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QuiBids Reviews Summary
QuiBids has a rating of 3.3 stars from 3,062 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.
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First time going on the site I was told to put my card information. Then it withdrew 60 dollars automatically from my account. That's the only thing I did not like. Went back on to talk to customer service and they only returned 30 dollars back to my account. I won't ever be back to that site again.
I won two bids and forgot to place my apt. Number the guy I spoke to was so helpful and quickly fixed my shipping information.
The website deliberately undermines other websites such as eBay by basically comparing all of the traits it has, eBay has many other good things that they don't mention. This site is also pretty much just gambling disguised as something different you buy bids (basically the quibids equivalent of chips) then you use them to bargain with other people on the web and ultimately you will lose money as not everyone can win the auction, and im pretty sure the chances of winning are alot slimmer than you think.
Couldn't be better unless they gave money away!
AWESOME SUPPORT!
Problem: When I hit submit it says my review will be lost?
Awesome... they took care of a quality control mistake and corrected it in a timely manner.
The people were very helpful and the auction were easy and fun.
I had a recurring problem that turned out not to be caused by Quibids. Now I can do something about it and prevent it from happening again. Thanks, Quibids.
Very friendly support person in on-line chat, and she was able to resolve my issue immediately.
I misunderstood the signing up rules and have been refunded the money that was taken from my account.
I requested info that I needed and you provided. Much faster than I would have
Expected. Thank you.
I made a mistake and quibids fixed my issue asap, saving me money and not making it stressful. I really appreciate it
My experience was a good one. It only took a day to figure out the system and the next I got what I wanted at 50% off. It is time consuming though.
I had a question about one of my wins, and I emailed CS to find out what I should do. They answered my email within a few days, which was very quick considering I emailed them on a Friday and a holiday weekend and I had my answer on Monday. They were able to resolve my question with only one email too. Quibids customer service is always very courteous and try to get things fixed with only one or two contacts.
I had a game freeze up. It made it so I couldn't play any games. Problem solved now I'm playing games again
Your representative was quick both in response and in the solution.
QuiBids Support done excellent job, respond immediately.
I am really satisfied.
I use site often and notice increasing delivery errors which is somewhat understandable given growth in site; but corrections are quick and accurate.
Quibids staff went out of their way to fix a problem I created.
This site is amazing... Even though the prices seem unbelievable the math all works out... It's not a scam... It's an amazing site... I only wish that they had more items on the site
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hello Nally. We apologize that our site didn't meet your expectations. When you're entering your credit card information, there are numerous areas that let you know exactly what you are purchasing. We go to great lengths to make this clear, and we are sorry to hear that you didn't see this when entering your credit card info.
We do offer a refund for the unused bids in your account. It sounds like you were only refunded $30 because you had used half of your bids in auctions. We can't refund used bids because those bids affected the outcome of other auctions, and it wouldn't be fair to the other bidders who were also participating in the auction.
Remember, that if you don't win an auction you can always use the Buy Now option, which allows you to apply your spent bids as a discount to the Buy Now price of the item. This way you don't ever have to walk away from auctions empty-handed.
We hope this helps give you a little better understanding of how our site works. Feel free to go to the QuiBids 101 and help sections of our site to learn more about our auction model. Or you can reach out to us at [email protected] and we'll be happy to walk you through anything you need help with.