR RECEIVES MORE THAN ONE CHECK.* NOT VALID FOR TAXES, TIPS, MERCHANDISE OR PRIOR BALANCES.* CANNOT BE COMBINED WITH ANY OTHER PROMOTIONS, COUPONS, OR SPECIAL OFFERS.
I have not yet tried to use the certificate that I had to print out, so not sure even if the restaurant will even take the "COUPON". Know what you are getting into before you buy and always, always look at the reviews!

DO NOT WASTE YOUR PRECIOUS TIME on this deviously laid out website. So you check the website and see all these deeply discounted coupons right?! That is until you check in with your email address and password and try to redeem your coupon, then poof they all disappear. It cant be done. It will say congratulations you may now search for your restaurant by putting in a zip code. Screw the fact that you already had a shopping cart full of your carefully picked out discounted choices. Now they got you one for one. You want that $10.00 coupon that you had in your shopping cart for 6 bucks? Sorry that will now cost you 10 bucks. If x out and check back in your shopping cart will be waiting for you with those nicely discounted coupons. You still want em'? Time to put in your VISA/MC SUCKER! GOT YA! Like I said don't waste your time or money or AIRLINE POINTS. Oh Yea a lot of the restaurants are dumps as well.