Rejuva FreshReviews 183

I bought the 9 in 1 cavitation machine from Rejuvafresh. I wanted to use it a little while before making a review. So far this machine is working perfectly with no mechanical issues at all. It seems to be a good quality as per the price that I paid for this grade of machine. Customer service was available for my initial training. They followed up with emailing a manual for the machine as requested. It takes a while to see results for cavitation to be effective. I'm still hopeful to see results.

Ordering was easy and shipping was fast. Good email communication and already setup our Zoom training session. Our Perfect Shape Neo machine is awesome!

I had a great experience with RejuvaFresh! The website was very easy to navigate, which made shopping simple and stress-free. I did have a question about pricing and reached out to customer service — they responded quickly and were extremely helpful. My order arrived faster than expected, and scheduling my training through the My Account section was super easy. Overall, everything went smoothly from start to finish. I would definitely recommend RejuvaFresh to others and will absolutely be using them again in the future!

I had a fantastic experience with this company! Adriana in customer service and Jamil, my trainer, were both wonderful to work with. They were extremely pleasant, knowledgeable, and happy to help. Both were very thorough and went out of their way to assist me when I had a problem. Their dedication and professionalism made the entire process smooth and enjoyable. I would definitely work with this company again!

Date of experience: February 21,2025

I purchased the EMShape Neo Elite and love it. It is very powerful. Right after using it you can feel that your muscles are firmer. I appreciate that you can also get training and a certificate if needed.

When it came, the FedEx guy said one the wheel came off, he's a little concerned. I literally send message to my favorite Rejuva Fresh reps, Michelle, I said Hi Michelle are you there?, while waiting for response, I toke a picture of each side. Michelle response and i sent her the photos and told her that the wheel came off, and FedEx guy still here and i didn't sign yet. To clarify the wheel of the box came off. While waiting for Michelle response. I told the FedEx to please waiting and telling him that I am waiting for the reps Michelle what to do next. The FedEx guy is also calling his manager and telling me, he can't wait longer. I said Michelle will be responding shortly, he is actually waiting for me to sign the release and I don't want to sign the release without Michelle's approval. Michelle response sign the release and I will take care of the rest. She said will rely my concerned to her team. I signed and the FedEx guy help us move the box in with my 14 year old son while I am doing the video. Here comes another problem. When i looked at the box each side has steel wires that locked. Me as not a handy person i don't have the tools to cut the wires to remove neither is my deceased husband not a handyman too. I ask my dad to knock at my neighbor's house to borrow a cutter. While my son is doing the filming and I am the actor trying to open the box with the scissor hahaha guess what nothing happened. I was very frustrated. Eventually my dad came back with a cutter on his hand and was able to cut and open. The filming continues to unpacked and packed.
I would like to suggest to the Rejuva Fresh management that maybe you let your buyer knows of what tools to prepare when opening the box and what tools is need to do installation. So, that your customer who bought the machine is fully prepare when the package arrives at customers front door.
Other than that i am happy. I give 5 stars. Michelle and Carol (technician) made an effort to assess and assured me that the replacement wheel will be sent to me. Infact I received message from Carol, she's sending me the replacement wheel on the mail with the photo. That is why I love them because they comply of all my concerns. I love my machine too and looking forward to training.