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Quadratec Reviews Summary
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Product came quickly after ordering and it worked like a charm.
Researched product before choosing quadratec. The reviews for customer service and support were superb. True of other's experience my order was processed and shipped super fast.
Everything with order and delivery went smoothly and quick.
It was fast delivery good product except for the antenna wire
Very speedy delivery but the product doesn't work too well and it doesn't state the condition for which it should be optimally used.
Good overall experience. I like the fact that my credit card was not charged until the parts were ready to ship. Some other retailers do not do this.
Good except for getting email that my payment could not be verified when it had already gone thru my bank
They don't answer there phone I needed info on a part, got part elsewhere
Every time I order it is always shipped fast and you have in stock almost everything anyone could want for a Jeep'
Found a water pump for my 1947 Willys Jeep. It was delivered very fast and works great
I bought a wench plate and a tire spacer for my jeep that did not fit though the website said it would. When processing the return, Frank sent me a return slip in which I have to pay for the shipping back to Quadratec. The shipping cost as much as the items.
I've seen lots of complaints recently with Quadratec, but I think that's generally focused on larger items damaged in shipping (bumpers) or backordered items. I could not have asked for better on this one - ordered it Monday night, it shipped Tuesday, and arrived on Wednesday. I picked up my Jeep and installed the Tazer mini w/ no issues. Perfect order from start to finish on this one.
Part was in stock and quickly got it shipped out. Good customer service.
Part was in stock and quickly got it shipped out. Good customer service.
Part was in stock and quickly got it shipped out.
Easy to move through and no issues with payment options
Easy to move through and no issues with payment options
They worked with me to make sure I got the right product.
Found just what I was looking for at a great price!
Easy to find those hard to find factory replacement bolts. Quick check out, text updates up to delivery. Perfect.
As advertised! Everything was perfect, from packaging to fitment, and quality of product. I even got the item several days early.
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Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members