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The company exhibits a troubling reputation, primarily characterized by significant delays in order fulfillment and a lack of responsive customer service. Many customers express frustration over long wait times for products, with some never receiving their orders at all. While a few reviews highlight satisfactory product quality and eventual delivery, these positive experiences are overshadowed by widespread claims of unresponsive communication and perceived fraud. Overall, the sentiment leans heavily towards dissatisfaction, indicating a critical need for improvement in customer support and order processing efficiency to restore trust and credibility.
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Just as everyone else as said they stole my money. They replied once saying they were preparing for shipping then never will reply again. My order is just stuck at "Awaiting Shipment." Terrible site and to top it off they are forging the Verisign seal (see bottom of page). I had to get a new credit card. Report them so they get shut down!
https://www.verisign.com/support/contact/seal-abuse/index.html
Well. I ordered it and then read it was a scam site so I am currently asking to cancel my order and they asked why and I gave bogus reason saying I'm going to purchase different item when I'm not. And hope they cancel it. My bank can't cancel it..
They are NOT legit! Ordered on 3/12/12 and as of 4/19/12 still have not received my item. Finding things about them being fraudulent online. The same "excuses" they were giving me in the beginning (now they won't respond at all) are the same they give to everyone. SCAM. Just had my bank reverse charges - you should, too.
Ordered a card a month ago, says awaiting shipment, but never shipped. Customer service will not get back to me.
Beware of this website, I ordered an R$ card for my son two weeks ago and it is still "Awaiting Shipment", I can't find any information on them in google either
Answer: Although they say local and they do have small offices in other places, it actually ships from China.
Answer: I don't know mate, I'm waiting 3 weeks too.
Answer: I ordered from the. Org site at least 6 months ago, and never received the item. I chased them several times and with no luck, despite them responding to cite production problems. It's a lost cause, try and claim the money back from your credit card.
Answer: I ordered some things from them over 3 or 4 months ago. After all these false claims of sending it it eventually came from china. We got the bank involved at one point. They have some of the worst customer service I've ever experienced and they gave every excuse you could imagine of why they don't answer. You can go to the bank and they will get your money back for you if you don't think you'll receive the item. But maybe you will get lucky like I did and they'll eventually send it.
Answer: I bombarded them with emails but they did respond. They send the chip from overseas and sometimes they get held up in customs but they did keep responding and even stated if I didn't receive my chip by a certain date they would track it themselves and also send out another chip. I received it as stated and was very pleased with my chip. This chip is no longer available in the US so it comes from Hong Kong that is why it takes so long plus they have a parent company callediComBuy. I texted with a representative named Jim and it was R43DS.org
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