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Relatives.photos Reviews Summary
Relatives.photos has 1 customer review.
It tells you you can submit two photos for analysis to check for familial resemblances. You pick two photos then it asks you to sign up. You sign up then it redirects you to a different site (Fraavy) that asks for your credit card info for a free trial. It charges your card $1 (most likely a temporary charge to verify the card) then takes you to the main page of the site you just signed up for the free trial for. This site does not have the photo comparison anywhere, and if you get logged out you are unable to sign back in since you were never given a user ID or confirmation email and it won't accept your email address. If you start over to see if you can find any information, when it gets to the redirect it redirects you to a different site (not Fraavy this time) and asks you to sign up for a free trial with them as well. I didn't sign up for that one, obviously, but now I have to call my bank to cancel the charges since there's no way to get into my account to cancel the free trial.
This review appears to describe functionality that does not exist on our website. Our service has never used user registration or accounts up to this point, so the situation described here does not match how our platform works and may refer to a different service.
We invite the reviewer to contact us directly to clarify the situation.