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RaveReady

2.7

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RaveReady Reviews Summary

The company's reputation is significantly marred by consistent complaints regarding poor customer service and unreliable order fulfillment. Customers frequently report long delays in processing and shipping, often coupled with a complete lack of communication from the company. Many express frustration over unresponsive customer service channels, making it difficult to resolve issues or obtain refunds. While some customers appreciate the product selection and pricing, these positives are overshadowed by the pervasive sentiment of dissatisfaction and distrust, leading to recommendations to avoid purchasing from this company altogether.

This summary is generated by AI, based on text from customer reviews

service
36
value
29
shipping
34
returns
23
quality
24

We monitor reviews for authenticity

California
1 review
13 helpful votes
Follow Rebecca Q.
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I ordered an item online and it's been longer than two weeks. Their office is located an hour away from my home. This is a scam do not shop here they don't even send you an email confirmation of your purchase. It's obvious that the reviews below are written from RaveReady themselves too many postitive reviews at once. Definitely going to write reviews on their social media accounts to inform the rest of the online shoppers watch them delete it.

Date of experience: October 8, 2018
Washington
2 reviews
1 helpful vote
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I think i got scammed.
September 8, 2018

Ordered 3 weeks ago and still dont have a tracking number. Contacted the via their web form 3 days ago and no response. I think i got scammed. Going to need to have my bank refund the charge it seems. Avoid this place.

Date of experience: September 8, 2018
Florida
1 review
1 helpful vote
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I placed an order on august 15 and i haven't recieved a tracking number or any of my items. I have attempted to reach out to the company through email, instagram and the messaging system on the website and I have gotten no response. I am frustrated because I just want the items that I paid/have been charged for. :(

Date of experience: August 31, 2018
Mexico
1 review
0 helpful votes
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Lit
August 21, 2018

I have had purchased from many sites but no one behaves well when you want to return or exchange. Rave Ready allows you to do if reasons are valid and they wont charge more than shipping charge.

Date of experience: August 20, 2018
GB
1 review
0 helpful votes
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Beautiful Package
August 18, 2018

Last night i saw the beautiful pacakge received by mom. I got my tee and other stuffs. As expected it came on time and i am happy with this purchase.

Date of experience: August 16, 2018
Australia
1 review
1 helpful vote
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I like this site
August 14, 2018

I like this site. Very easy to access and the pricing is very moderate. I found some great stuffs here. Prompt Delivery.

Date of experience: August 13, 2018
New York
1 review
0 helpful votes
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Nice Stuff
August 13, 2018

I got my things i ordered. Well packed and carefully handled. Customer support was good and helpful. Thanks Raveready

Date of experience: August 12, 2018
Minnesota
1 review
0 helpful votes
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Great!
August 3, 2018

I ordered a pair of shorts that were on sale and they took about a week to get to me. They were in a white plastic bag like most other clothing I've ordered online. The material was really nice and not anywhere near as plastic-y as I through it was going to be, it was really nice quality. The stitching all seems really nice and there are no loose threads. Overall I am very happy with the shorts, the price, and delivery.

Date of experience: August 2, 2018
California
1 review
0 helpful votes
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I purchased two all over print shirts that were custom made on June 10th The shirts had a 10 day "crafting" period but I got them in about a week Overall I am really happy with my purchase but I wish they would stock these shirts for faster shipment but I am fine with it because they advertised the wait time and I was prepared for it The hoodie tshirt I got really stands out as being unique, it's got a great fit and I am in love with the fabric. Nothing but love to the RaveReady team thanks

Date of experience: July 26, 2018
California
1 review
1 helpful vote
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You shop at RaveReady because they're real ravers and the clothing is actually designed to make it through a hard festival without ripping, tearing, or falling apart like other companies. You come here for quality items that have actually been tested at a festival. Over the past few years I've had a processing mix-up, a wrong delivery (totally my fault), and items that didn't fit the way that I wanted them to and raveready has always taken care of me. Support usually takes a day or so but it's clear they do their best and actually care about me. I'll be shopping with raveready as long as I can keep going to festivals.

