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Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
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Can't call to follow up on an order it's Email only and I didn't get the answer I was looking for. Contacted your agent gave the person all the info I had and got a reply saying send my order number and tracking which I did and was ask to send order number and tracking, they they asked for my shipped address, Really... Won't you have this info with my order number... Hmmm... Makes me think I won't deal with this company anymore. Also when order was placed it supposedly ship the next day and took 2 weeks to get here.
Smooth transaction and fast shipping. Products are always as described
Perfect fit, fast shipping great product. Service was excellent, item is durable and was threaded and went right in.
Purchasing was great. It is the fit that did not really work. I did not see anywhere that says I had to drill into my doors to get them to work.
Easy and convenient, great products and fast delivery
Received as expected. No problems to relay concerning this product
Pretty good overall experience, no real flaws, website is slightly difficult to navigate
Hell ya it is is clear and nice to be clear and see thru it clear
Easy to use and find what you need best price speedy delivery
Haven't been able to find these bolts anywhere. Thank you
Great service and great selection. Orders have been on-time.
Easy to use website, no issues with any purchases I made here
Have always been please with using Quadretec.
Thanks so much here is my attempt at fifty characters that are required for this survey
Found what I needed very quick and placed order. I said what I needed to
Very good parts. And perfect fit. Better than OEM parts. And half the price
The experience was good and fast delivery. Thanks for shipping so quickly!
Quadratec should look more closely at the products they sell. Even if the lights are great (have not used yet) the mounting hardware and instructions do NOT meet Quadratec standards.
It's always quick and easy shopping, the parts I need are always in stock.
Quick ship and 0 defects.
Did not fit properly, and made of rather poor quality.
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
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