RedBox

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California
21 reviews
81 helpful votes
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Easy and Fun
March 16, 2015

Convenient, easy, inexpensive, fun to use! Great for those Fri nights when the kids want something different to do and Netflix has me waiting for our new release.

Date of experience: March 16, 2015
Ohio
3 reviews
2 helpful votes
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Very Nice App.
March 9, 2015

Downloaded this app 3 days ago for the Kindle Fire. I must say its much easier and faster than logging on to my PC. Concise and easy to use, if you use Redbox and a Kindle Fire this is a must have application.

Date of experience: March 9, 2015
North Carolina
21 reviews
17 helpful votes
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They have good deals on rentals but the selection is outdated and you have to get the movie back by the time you rented it the day before or you get charged for an additional night which I did not know until I got charged I would rather use hulu or Netflix less hassle

Date of experience: February 16, 2015
Ohio
22 reviews
27 helpful votes
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I love to rent from this company
February 3, 2015

I love to rent from this company. They have convenient locations virtually every where.the price is cheap. They have a great selection of movies to choose from. I get e-mailed codes alot for free rentals. So that helps. You should try this for yourself. If you havent already.

Date of experience: February 2, 2015
Ohio
1 review
0 helpful votes
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I used to be in love with Redbox, but now I am a disgruntled consumer. They waited an entire year and then put a charge on my account that I have no way to dispute. It makes me wonder how many people are getting bogus charges and then not recognizing the company is taking money from them. I won't trust Redbox again. You have just lost my business and I will warn others of you as well.

Date of experience: December 30, 2014
Washington
1 review
0 helpful votes
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I am becoming disenchanted with Redbox
December 27, 2014

I am becoming disenchanted with Redbox --- they took out one that was just a few blocks away and now I have to go. 5 miles from my home. And Redbox increased their prices by 25% --- so I'm paying more and getting less.

And it seems fewer users are inclined to reserve movies online so there's invariably a long line of folks at the kiosk as people wade through the extra-bad search tool at the kiosk. They need to figure out a way to let folks who have reserved online get their disks at the same time other folks are browsing.

Date of experience: December 27, 2014
Oregon
1 review
4 helpful votes
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If I could put 0 stars I would
November 12, 2014

If I could put 0 stars I would. I was charged for a disk that was returned the very next day.
I wrote, I called, I was charged anyway. Very frustrating. I will NEVER use Redbox again.

Date of experience: November 11, 2014
Canada
1 review
0 helpful votes
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Write your review to help others learn about this Movies are not available when advertised and are old by the time they do come out, very old. Don't trust all kiosks to have the movie you want to rent, it's a waste of the drive to the box.

Date of experience: October 23, 2014
California
91 reviews
225 helpful votes
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I love redbox
April 22, 2014

I love redbox. Great idea. For about $1 a night you can rent a video. Their machines are everywhere, so very convenient. I also love that nearly every weekend I get a coupon for 50 cents off. I think they make their money by banking you won't return it the next day so they can charge you for a few more days, but I always do! They used to also give me a free movie on my birthday, but no more - sad.

Date of experience: April 21, 2014
New York
1 review
1 helpful vote
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DO NOT USE REDBOX
March 28, 2014

DO NOT USE REDBOX. I got dirty, sticky disks the first time I rented, then tried a second time and got EMPTY cases! NOT WORTH THE HASTLE!

Date of experience: March 28, 2014
California
1 review
1 helpful vote
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If you want to see a very popular movie, you must be prepared to be disappointed. On your everyday, crappy movies there is no problem. Situation is I want to see a VERY POPULAR movie, so I stop at the kiosk and there are no copies of it left. So I go home and do a "Hold For Pickup" on the movie. The website happily takes my payment and says I'm all set.

The website has no idea if the movie is really available in the kiosk, so if I then make a special trip to town to get the movie, it may or may not be there. I may or may not be wasting my time going there.

I've chatted with the customer service people at RedBox several times and, bottom line, yeah there's a flaw in the "Hold For Pickup" logic but if it makes a problem for you they'll straighten it out monetarily… of course they can't return your time or your gasoline.

I also found out there is no way to hold for tomorrow. If you ask for a hold today you get a hold for today(whether the movie is in the machine or not) if you want a hold for tomorrow, you have to wait for MIDNIGHT to tick by before you can do the hold. So maybe the best strategy for a POPULAR MOVIE is to do a hold for pickup just after the stroke of midnight and then plan on picking the movie up just before 9PM the next day.

Date of experience: March 8, 2014
Washington
144 reviews
1474 helpful votes
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IT IS EASY AND FAST
August 22, 2013

IT IS EASY AND FAST. YOU GET INSTANT GRATIFICATION BY PICKING UP THE MOVIES YOU RESERVED ON THE SAME DAY FROM ANY LOCATION. I USE IT RENT NEWER MOVIES THAT TAKE NETFLIX TO LONG OF A WAIT. $1.50 FOR 1 DAY/NIGHT BLUE-RAY. $1.20 1 DAY/NIGHT DVD, $2 FOR A XBOX 360 GAME 1 DAY/NIGHT I CAN'T REMEMBER IF THEY HAVE OTHER CONSOLE GAMES THOUGH.

Date of experience: August 22, 2013
Virginia
6 reviews
3 helpful votes
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This a great way to save money on movie rentals. I would recommend downloading the App. It is easy to use and you can reserve your movies for pick up.

Date of experience: November 24, 2012
Pennsylvania
7 reviews
14 helpful votes
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Redbox is great
September 7, 2012

Redbox is great - easy to use, has a mobile app, great deals.

Date of experience: September 7, 2012
Illinois
45 reviews
109 helpful votes
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Cheap and easy movie rentals
August 17, 2012

Cheap and easy movie rentals. I like that you can reserve your movie online and then go pick it up. They also send you a free movie via text club the first monday or tuesday of every month. They also send out coupon/promo codes via text so check out the website and join the text club :)

Date of experience: August 17, 2012
New York
76 reviews
293 helpful votes
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Awesome site to review and reserve what movies are available in the redbox you rent from. They also provide ratings of movies that have been seen by others. Great site-Saves you time

Date of experience: July 29, 2011
Washington
1 review
1 helpful vote
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The website has been totally screwed up for over a month. I can't even describe all of the problems because it would take forever! It sucks!

Date of experience: March 4, 2011
Indiana
11 reviews
35 helpful votes
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Gone are the days of waiting at the return bin in Blockbuster. Hoping someone will drop off a new release. I really like that I can reserve my rental over the internet and just have to go pick it up.

Date of experience: October 13, 2010
Georgia
30 reviews
102 helpful votes
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For a buck a night you can rent DVDs from their kiosks. You need a credit or debt card to use. On their website you can reserve your DVDs and pickup location closest to you. If you keep your movie for more than one night, you'll be charged for each additional night. They have a lot of new release DVDs available.

Date of experience: September 25, 2010
California
82 reviews
360 helpful votes
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Nice iphone app and until netflix gets more movies on download redbox will fill the void of major DVD rental stores going out of business. Netflix should have done this and added it to their "queue".

Date of experience: May 20, 2010