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Quadratec

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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65,582 reviews

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Florida
1 review
0 helpful votes
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Quick and easy process!
August 5, 2021

Quick and easy process! Like the product. Met all my expectations

Date of experience: August 5, 2021
Ohio
1 review
0 helpful votes
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We have communicated that we want to return the item, it has not even been opened out of the box. They said that they would get back to us in three days, and have not communicated. Seems like a delay tactic, or very bad customer service.

Quadratec attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 5, 2021
Georgia
2 reviews
0 helpful votes
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I purchased Mothers Back to Black Heavy Duty trim cleaner. I followed the directions, even applied more applications. It made little to no difference. I went back to Maguire's black magic, and it worked much better, even over the mothers application. Disappointed in the waste of money!

Date of experience: August 5, 2021
Maryland
1 review
0 helpful votes
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The cap for the clutch reservoir did not fit my jeep even though it said it would.

Date of experience: August 5, 2021
Massachusetts
2 reviews
0 helpful votes
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The customer photos were very helpful when ordering
August 5, 2021
Updated review

The customer photos were very helpful when ordering. But like other reviews, my order did not have the hardware or any instructions. These running boards were so easy to put on and are pretty self-explanatory. Great product!

Date of experience: August 5, 2021

The customer photos were very helpful when ordering
July 28, 2021
Previous review

The customer photos were very helpful when ordering.

Date of experience: July 28, 2021
New Jersey
1 review
0 helpful votes
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The package was poorly packaged in an oversized box which was completely crushed by time it arrived. Since it was a license plate holder it was undamaged, however I would seriously talk to the people in shipping about there choices of box size and the stuffing inside, since a more fragile item would have been returned. The return cost with poor customer satisfaction cost money. Have them get their act together.

Date of experience: August 5, 2021
Wisconsin
1 review
0 helpful votes
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Great selection & prices
August 5, 2021
Updated review

Great selection & prices. I love the free shipping!

Date of experience: August 5, 2021

Great selection & prices
July 28, 2021
Previous review

Great selection & prices. I love the free shipping!

Date of experience: July 27, 2021
New York
1 review
0 helpful votes
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Ordered 2 air filters but only needed 1. Working on returning the extra one.

Date of experience: August 5, 2021
Indiana
1 review
0 helpful votes
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Quick and Easy
August 5, 2021
Updated review

Quick and Easy. Wipers look great, now we will see how good they really are.

Date of experience: August 5, 2021

Quick and Easy
July 27, 2021
Previous review

Quick and Easy.

Date of experience: July 27, 2021
Georgia
1 review
0 helpful votes
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Good product would recommend…………………………….:::::::::::

Date of experience: August 4, 2021
West Virginia
1 review
0 helpful votes
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Always a pleasure doing business with you
August 5, 2021
Updated review

Always a pleasure doing business with you. Quality and service are always top notch. Parts availability is always good and shipping is always fast.

Date of experience: August 4, 2021

Always a pleasure doing business with you
July 27, 2021
Previous review

Always a pleasure doing business with you

Date of experience: July 27, 2021
Wisconsin
1 review
0 helpful votes
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Order came on time and in a timely manner and parts fit as they should

Date of experience: August 4, 2021
Pennsylvania
1 review
0 helpful votes
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Easy to find products, your video's are helpful making a decision, wish there was enough time to make the for all products!

Date of experience: August 4, 2021

Easy to find products, your video's are helpful making...
July 27, 2021
Previous review

Easy to find products, your video's are helpful making a decision, wish there was enough time to make the for all products!

Date of experience: July 27, 2021
Texas
1 review
0 helpful votes
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Awesome...
August 5, 2021

Awesome... Looking what I can buy next from Quadratec

Date of experience: August 4, 2021
California
2 reviews
0 helpful votes
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Easy to search and easy to checkout with PayPal!
August 5, 2021
Updated review

Easy to search and easy to checkout with PayPal!
Just purchased another jeep part from them.

Date of experience: August 4, 2021

Easy to search and easy to checkout with PayPal!
July 27, 2021
Previous review

Easy to search and easy to checkout with PayPal!

Date of experience: July 27, 2021
Georgia
1 review
0 helpful votes
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Item was exact what I needed and was a great price too! Love Quadratec!

Date of experience: August 4, 2021
Texas
1 review
0 helpful votes
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Very fast, great communication via emails, arrived...
August 5, 2021
Updated review

Very fast, great communication via emails, arrived as told.

Date of experience: August 4, 2021

Good and quick
July 27, 2021
Previous review

Good and quick

Date of experience: July 27, 2021
North Carolina
1 review
0 helpful votes
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Very pleased with Quadratec mats for my jeep. Fast free shipping a major plus for me.

Date of experience: August 4, 2021
Arkansas
2 reviews
0 helpful votes
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Great customer service
August 4, 2021

Great customer service. Fast shipping I will be ordering lots more

Date of experience: August 4, 2021
Pennsylvania
1 review
0 helpful votes
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I like to spend my money here
August 4, 2021
Updated review

I like to spend my money here. My Jeep likes when I spend my money here too.

Date of experience: August 4, 2021

I like to spend my money here
July 27, 2021
Previous review

I like to spend my money here

Date of experience: July 27, 2021

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
+37
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