Date of experience: July 24, 2018
Minnesota
1 review
1 helpful vote
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Always great!
July 24, 2018

I've never had an issue and always end up with way more stuff than I ordered, I've been ordering with them since 2015 and they've always been the best! On this last order I ended up getting like 6 free items! I emailed to let them know that they sent me the wrong order and they were like NOPE that's just free stuff. They gave me two sets of pasties, a pair of holographic strappy shorts, a crop top, and some light up toys. I won't wear some of the free items so I will just pass them on the my rave fam.

Date of experience: July 23, 2018
Washington
1 review
0 helpful votes
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Lot of Collections!
July 22, 2018

I searched a best site to buy tops. I landed here and i am impressed with their collections. I got my package and it looks pretty good.

Date of experience: July 21, 2018
Nevada
1 review
0 helpful votes
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I ended up buying two items on the 12th and I got them on the 19th. I'd say thats pretty good shipping time. The items are exactly like in the photos, the hydration pack was way more holographic than I thought and I LOVE it! I'll be coming back for last minute Burning Man supplies.

Date of experience: July 20, 2018
Pennsylvania
1 review
1 helpful vote
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Cool Site
July 20, 2018

I had purchased a lot of stuffs from here. I have never faced any issue and always the customer support ready to help. I hope they will continue this good service forever :)

Date of experience: July 20, 2018
Michigan
1 review
1 helpful vote
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Good fits
July 16, 2018

I'd give this site 5/5 butalong with other reviews here, I do have to say that buyer beware. Read the details & reviews of the products you want to get. Its not their fault really, its hard to potograph holographic, mesh and transparent items, so make sure you read the descriptions.

Date of experience: July 16, 2018
Wisconsin
1 review
0 helpful votes
Follow Marvin S.
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The store is great. It has very unique items that you cant find anywhere else. I have bought items from them several times over the last couple years. I have never had a problem with shipping. On occasion, I have returned an item without much difficulty.

Date of experience: July 14, 2018
Canada
1 review
1 helpful vote
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Worst Company
July 12, 2018

I placed an order on the 31st of May. On the 7th of June I contacted them to receive my tracking number, they responded quite quickly on the 8th of June with my USPS tracking number.

It is now the 11th of July, and so far the only thing thats happened with my order is that a shipping label has been created. I have contacted the company numerous times the past 3 weeks inquiring about when my order will be shipped out (I specifically ordered the item for a festival thats happening 3 weeks from now).
They claim on their website that the orders go out in 4 days yet mines been a month and a half and its still not sent out.
Also they claim it takes them 2-3 business days to get back to you but now its been weeks...

Very unhappy with their lack of customer service, kicking myself in the $#*! that i didn't order this item from i heart raves. I made an i heart raves order 1 week after this one and have already received it as of 2 weeks ago!
Saw all the bad reviews after I placed the order and had a feeling it was going to go down like this. I warn everyone to stay away!

I have contacted my bank and sent them proof that i have been messaging them and proof of purchase, because i would like my money back, and since rave ready is not answering me, I will try to get my refund from my bank.

Date of experience: July 11, 2018
California
1 review
0 helpful votes
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I don't know of any other site that stocks this variety of unique and adorable clothes. I have gotten some of my absolute favorite items from them and I can't fnd most of their items on any other websites. I am in total love with RR.

Date of experience: July 3, 2018
New Zealand
1 review
1 helpful vote
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Dead Site.
June 9, 2018

No contact was made to me what so ever they cancelled my order after I paid for it two weeks later they haven't refunded me, responded to any of my messages and give absolutely no information what so ever on my order. Absolute scam in my opinion.

Date of experience: June 8, 2018
Customer S. — RaveReady Rep
over a year old

Hi Kaity!
You ordered a product that is not eligible for overseas shipment. Your order was cancelled and the card was refunded several days ago. It make take up to 10 business days for the refund to hit you card.

Virginia
1 review
0 helpful votes
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Great Options
June 9, 2018

I've purchased several items from them over the last 5 years. Great customer service! I'e always been really happy with my items, the quality is always really high and I always look hot!

Date of experience: June 8, 2018