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QuiBids

3.3

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QuiBids Reviews Summary

QuiBids has a rating of 3.3 stars from 3,061 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.

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Australia
1 review
0 helpful votes
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Reputation - believable
July 27, 2015

I made a HUGE mistake when registering and accidentally gave permission to make a withdrawal from my account. When I discovered this, they promptly refunded me.

Date of experience: July 24, 2015
Massachusetts
2 reviews
0 helpful votes
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Excellent customer service
July 26, 2015

I errant purchased a group of bids before I'd had a chance to properly research the QuiBids process. I receives a full refund promptly, which is much appreciated. When I have time to properly dig into this I will very likely join the QuiBids community

Date of experience: July 23, 2015
Florida
1 review
0 helpful votes
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Satisfaction
July 26, 2015

Mistakenly signed up, refunded quickly, I appreciate your forthright M. O.

Date of experience: July 23, 2015
Alaska
1 review
0 helpful votes
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Thanks for refund.
July 26, 2015

It was OK next. Time I'll know to buy be for I signing up. Thanks

Date of experience: July 23, 2015
Illinois
1 review
0 helpful votes
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Awesome experience
July 26, 2015

I had an amazing experience with talking with customer team of Qui bid.

Date of experience: July 23, 2015
Australia
1 review
0 helpful votes
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General
July 26, 2015

A great company to deal with! - Staff efficient and super fast dealing with queries,
Thank You!

Date of experience: July 22, 2015
Illinois
1 review
0 helpful votes
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Fast Customer Service
July 26, 2015

The service was good and faster than I had expected. My account was adjusted that same day.

Date of experience: July 22, 2015
Missouri
1 review
0 helpful votes
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Customer service
July 26, 2015

Very good at doing what you say and doing it in a short time

Date of experience: July 22, 2015
Canada
1 review
0 helpful votes
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Awesome Customer Service
July 25, 2015

My issue was resolved in a very timely manner by Ryan. He was very friendly in his email in response to mine. I haven't dealt with customer service a whole lot, but when issues do come up, they are just outstanding in finding a solution!

Date of experience: July 22, 2015
Florida
1 review
0 helpful votes
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Good but small problem
July 25, 2015

I didn't actually use my account, it took so much money off of my card without my permission. They gave me a full refund and we're very nice to servicing everything that I asked.

Date of experience: July 22, 2015
Wisconsin
1 review
0 helpful votes
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A Little Confused
July 25, 2015

I never heard of this site. It came on my computer so I thought I would give it a try. I signed up and got charged for something I didnt buy. I didnt know what I was doing. I wrote QuiBids and they refunded my money, gave me the info I needed so I would be more aware of just what I was doing. They were great!

Date of experience: July 21, 2015
New York
1 review
1 helpful vote
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Pleasant Customer Service
July 25, 2015

Recently I went on to the site. I was looking around and signing up. I didn't realize that they were going to take $$ from me right away. My own fault for not paying attention. But when I sent an email requesting a refund, I received an immediate response that they would take care of it. By the next day the return had been processed. I appreciate the fact that I didn't have to jump through hoops to get my money back.
The true test of good customer service is how things are handled when there is a problem. For me, this was A+ service.

Date of experience: July 21, 2015
New York
2 reviews
1 helpful vote
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Fast customer service
July 25, 2015

Parcel arrived damaged. Quick response and remedy. Item is being replaced.
Update: Replaced item was received in less than one week.

Date of experience: July 21, 2015
Nevada
1 review
1 helpful vote
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Great service!
July 25, 2015

Did not realize there was a fee involved to bid on items... so once that charge came thru I wanted to not be involved in this type of business. Asked to have my charge removed and it was did within 24 hours.

Very appreciative of the quick response and resolution of the issue.

Date of experience: July 21, 2015
Wyoming
1 review
0 helpful votes
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5
July 24, 2015

Software would not allow me to put in my city due to shared zip code. Contacted you guys and it was manually done.It doesn't make sense to me why I couldn't do it. But it worked. Thank you very much.

Date of experience: July 20, 2015
Colorado
1 review
0 helpful votes
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GREAT Customer Service
July 23, 2015

I called in regarding a question on a bid I had made the night before and was lucky enough to get Tammie as my customer service agent. She was so kind, patient and helpful. I would like to extend a SINCERE & MUCH APPRECIATED THANK YOU to Customer Service Agent Tammie. Tammie assisted me in explaining what happened on the previous purchase and exceeded my expectations on help. Her kindness made my afternoon... THANK YOU! Unfortunately in today's world, this type of customer service is a rarity and doesn't come by very often. The customer service I received by Tammiet really made this customer very HAPPY and I received such excellent customer service. Thank You QUIBIDS & THANK YOU Tammie!

Date of experience: July 20, 2015
Illinois
2 reviews
0 helpful votes
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Great Service
July 23, 2015

I emailed a service rep and was told my concern was being looked into. My concern was money taken out of my checking account. I only wanted to register my credit card not buy bids. A couple of days later, my account was credited the full amount that was taken out.

Date of experience: July 20, 2015
Louisiana
1 review
0 helpful votes
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Support
July 20, 2015

I sent an email about buying bids by accident and support contacted me within an hour

Date of experience: July 17, 2015
Australia
1 review
0 helpful votes
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Initial registration
July 20, 2015

Did not like the way you take the 1st purchase automatically from my credit card, there was no confirmation option of purchase. I was not prepared to spend $72 for 1st venture to you site. If given option I would have cancelled out purchase if possible. But will not rule out that I would sign up again if smaller outlay was an option. Maybe later.

Date of experience: July 17, 2015
Arizona
1 review
0 helpful votes
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Awesome Support
July 20, 2015

It was nice to talk to people who were prepared to resolve the problem without having to answer 50 questions before getting any result. I contacted them, she fixed the problem and I said thank you.
By the way you do not allow my email address domain to get bids so it does me no good to try and earn bids through my email address.

Date of experience: July 16, 2015