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PurseValley

3.0

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PurseValley Reviews Summary

The company has garnered a mixed reputation, with many customers praising the high quality and authenticity of the replica products, as well as the responsiveness and helpfulness of the customer service team. Fast shipping and reasonable pricing have also been frequently highlighted as strengths. However, significant concerns have been raised regarding service delays, particularly with order fulfillment and inventory issues, leading to frustration among some customers. Additionally, there are reports of negative experiences with customer support and potential security risks related to payment methods. Overall, while many customers express satisfaction, inconsistencies in service quality remain a notable concern.

This summary is generated by AI, based on text from customer reviews

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Arkansas
2 reviews
13 helpful votes
Follow dee a.
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ALL of the bags I bought have been top quality and the customer service has been great, Can't speak for others but my experience with them has been good and I have made multiple purchases.

Date of experience: November 5, 2014
Sweden
3 reviews
5 helpful votes
Follow Alison F.
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Lots of items to choose from I really liked the site the ordering process was quick and easy. However, I had an issue with my order and the customer service agent I spoke with wasn't very friendly. I would use this service again but hopefully I'll speak with someone else!

Date of experience: October 24, 2014
Australia
1 review
6 helpful votes
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My reply to their offer to give a 10% discount on futher purchase to make good on faulty item: Thanks for replying. I fully expected that you would hide behind anonymity of the net and VPN. I now know to buy merchandise from the cheapest supplier. There is obviously no difference in quality. I just wasted money on what presented as a reasonable site. A 10% discount was offered on future purchases anyway so I don't see any admission of poor quality control in that. Yes the bag was over 30 days period. Yes It was second hand. BUT one could reasonably expect it to last more than a handful of outings. I live in China 3 weeks of every 8, my wife is Chinese. And I have seen the same article in shops in Changping for less than 300 Yuan. So obviously I thought yours would be a cut above that. I know you are thinking "So sad, too bad". I could expect any manufacturer's bag to last at least 20 - 30 outings - not 3 before the piping delaminated
My mistake, PurseValley.cn.
Let the internet crucify your business

Date of experience: October 20, 2014
GB
1 review
14 helpful votes
Follow Andy H.
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Took the gamble and bought a watch.

The service and updates were very good. The item was shocking.

The finish was poor, the embossed leather was askew and the watch stopped working and something had come loose inside, even though it had been in bubble wrap and a box?!

Luckily I bought with visa, in event if something going wrong.

If you do decide to buy, use your visa

Date of experience: October 9, 2014
Sweden
2 reviews
1 helpful vote
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I really like the shoes that I ordered from pursevalley.cn and the measurements were accurate. The only detail that I would suggest improvement is the time to place the order: took almost 5 days to place the order, but after that the delivery was on time.
Overall I would say I love your service and would continue to be a customer. I recommend you to everyone! Great people!

Date of experience: September 19, 2014
Sweden
2 reviews
7 helpful votes
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I have ordered several times from this website and I must say that I am very impressed. Great customer service..

Date of experience: June 30, 2014
Hong Kong
529 reviews
1296 helpful votes
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...
July 2, 2014

... and another counterfeit scam from China that will steal your money.

Date of experience: June 29, 2014
Sweden
6 reviews
30 helpful votes
Follow jade a.
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I bought from them and to be honest they was very nice to help and answer to all my stupid questions they change my item and they send me very fast the new purse

Date of experience: June 27, 2014
Sweden
5 reviews
44 helpful votes
Follow wanda c.
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I had a problem with them but was quickly resolved with a handbag they send me the wrong item They have the best customer service and everybody is so friendly there they offer me a lot of discounts and for sure I will buy again from them

Date of experience: June 25, 2014
Sweden
4 reviews
21 helpful votes
Follow patty s.
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I bought a lv bag from this site for my sister once and I remember being such a hassle to get them on the line. Bag received was great but it took awhile to ship out.

Date of experience: June 25, 2014
Sweden
3 reviews
23 helpful votes
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Top class seller
June 24, 2014

Top class seller. Great Service and excellent price. Highly recommended for those who wishes to buy rep handbags online.

Date of experience: June 24, 2014
Australia
1 review
25 helpful votes
Follow Natasha B.
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I have been following pursevalley.com for some time. "Eva" raves about this & other website that sells lv knock off handbags. She owns most of these companies. The bags are REALLY POOR QUALITY, & last about 6 weeks of normal wear, which actually works out pretty expensive. Eva has her own website that show reviews but she contradicts herself & only gives the sites she is affiliated with great reviews. STAY AWAY FROM purse alley.com.

