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Publicrecordsdata.us Reviews Summary
Publicrecordsdata.us has a rating of 4.7 stars from 97 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Publicrecordsdata.us most frequently mention and customer service. Publicrecordsdata.us ranks 8th among Database sites.
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I came across your website to look up a family member for my mom that has not been heard from for a while. I was under the impression that I was only going to be charged $1 for seeing the minimal info. I was ok with this. I was even okay with the $7 that I saw come thru quickly on my bank account. To my surprise today, I saw another charge for $20. I had no idea what this was for as I did not sign up for an account, I just wanted to see basic info. I do not know where the misinformation that I was given for only $1 came from, but if you are scamming people this was you should be reported.
I chatted with Assisted by Steven in Customer Support and he refunded my account and closed my account, in which I did not know I had! He was very efficient in helping me get this all straightened out. I thank him very much
(You should be proud of your employee). I would never had agreed to any of this for the amounts you are charging just for information as I do not have this kind of money to hand out. My first thought when I saw these charges was you were a scam. If you are scamming people, please stop. Honesty is always the best policy. Thank you for your time.
I discovered that my credit card was charged $20 as part of my request for information (along with $1 + $7 charges that I agreed to). I used the customer support link to ask why I was charged the $20? Apparently it was included as part of setting up an account for me, which I didn't ask for. Customer support informed me that my account would be closed and that the charge would be refunded in 3-5 days. They provided a confirmation number and phone number if I have further questions.
I was charged three times for a $1.00 record that I purchased. One of the charges was $20.00. Maybe I missed something in the fine print, but just beware.
I had a very simple and quick interaction for canceling my account to prevent further payments. The CSR was able to do that immediately
Paid for something I've previously just googled, nothing different from what is publicly found online but I got scammed into paying for it here on Publicrecordsdata.us
Overall, the website is easy to navigate, however, the charge details are misleading. It tells you the only thing due today is $1 and then you will be charged $20/month at a later date, but they take all $21 at once... first the $1 charge, then a separate $20 charge.
Hello Dani,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
I did not need an ongoing, monthly paid for account... and in today's world of very challenging systems of canceling these types of accounts, contacting Florida Public Records online was simple and they were very quick and courteous.
Quick easy and cheap. Just don't forget to cancel when you're done. It's very easy to do that via chat. Now let's hope they actually do it and I have no charges going forward.
Anthony came on the chat and I gave him my name and email address and within seconds he had my account. I asked to cancel subscription and he did not ask any questions. He took care of it and I was assisted very quickly and professionally. Thank you, Anthony! I wish all my accounts were that easy.
Excellent customer service! Stephanie responded quickly and was quite helpful. She was able to answer my questions and my inquiry was resolved. Overall a pleasant experience.
Using the Support Chat service was very easy, and completion of my request was very swift.
Reached out via the chat feature to discuss a charge on my account. Sharon was the customer service rep. She was polite, efficient and was able to resolve my issue quickly. She is a true asset to your company.
Kimberly was very helpful when it was time for me to close out my account.
Wanted to end account. Steven helped me quickly and painlessly I appreciate it.
Customer service was prompt and efficient with helping with my issue.
I explained my issue and Mary took care of it before i can ask for my account to be canceled. Amazing!
I went ahead to live chat with someone to see if I can cancel any future payments after I saw more payments coming in. The agent responded and I immediately got a message saying my account has now been closed and payments has stopped. This is the fastest service I have ever gotten online.
I needed to cancel a public record search. I thought it would be a drawn out process however the online chat was simple easy and very fast. Thanks. Michael Kennedy
Russell helped answer all of my questions very quickly. I'm extremely satisfied with this experience. I would recommend this service to anyone needing to find information, and if you have questions, Russel is very efficient!
It's crazy easy to creative an account and cancel when you need. When I asked them to close my account, they did it immediately without question. I appreciate that.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Elizabeth,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team