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Redpost Equestrian

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Redpost Equestrian Reviews Summary

Redpost Equestrian has a rating of 4.4 stars from 2,839 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Redpost Equestrian most frequently mention customer service, good quality and fast delivery. Redpost Equestrian ranks 2nd among Outdoor Clothing sites.

service
7
value
7
shipping
7
quality
7

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3,743 reviews

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Cheryl P.
13 reviews
0 helpful votes
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Highly recommended!
October 16, 2018

Highly recommended!

Date of experience: October 16, 2018
C J.
2 reviews
0 helpful votes
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Very easy to use website and quick delivery
October 9, 2018

Very easy to use website and quick delivery. Will definitely be back

Date of experience: October 9, 2018
Charlotte H.
1 review
0 helpful votes
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I truly believe that Redpost Equestrian offer one of the biggest selections of top brand products at seriously impressive prices. What's more, if you have an issue, the guys at Redpost can't do enough to help! Always polite, friendly and helpful both on the phone and over email, no problem is too big or small for Redpost! Having recently found myself in a rather sticky situation, I am absolutely confident in saying there's no other online retailer that would go the lengths Sherrie at Redpost did to solve my issue! Well done team! You've outdone yourselves! 5* all round!

Date of experience: October 3, 2018
Walter S.
15 reviews
0 helpful votes
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October 3, 2018

Date of experience: October 3, 2018
Christina R.
15 reviews
0 helpful votes
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Great products, prices and service!
October 3, 2018

Great products, prices and service! (especially for an overseas customer like me!)

Date of experience: October 3, 2018
Ann P.
6 reviews
0 helpful votes
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Excellent customer service, superb choice great prices and fantastic delivery service.
I contacted Redpost to enquire about breeches and I received fabulous customer service staff had super product knowledge which proved very helpful. I ordered 2 pairs... excellent 5 star service. Thank you.

Date of experience: October 2, 2018
Alicia Q.
5 reviews
0 helpful votes
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Riding boots were offered at a competitive price and delivery was very quick. I have used Redpost Equestrian previously and they have always been very efficient.

Date of experience: September 28, 2018
Andrew R.
1 review
0 helpful votes
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I can not recommend Redpost enough
August 23, 2018

I can not recommend Redpost enough. Having had to return a product, for no fault of their own, I felt that the level of service provided was second to none. I will definitely be using them again.

Date of experience: August 23, 2018
Debi B.
1 review
0 helpful votes
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Excellent service
May 30, 2018

Excellent service. Prompt delivery of a brand new pair of riding boots.I was expecting a zip repair so many many thanks.

Date of experience: May 30, 2018
John h.
2 reviews
0 helpful votes
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Very good walking shoes at a good price and delivered promptly.

Date of experience: May 25, 2018
Clarissa Q.
1 review
0 helpful votes
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I purchased an Acavallo seat saver in pony size as these aren't readily available in Australia. I received my order very quickly, 10 days from the UK to Australia, I was thrilled with the service and I rode today with the seat saver, it was like sitting on a fluffy marshmallow, I suffer with a bit of hip pain but no pain whatsoever during or after my ride. Thanks RedPost, I highly recommend and will refer my friends to you :)

Date of experience: May 25, 2018
Sophie P.
3 reviews
0 helpful votes
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I am very impressed by your consistently excellent levels of customer service. I have an odd-shaped horse and always seem to end up needing to swap my orders for a different size. This is mostly a fair, swift and hassle-free process. On one occasion I had a problem with a courier company not following instructions I had given. I alerted your office and was delighted:
a) when they contacted the courier company for me and got them to return with my delivery that same day

B) when my next delivery arrived by Royal Mail. I felt I had actually been listened to as a customer - a rare occurrence these day...

Date of experience: May 23, 2018
Carol A.
22 reviews
0 helpful votes
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I found the whole experience very easy
May 21, 2018

I found the whole experience very easy. Ordering and paying, delivery was quick and well packaged. Very happy.

Date of experience: May 21, 2018
Clare S.
2 reviews
0 helpful votes
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Efficiency personified
May 21, 2018

Efficiency personified. Outstanding service, quick, informative and without even leaving my desk. Genuinely impressed.

Date of experience: May 21, 2018
Paul L.
19 reviews
0 helpful votes
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Excellent to deal with, item arrived on time, just as advertised will definitely use again.

Date of experience: May 20, 2018
Jayne K.
1 review
0 helpful votes
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Excellent service
May 19, 2018

Excellent service. Had a problem with the order leaving the basket on the website. Rang to leave a message on a Sunday evening and someone was still there. Order sorted immediately and received 2 days later

Date of experience: May 19, 2018
Harold K.
16 reviews
0 helpful votes
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May 18, 2018

Date of experience: May 18, 2018
Sbeazer K.
1 review
0 helpful votes
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Above and beyond customer service
May 18, 2018

Above and beyond customer service.
When my item (pikeur jacket) was out of stock I was emailed with the details of a similar Pikeur jacket, that actually was better than my original order. Thank you team - I love it x
Super fast delivery x

Date of experience: May 18, 2018
Tara S.
2 reviews
0 helpful votes
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May 16, 2018

Date of experience: May 16, 2018
Timothy M.
15 reviews
0 helpful votes
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May 14, 2018

Date of experience: May 14, 2018