Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast ordering system, quality product. Very satisfied. We left the product inside the house one night and it flattened perfectly
Great. Easy checkout. Items arrived on time. Didn't have to call customer services
Everything showed up quick and correct and fit perfect
Great experience as always! Quick ship, item as described, will keep coming back!
Love the products offered and I continue to look for parts that I need from time to time. However, the free shipping on orders $99 and over doesn't work for me. I liked it better when it was free shipping on orders $49 and over. I can honestly say I would purchase more often if the free shipping was back to the $49 level. This change in the shipping policy has forced me to go to places like Advanced Auto parts for replacement parts. They offer free shipping on orders $35 and over. $99 simply doesn't work for my needs.
Professional and high quality products
Quadratec always has the stuff I want and need in stock
I placed the order the part came quickly and as advertised. Great company to work with looking forward to ordering again
I am not sure how they will look yet as these are a Christmas Gift for my husband. The website was easy to find what he was looking for and the items shipped fast!
Best site and equipment for Jeep's and fast shipping
I hate these surveys and am less likely to use you in the future because of them.
Part didn't fit, just going to return great quality, fast shipping return email response little slow, but I'm sure they are busy
Got my order in less than 2 days on standard shipping. Very convenient.
Excellent experience with my purchase of a Christmas present
Ordering was quick and easy, it arrived fast. Wish it had better instructions.
Overall experience was good. I was a little disappointed with the item selection.
Not great. The only issue I had is that I had my order shipped to a different address because it is a present. I had to call a second time to verify my banking information because it was not taken care of correctly on the first call. It took a week before it actually was shipped out because of this.
Good stuff for my wrangler, quick delivery good price
Easy to shop on this site. Arrived earlier than originally thought. That was great. Made the gift of the fire extinguisher so much more perfect.
Easy to use and found item I was looking for available
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.

