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Quadratec

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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Florida
1 review
0 helpful votes
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Paid for expedited shipping and it arrived fast. Some of the parts didn't fit together and paint was popped off of some mounting plates. Called Go Rhino directly and they are working on solution.

Date of experience: June 15, 2021
Texas
1 review
0 helpful votes
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The package showed up slightly damaged. The box had been dropped and the tabs that fasten the armrest pad to the armrest on one side had been bent. The powder coating was also cracked due to the bending of the metal. So I bent the metal back and Installed the armrest pad. I simply don't have time to waist in returning it. So I would retihink the packaging of this item because it's simply not drop proof.

Date of experience: June 15, 2021
Arizona
1 review
0 helpful votes
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They work as described
June 15, 2021

They work as described. They make it a little tight to sit by the door.

Date of experience: June 15, 2021
California
1 review
0 helpful votes
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L order a vinyl cab cover from your internet page. And i received a different cover l try to contact quadratec no answer. L chat with some one and l was told that l use an old catalog.to please the order this is not right, im veru unhappy

Date of experience: June 15, 2021
Tennessee
2 reviews
0 helpful votes
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The parts were easy to locate and get information on them. The installation instructions were easily reviewed to assure proper fitment and suitable application.

Date of experience: June 15, 2021

The parts were easy to locate and get information on...
June 7, 2021
Previous review

The parts were easy to locate and get information on them. The installation instructions were easily reviewed to assure proper fitment and suitable application.

Date of experience: June 7, 2021
Utah
1 review
0 helpful votes
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No problems at all with Quadratec
June 15, 2021

No problems at all with Quadratec. FedEx was terrible. They said delivery would be Friday, then Saturday, then Sunday, then Monday and then it was delivered Tuesday. The box was absolutely destroyed.

Date of experience: June 15, 2021
Arizona
1 review
0 helpful votes
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Items arrived well packaged with easy-to-follow instructions, and look great on my Jeep

Date of experience: June 15, 2021
New Jersey
2 reviews
0 helpful votes
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The product was received very fast and well packaged

Date of experience: June 15, 2021
Ohio
2 reviews
0 helpful votes
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Excellent service fast shipping 5 star plus thank you
June 15, 2021
Updated review

Excellent service fast shipping 5 star plus thank you

Date of experience: June 15, 2021

Excellent service
June 7, 2021
Previous review

Excellent service

Date of experience: June 7, 2021
Pennsylvania
1 review
0 helpful votes
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Product came in damaged, not properly packaged, has taken weeks for a refund

Date of experience: June 15, 2021
Texas
1 review
0 helpful votes
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Found what I was looking for the prices appear reasonable

Date of experience: June 15, 2021

Found what I was looking for the prices appear reasonable
June 7, 2021
Previous review

Found what I was looking for the prices appear reasonable

Date of experience: June 7, 2021
New Jersey
2 reviews
0 helpful votes
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Quick, simple
June 15, 2021

Quick, simple. Ordered. Shipped next day and in my hand in two. Cheaper then Mopar direct for same item

Date of experience: June 15, 2021
New Mexico
1 review
0 helpful votes
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It was a good experience
June 15, 2021

It was a good experience. Easy to place the order. The parts arrived earlier than expected.

Date of experience: June 15, 2021
California
2 reviews
0 helpful votes
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Easy to order & website shows clear pictures of product & description

Date of experience: June 15, 2021
Florida
2 reviews
0 helpful votes
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Always a pleasure dealing with Quadratec never a bad experience

Date of experience: June 15, 2021
Florida
1 review
0 helpful votes
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Great experience
June 15, 2021

Great experience. Would give 5 stars if it allowed me.

Date of experience: June 15, 2021
Colorado
1 review
0 helpful votes
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I really appreciated quadratecs quick turnaround on all my stuff, but they let me order tires that were not available anymore, didn't tell me that, and then continue to have the item listed online.

Date of experience: June 15, 2021
Virginia
1 review
0 helpful votes
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They are usually excellent, only issue that I've had was one item on backorder for over 5 months, and then I cancelled the order, and waiting on the refund.

Date of experience: June 15, 2021
New Jersey
1 review
0 helpful votes
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Experience was excellent
June 15, 2021

Experience was excellent. Quick service and part as expected.

Date of experience: June 15, 2021
Colorado
2 reviews
0 helpful votes
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Good, no issues
June 15, 2021

Good, no issues. Product as described and I'm pleased

Date of experience: June 15, 2021

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
+37
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