Date of experience: June 21, 2014
New York
4 reviews
17 helpful votes
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The most important they have an excellent customers service. All my products have excellent quality!

Date of experience: June 10, 2014
Louisiana
1 review
13 helpful votes
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I love my Louis Vuitton i purchased from this company. Shipping was SO fast i couldn't believe it. I expected 2-3 weeks and got it within the week. I will def be buying from this company from now on.

Date of experience: May 30, 2014
Serbia
1 review
9 helpful votes
Follow cvetkovic d.
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Nothing to do with them: pursevalley.com, pursevalley.cn...
Thad to the ordinary fraudsters. He was fooled me for more than
600$

Date of experience: May 27, 2014
Michigan
1 review
12 helpful votes
Follow Porsche V.
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I have ordered several items from this website and they take a while to come from China, but they were worth the wait. I got an LV Damier Neverful bag and most people can't tell that it isn't real. I paid about 200.00 USD for it and it retails for 980.00 at the LV store here in Troy, MI. The inside of the leather straps are starting to show cracking and wear after about 6 months, but I think I have been overloading and overusing it. I have also ordered an LV pouchette and some Tiffany silver pendants. They have great specials if you join the email list and I will order again.

Date of experience: March 4, 2014
Canada
1 review
11 helpful votes
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Hey Folks,
October 27, 2014

Hey Folks,
I have seen many people gave bad rating to this company,
You know what I did, I have the damier speedy 30 original that I got from LV store, I decided to get a sample from pursevalley and see wether I can trust to this site or not.
I have to say, the finishing and the quality of the product is totally good and you would only recognize out of this facts which I would mention below:
1. Lock of authentic LV is gold and shiny whereas the PV one is not shiny
2. Only the colour of the real LV look slightly lighter brown compare to PV bag.
3. interior is roughly the same
4. The date code is good to be exist but looks fake
5. The purse has bad smell which because it is not leather stuff

But in overall, for a replica purse, for the money you pay it is totally worthwhile.

Date of experience: November 21, 2013
New Jersey
1 review
17 helpful votes
Follow Stacey J.
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I bet a lot of people have come across this blogger - Eva - who raves endlessly about this site while researching replica bags. I'm sure she/he gets a big cut of the share of the profit when she directs people to this site (because she's an affiliate). I'm here to tell you guys, she deletes comments that makes the site sound bad.

There are SO many negative reviews about this site but not a single one on Eva's blog from commenter. Really?

Don't trust her!

Date of experience: November 9, 2013
Oregon
1 review
12 helpful votes
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DO NOT BUY FROM THEM
October 22, 2013

DO NOT BUY FROM THEM. PURSES LOOK SO FAKE! BAD RETURN POLICY AND HUGE RESTOCKING FEE. I SHOP ALL THE TINE AND IM WARNING YOU DO NOT BUY FROM THEM. RIP OFF!

Date of experience: October 22, 2013
California
1 review
10 helpful votes
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OPERATIONS CLOSED BY US OFFICIALS IN 2012/13-PLEASE READ-I was looking around for a Rolex. And i even got to the point of ordering etc. I didnt want to use my Visa card, so figured i'd use WesternUnion online, it was for $146.00. They sent me several emails of how to send the money, the names etc. Well, LUCKILY for me, that when i had saved the site to my favorites, my AWESOME anti-virus (webroot) that protects Internet transactions somehow found that in JULY 2012, Chanel filed an international counterfeit suit in FL district court, and ALL of their operations were SEIZED in the last 9 months or so. So that means the site is still up and they DONT EXIST AND ARE JUST TAKING MONEY! WOW, SURE AM GLAD I FOUND THAT OUT-I WOULDA BEEN SCREWED OUTTA MY $$. HERE IS THE LINK THAT CAME UP FOR ME WITH ALL THE US COURT DOCS: http://servingnotice.com/pv/
TRY TO SEE IF YOU CAN FOLLOW THE LINK. IN ANY CASE, PLEASE DONT BOTHER WITH THIS SITE, AND DONT SEND ANY MONEY IN ANY WAY, THEY ARE CLOSED DOWN IN CHINA-U WILL NEVER GET ANYTHING AND BE OUT YOUR MONEY! AND NOTICE THAT THEY ARE ASKING FOR HIGH HIGH PRICES! SO ONE MAY THINK ITS FOR GOOD REPLICA QUALITY, BUT NOOOO ITS JUST TO STEAL YOUR $$!

Date of experience: May 19, 2013